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Hotel Atlantic Palace

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1,087 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Atlantic Palace
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Showing 522: English reviews
London, United Kingdom
Reviewed 22 May 2012

The staff here are friendly, rooms are clean and quiet. The breakfast let it down, in comparison to other 4 star hotels we stayed in. It was very much help yourself and the selection was limited. I would stay here again when we return to Florence (which we definitely will!). The hotel is in a great location - easy to...

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Helpful?
2Thank lily2686
ATLPALAC, Responsabile reception at Hotel Atlantic Palace, responded to this review

Thanks on behalf of the entire staff for your kind review. These comments lead us every day to improve and work better in order to satisfy the wishes of our customers. We hope to see you soon and thanks again.

Manila, Philippines
Reviewed 17 May 2012

Great location, 5minute walk to Firenze Santa Maria Novella train station and can reach all major attraction sites by foot. I definitely recommend this place even if a bit in the pricey side coz staying near the city center would save so much precious time and transportation costs. Raymundo, the Filipino staff was so helpful! No free wifi though, but...

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Thank QGN
ATLPALAC, Responsabile reception at Hotel Atlantic Palace, responded to this review

Thanks on behalf of the entire staff for your kind review. These comments lead us every day to improve and work better in order to satisfy the wishes of our customers. We hope to see you soon and thanks again.

Kansas City, Missouri
Reviewed 16 May 2012

The hotel is walking distance from the train and bus stations in Florence. Its a nice place, nothing fancy. I think its a stretch for a 4 star hotel. I stayed 4 nights in a Single Superior Room which included a king size bed but small bathroom and shower. I stayed one night in a Classic Double room. MUCH NICER....

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Thank Sarah_U_10
ATLPALAC, Responsabile reception at Hotel Atlantic Palace, responded to this review

Thanks on behalf of the entire staff for your kind review. These comments lead us every day to improve and work better in order to satisfy the wishes of our customers. We hope to see you soon and thanks again.

Markham, Ontario, Canada
Reviewed 14 May 2012

Within walking distance of the Florence train station, in the heart of the busy city which was great. We booked through a tour company, and based on some of the nicer room pictures on tripadvisor, we definitely had a 'budget' room although we paid four star rates. We asked to be moved but were told that the hotel was full....

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Helpful?
Thank Lorraine H
APM-GUESTSRELATION, Responsabile relazioni con la clientela at Hotel Atlantic Palace, responded to this review

We are pride ourselves on our property upkeep and attention to detail, but clearly we were not up to standards on your stay and for that I am truly sorry. I have shared your comments with my management team for review and will take your cue from your complaints to improve service. We hope to see you again so soon,...

Maui, Hawaii
Reviewed 4 May 2012

Arrived with a friend at the Hotel Atlantic April 29th through May 1st. It was our first time in Florence. I didn't have high expectations for the price. We arrived and were shown to our room by a friendly bellman, Raimondo. The room was compact but we were happy about the overall style and cleanliness however, we discovered a nonstop...

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Helpful?
Thank Tiffany L
ATLPALAC, Direttore vendite at Hotel Atlantic Palace, responded to this review

Thanks on behalf of the entire staff for your kind review. These comments lead us every day to improve and work better in order to satisfy the wishes of our customers. We hope to see you soon and thanks again.

Tel Aviv, Israel
Reviewed 1 May 2012

We were at last week - do not approach! The hotel does not match the pictures on the site, the rooms are old and very small, poor service! After one day we left the hotel. The attitude was disgusting, they really are not nice and do not know for visitors. And if that's not enough to addition are lies that...

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Thank moran c
ATLPALAC, Responsabile reception at Hotel Atlantic Palace, responded to this review

To mr.Moran When we report a fact we should to report exactly as the thing has gone, without modifying the reality of the facts. You booked through a website a classic standard room, with a very cheap price. When you arrive, for some reason that we still don’t know, you didn’t like the classical standard room and as is usually...

liverpool
Reviewed 18 April 2012

This was my fifth trip to florence having stayed in the duomo and ruspoli and others i thought at the price dont expect much. How wrong was I the hotel was great.Every member of staff were brilliant couldnt do enough for you.Going back to Florence next year for easter certain to try and book this hotel.

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Thank seggieLiverpool
ATLPALAC, Responsabile reception at Hotel Atlantic Palace, responded to this review

Thanks on behalf of the entire staff for your kind review. These comments lead us every day to improve and work better in order to satisfy the wishes of our customers. We hope to see you soon and thanks again.

Boston, Massachusetts
Reviewed 2 April 2012

the only real feature of this hotel that makes it four stars is the clean, updated bathroom and the pretty curtains. The rooms are quite small. They charge for internet. The breakfast is really, really bad compared to other European hotels that offer free breakfast - the same thing every day, and such little variety that you FEEL like it's...

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Helpful?
2Thank EvLoves2Travel
APM-GUESTSRELATION, Responsabile relazioni con la clientela at Hotel Atlantic Palace, responded to this review

We are pride ourselves on our property upkeep and attention to detail, but clearly we were not up to standards on your stay and for that I am truly sorry. I have shared your comments with my management team for review and will take your cue from your complaints to improve service. We hope to see you again so soon,...

Hereford, United Kingdom
Reviewed 30 March 2012

I returned from this hotel yesterday (29th March 2012). when I first looked at this hotel I was sceptical re what it said it had to offer, the locality, the rooms and the hospitality looked too good to be true for the price and location. I have to say it lived up to what it said on the tin. The...

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Helpful?
1Thank Ruth J
ATLPALAC, Responsabile reception at Hotel Atlantic Palace, responded to this review

Thanks on behalf of the entire staff for your kind review. These comments lead us every day to improve and work better in order to satisfy the wishes of our customers. We hope to see you soon and thanks again.

Fleet, United Kingdom
Reviewed 28 March 2012

We stayed at this hotel for three nights in April 2011 and were over the moon with the central location, just a five minute walk from the Duomo and square. The room was very traditional with a small balcony at the back and the foyer was lovely. There was a very good breakfast with plenty of choices, hot and cold,...

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Helpful?
Thank greekanna13
ATLPALAC, Responsabile reception at Hotel Atlantic Palace, responded to this review

Thanks on behalf of the entire staff for your kind review. These comments lead us every day to improve and work better in order to satisfy the wishes of our customers. We hope to see you soon and thanks again.

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Staying in San Lorenzo

Neighbourhood Profile
San Lorenzo
San Lorenzo’s lively merchants shout out from behind stalls with an array of products in one of the most traditional neighborhoods in Florence. Different ethnic groups join together in the large outdoor market of San Lorenzo and in the Central Market, a vast multi-floored building. Visitors are bound to fall in love with this area and in particular, with its variety of food, especially those focusing on Florentine dishes as well as international selections. Nobody leaves San Lorenzo without a shopping bag in hand or with an empty stomach.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
The Atlantic Palace Hotel is an ancient palace built at the beginning of the XVII century, located in the very city centre. Our hotel in Florence is close to the Duomo, to Santa Maria Novella railway station, to the Expo Centre, and 200 metres away from the "Fortezza da Basso". The rooms are furnished in florentine style, and are equipped with all modern comforts and have been recently renovated as the common areas of the hotel. ... more   less 

Additional Information about Hotel Atlantic Palace

Address: Via Nazionale 12, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Price Range: ₹ 7,343 - ₹ 26,266 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Atlantic Palace 4*
Number of rooms: 68
Reservation Options:
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Also Known As:
Atlantic Palace Florence
Atlantic Palace Hotel Florence
Hotel Style:
#78 Luxury Hotel in Florence
#129 Romantic Hotel in Florence
#140 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Atlantic Palace staff and other travellers.
13 questions
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Questions? Get answers from Hotel Atlantic Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choice a room away from the front of the hotel.”
 of 5 bubbles sharonf188, 24 Mar 2017 | Read review
“The room with the full view of both domes is best.”
 of 5 bubbles skkildare, 16 Mar 2017 | Read review
“We are at the end of a corridor on the first floor & it is quiet & cosy”
 of 5 bubbles , 10 Mar 2017 | Read review
“Ask for a room on the top floor. It will still probably be noisy but maybe more managable”
 of 5 bubbles carolync652015, 29 Oct 2016 | Read review
“Probably better to ask for a room away from street”
 of 5 bubbles lync19, 20 Oct 2016 | Read review
5 of 5