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The Westin Excelsior Florence

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Traveller (1065)
Room & Suite (858)
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Overview
  • Excellent74%
  • Very good20%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“arno river”(189 reviews)
“heavenly bed”(36 reviews)
“rooftop bar”(104 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
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Additional information
Offers from The Westin Excelsior Florence
Offers & Announcements: Breakfast on us!
Offers from The Westin Excelsior Florence
Offers & Announcements: Breakfast on us!
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,722)
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Traveller rating
1,026
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631 - 635 of 1,391 reviews
Reviewed 30 October 2014

We recently stayed at the Westin for 5 nights during our 14 night trip to Italy. This hotel is amazing and their staff is super friendly and helpful. They made our stay extremely enjoyable and pleasant. The hotel is located in a superb location close...More

2  Thank JJD19
Response from VB_General_Manager, General Manager at The Westin Excelsior FlorenceResponded 31 October 2014

Dear JJD19, What an amazing feedback! We are really happy to learn that you appreciated so much the location and the magic of our historical property. It is especially a proud for us to receive such a wonderful comment on our staff; we work so...More

Reviewed 28 October 2014 via mobile

I will preface this by stating that i got a very good corporate rate at the Westin and since i am a spg gold member I was upgraded so in terms of value for money this hotel was second to none. While you are not...More

Thank BrianTaylor9
Response from VB_General_Manager, General Manager at The Westin Excelsior FlorenceResponded 30 October 2014

Dear BrianTaylor9, Thank you so much for your nice comments and for your loyalty to our SPG program. We are so glad that you had an amazing visit with us and that you enjoyed your accommodations with the fabulous view! We look forward to welcoming...More

Reviewed 27 October 2014

The Westin Excelsior Florence is a beautiful hotel in a convenient location. It was an easy walk to the train station for our tour departures and an inexpensive taxi ride to/from the train station when we didn't want to haul all our luggage on Florence's...More

Thank Jan H
Response from VB_General_Manager, General Manager at The Westin Excelsior FlorenceResponded 30 October 2014

Dear Jan H, Thank you very much for having shared this wonderful review with all of us! We are so glad to read that you enjoyed your stay here with us at The Westin Excelsior in Florence and that we entirely met your expectations! Great...More

Reviewed 22 October 2014

Wonderful beautiful place to stay. Our room has 2 balconies and was very comfortable. The location was excellent. Didn't eat in our hotel, however they also own the St. Regis across the piazza and we did eat there and have drinks, that was spectacular. Both...More

Thank CTFreebird
Reviewed 14 October 2014

Awesome location near Arno river with excellent bar in lobby as well as rooftop with 360 deg view of Florence. Situated within walking distamce of churches museums restaurants & close to train station. Presidential suite was tops with breakfast dining on patio as well as...More

Thank pam h
Response from VB_General_Manager, General Manager at The Westin Excelsior FlorenceResponded 17 October 2014

Dear Pam h, Thank you for your having shared your positive review with Tripadvisor community! We are delighted to know that you appreciated our location and service. Mostly important we are very happy to read that you enjoyed our bar Orum and our Rooftop bar...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Laundry Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Details
Price range
US$ 430 - US$ 1,655 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Romantic Hotel in Florence
#19 Family Hotel in Florence
#26 Luxury Hotel in Florence
#30 Business Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 430 - US$ 1,655 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Romantic Hotel in Florence
#19 Family Hotel in Florence
#26 Luxury Hotel in Florence
#30 Business Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1065)
Room & Suite (858)
Dining (146)
Business Centre & Event Rooms (13)
Amenities (9)
Family and Play Areas (1)
Nearby
Santa Maria Novella
Santa Maria Novella train station welcomes the
majority of the people arriving in Florence, which
might explain the hectic pace. Commuters and tourists
come across the constant hustle and bustle of the
station before exiting, taking a few steps and
stopping amazed in Piazza di Santa Maria Novella. It
is impossible not to admire the the square, housing
one of the most charming basilicas in Florence. The
...More
Questions & Answers
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TamarKhrikadze
6 January 2018|
AnswerShow all 4 answers
Response from Noemi C | Property representative |
Dear TamarKhri, Can you send us your e-mail so we can contact you directly? Be well, Noemi Chiara
0
Votes
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yensb2017
21 December 2017|
Answer
Response from VB_General_Manager | Property representative |
Dear yensb2017, Thank you for having contated us! We am delighted to confirm you our SESTO On Arno is opened to the public. We look forward to welcoming you to our splendid Location! With our best regards, The hotel... More
0
Votes
Google Translation
kathleentitus
2 October 2017|
AnswerShow all 2 answers
Response from BettendorfTraveler | Reviewed this property |
Hello - unfortunately, I have stayed only at the Westin, but not the St. Regis. As you are probably aware, they are on the same piazza. I doubt that you could go wrong with either one, but it is difficult to imagine a... More
2
Votes
Room Tips
"A room with a view of the Arno is perfect"
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"Request a room with a view of the river"
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"River views are really nice"
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"river view"
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