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Plaza Lucchesi Hotel

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#54 of 421 Hotels in Florence
Certificate of Excellence
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1 room 2 adults 0 children
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1,376 Reviews from our TripAdvisor Community

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Showing 1,050: English reviews
La Jolla, California
Reviewed 5 days ago NEW

I arrived after taking a ten minute taxi ride from the train station. Straight up the stairs and to reception. The gentleman had my reservation ready and informed me I had been provided an upgrade which was very nice. Round the corner to the elevator and up to the third floor. The upgraded room was a view over the Arno...

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Helpful?
Thank AussieNarelle
Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review

Dear Guest, Thank you for sharing your great feedback with all our readers. That’s a pleasure to hear that you had such a wonderful stay at Plaza Hotel Lucchesi! I am delighted to read you loved our great location and the peaceful views you can enjoy from main part of our rooms and our Rooftop! Your words concerning my Staff...

Reviewed 1 week ago via mobile

Need to make a reservation for the aperitivo on the rooftop to watch the view and most preferably the sunset...it's too beautiful! Also the food is great and so is the aperol spritz! Service could better but the area and music are great!

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Helpful?
Thank Renata J
Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review

Dear Customer, Thank you for sharing your review! We are very proud of our panoramic Rooftop Bar. Probably the best 360° view in Florence! We will organize aperitif with live music on our Rooftop Bar for next spring-summer season, don’t miss them! Best regards,

Atlanta, Georgia
Reviewed 2 weeks ago via mobile

This is a very nice hotel in a historic building with a perfect location for our family: away from the busiest areas, but just a short walk to key sites and good restaurants. We had two suites overlooking the river. The views were lovely with two-story windows. The suites were well-appointed with sleeping lofts and bathroom above the main floor...

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Helpful?
2Thank GeorgiaOnMyMind_2010
Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback concerning your recent stay with us! I do really apologize for the temperature inconvenience in the room. I am glad to read you enjoyed our great location, the view from the cozy Suite and our classy lobby Bar. Our bartenders always gather around to prepare you some great cocktail! Thank you for...

Northampton, United Kingdom
Reviewed 2 weeks ago

One of the best 1 week holidays I have ever had. Great service in this hotel, however what made it spectacular was going in the height of Summer to experience the roof top bar and pool. It is very rare to get a hotel with a pool that is city central so i was overly impressed. Throughout the day the...

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Helpful?
2Thank FruitieRoxxi
Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review

Dear Guest, Thank you for sharing your great experience with all our readers! I am thrilled to read that you loved our Rooftop Bar & Pool with outstanding views on Florence! I am happy you enjoyed the room you stayed in. Deluxe rooms are comfortable with a balcony overlooking the river or the city. Our location permit to visit Florence...

Bucharest, Romania
Reviewed 2 weeks ago

We stayed at this hotel last August. While it looks decent and it is centrally located, we had huge issues when it came to the service they provided. We had a rented car and while they were not able to provide on site Parking as it was full, they said that they worked with a provider (chargeable, of course), and...

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Helpful?
Thank manuelas324
Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review

Dear Guest, I am very surprised in reading your review particurarly about the attitude of my Staff. I apologise about the issue of your car. We work with an external Garage in agreement with the Hotel with a pick up service. Before taking tha car the employee generally takes note of all the previous damage on the car and if...

Mulhouse, France
Reviewed 2 weeks ago

We went there at the Sunset for the appetizer cocktail with jazz set. The view over the city, the mountains and the river is just amazing ; the drinks and antpasto are great. Ideal place for a romantic moment and for br=eautiful Sunset pictures.

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Helpful?
Thank Emmanuel R
Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review

Dear Customer, Thank you for posting your great review! I am delighted to read that you loved our Rooftop Bar! During the summer season we organise the aperitif with live music. I agree with you, nothing better than admiring the sunset in such a romantic atmosphere! Waiting for you next summer,

Stoughton, Massachusetts
Reviewed 2 weeks ago via mobile

Lovely hotel! I would stay here again... comfortable, stylish, good location. Would have an excellent rating but for a couple of annoying things: I like perfection. The noisy drip in the shower... and the second tv in our room goes on randomly when the other is on, and not touching the remote...once while the first was off. Free wifi works...

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Helpful?
1Thank tuppertracey
Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review

Dear Guest, Thank you for sharing your review concerning your stay with us. I am glad to read your compliments regarding our location and the Hotel style. I do apologise for the issue in the room. I remember you that my staff is always at disposal to find solutions and I hope you contacted the Reception. Breakfast is the best...

Province of Florence, Italy
Reviewed 3 weeks ago

This place is terrible. My new husband and I were hanging out in our room and got a phone call to keep it down before 11:30pm on a Friday. It's our honeymoon and we got nothing special except a shhhhh. Screw this place. I am livid.

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Helpful?
1Thank lissadenisrd
Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review

Here we are. I was expecting your review after you did it through Facebook, Yelp and Instagram. There is nothing to say about that. My staff did exactly what was necessary in that occasion. We have to preserve all the clients of the hotel and being on honeymoon does not allow you to do whatever you want. Not in my...

Hull
Reviewed 3 weeks ago via mobile

Gorgeous hotel, stunning views, great staff, beautiful breakfasts and great location. What else do inbred to say about this hotel. If you're going to Florence, stay at this hotel. With a roof top bar and views over the whole city, you'll not be disappointed. The location is fantastic. Only a few minutes walk to restaurants, bars and the tourist attractions....

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Helpful?
1Thank Chris W
Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review

Dear Guest, Thank you for sharing your great experience with all our readers. I am thrilled to hear that our services matched your expectations! We are located in Santa Croce neighbourhood: just few steps far from the main attractions. Our Rooftop offers panoramic and romantic views on Florence! Hope to host you again at Plaza Hotel Lucchesi! Yours sincerely,

New York City, New York
Reviewed 3 weeks ago

This hotel is located in a lovely area of Florence, very close to the main shopping areas. The view from the roof top is breathtaking and should not be missed.The roof top pool was disappointing in size and depth, it is a wadding pool only. If you are traveling with very small children they will find it enjoyable. The hotel...

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Helpful?
Thank Chrissyfour
Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review

Dear Guest, I am sorry to read your disappointment. We offer different room types from Classic (not renovated room with a classic style) to Family Suite room (duplex room with river view, refurnished in a modern and cosy style). My staff is always pleased to assist all our Guests. I hope you spoke with the Reception, they would have suggested...

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Staying in Santa Croce

Neighbourhood Profile
Santa Croce
Stop and stare at the beauty and symmetry of the Basilica of Santa Croce any time day or night. Unraveling around it are a number of architectural and artistic masterpieces, from the Synagogue to the Central National Library. As a hub for young people, the area gets busy with people who want to have fun: a continuous flow of tourists and locals become animated by songs and dances.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting

Additional Information about Plaza Lucchesi Hotel

Address: 38 Lungarno della Zecca Vecchia, 50122, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Croce
Price Range: ₹ 7,836 - ₹ 23,509 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Plaza Lucchesi Hotel 4*
Number of rooms: 95
Reservation Options:
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Also Known As:
Plaza Lucchesi Florence
Hotel Plaza Lucchesi
Hotel Style:
#34 Luxury Hotel in Florence
#38 Business Hotel in Florence
#41 Romantic Hotel in Florence
#42 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Plaza Lucchesi Hotel staff and other travellers.
47 questions
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Cheshire, United Kingdom
Boston, Massachusetts
Boston, Massachusetts

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Questions? Get answers from Plaza Lucchesi Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 305 has a great view of the Arno and a very comfortable bed”
 of 5 bubbles AussieNarelle, 15 Jan 2017 | Read review
“Ask for a River view or if you can upgrade get a balcony or a suite”
 of 5 bubbles FruitieRoxxi, 6 Jan 2017 | Read review
“Just do not stay there!”
 of 5 bubbles manuelas324, 6 Jan 2017 | Read review
“Triple rooms are very good for a family with 2 small children”
 of 5 bubbles naquilina82, 22 Dec 2016 | Read review
“Request view of Arno River”
 of 5 bubbles jennifersM4965WK, 11 Dec 2016 | Read review
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