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    The Westin Excelsior Florence

    Piazza di Ognissanti 3, 50123, Florence, Italy
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$ 147
    US$ 829
    US$ 682
    US$ 694
    US$ 693
    Traveller (851)
    Room & Suite (644)
    Dining (117)
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    Overview

    • Excellent71%
    • Very good21%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “arno river” (172 reviews)
    “heavenly bed” (32 reviews)
    Free Wifi
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    5 Star Hotel
    All hotel details
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    The St. Regis Florence
    1,213 reviews
    #8 of 421 hotels in Florence
     
    JK Place Firenze
    608 reviews
    #28 of 421 hotels in Florence
     
    Hotel Savoy
    970 reviews
    #25 of 421 hotels in Florence
     
    Palazzo Magnani Feroni
    932 reviews
    #18 of 421 hotels in Florence
     
    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (1,521)
    Traveller rating
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    571 - 575 of 1,521 reviews

    Reviewed 26 December 2014

    What can I say about a luxurious hotel that overlooks the Arno in Florence ? This hotel is unique in that it will provide workout supplies to guests who travel without them. Shoes, etc are available. The workout facility if great, but if the weather...More

    Thank Ellie B
    Response from VB_General_Manager, General Manager at The Westin Excelsior Florence

    Dar Ellie B, Thank you very much for having shared your wonderful comments with us! We are delighted to learn how much you enjoyed your stay with us and we would like to thank you for letting us know how impressed you were with the...More

    Reviewed 25 December 2014

    This Westin is well located in Florence, very helpful and attentive staff, clean rooms and the Heavenly bed. We are able to walk everywhere in the City from here. Overall a very nice and enjoyable stay.More

    Thank Jay K
    Response from VB_General_Manager, General Manager at The Westin Excelsior Florence

    Dear jaykrigs, Thank you for your wonderful review! We are so happy to learn that you have appreciated the central location of the hotel, our “attentive” staff and the unique comfort of our signature Heavenly Beds. Here at The Westin Excelsior in Florence we work...More

    Reviewed 23 December 2014

    As a top level Starwood program member, i can't say enough about this hotel.... Nice rooms that keep the old "charm" of the city but with up to date amenities - the best being an HVAC system that actually works!! Staff is outstanding - they...More

    Thank wdchuck1
    Response from VB_General_Manager, Direttore generale at The Westin Excelsior Florence

    Dear wdchuck1, Thank you for your wonderful review! Exceeding our guests’ expectations, personalizing our guests’ stay and going beyond expectations is what we always aim for and we are extremely pleased we have accomplished it with you. Thank you for your loyalty and we look...More

    Reviewed 15 December 2014
    Google Translation

    イタリア3都市まわる旅で、真ん中に2泊しました。 他の都市でも5つ星ホテルに滞在しましたが中でもっここが一番よかったと...More

    Thank MIGOKAI
    Response from VB_General_Manager, General Manager at The Westin Excelsior Florence

    Dear MIGOKAI, A very warm thank you for your words of praise! Your comments are greatly appreciated. Here at The Westin Excelsior Florence we do all our best in order to let every guest feel special and welcome! It was a pleasure to have you...More

    Reviewed 13 December 2014

    Four of us (long-time Starwood members) booked two rooms for one night (we were staying elsewhere in Tuscany) at this well-rated hotel. Now we know where the reputation comes from. Weeks before we arrived we had great information and helpful reservations made from the concierge...More

    Thank Soulefulltraveler
    Response from VB_General_Manager, General Manager at The Westin Excelsior Florence

    Dear soulefulltraveler, Thank you very much for having shared your wonderful comments with the Tripadvisor community! We are truly honoured by your comments concerning the efficient and friendly service and please let us ensure you that your recognition means more than words can express! A...More

    The St. Regis Florence
    1,213 reviews
    #8 of 421 hotels in Florence
     
    JK Place Firenze
    608 reviews
    #28 of 421 hotels in Florence
     
    Hotel Savoy
    970 reviews
    #25 of 421 hotels in Florence
     
    Palazzo Magnani Feroni
    932 reviews
    #18 of 421 hotels in Florence
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$ 417 - US$ 1,869 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #19 Romantic Hotel in Florence
    • #19 Luxury Hotel in Florence
    • #19 Family Hotel in Florence
    • #30 Business Hotel in Florence
    Photos
    Traveller (851)
    Room & Suite (644)
    Dining (117)
    Pool & Beach (3)
    Nearby
    Santa Maria Novella
    Santa Maria Novella train station welcomes the
    majority of the people arriving in Florence, which
    might explain the hectic pace. Commuters and tourists
    come across the constant hustle and bustle of the
    station before exiting, taking a few steps and
    stopping amazed in Piazza di Santa Maria Novella. It
    is impossible not to admire the the square, housing
    one of the most charming basilicas in Florence. The
    ...More
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    Questions & AnswersAsk a question
    Auntcyn
    Possibly the Westin. August 28 to Sept. 2, 2017. My questions are: complimentary breakfast? And... may I sign up during the stay for day trips with your concierge or must those reservations be in advance? Bargino50026 San Casciano Val di Pesa, Firenze...is the Atinori Winery. What is the cost of a private car to the area mentioned, or is ther easy public transport, or a tour??
    6 April 2017|
    Answer
    Response from Noemi C | Property representative |
    Dear Auntcyn, Thank you for contacting us. I would kindly ask if you can send me an e-mail with all the informations that you might need and I will inform the concierge about your requests. My personal e-mail is... More
    0
    Votes
    Google Translation
    WhiteroseP
    部屋により、ラウンジエリアが使用できる、と書いてますが、 ホテルのさいとに、ラウンジの説明が有りません。ラウンジは、朝食や軽食、カクテルアワーの提供が有りますか?
    25 December 2016|
    What is your answer?
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    paola-leb
    I booked at your hotel for the end of december. Any suggestions for the new year's eve???
    21 October 2016|
    Answer Show all 4 answers
    Response from maisa79 | Reviewed this property |
    actually I didn't go to florence in Winter, Try l'muna restaurant. in via maffia.
    1
    Vote
    Room Tips
    "Walk towards the Florence Cathedral in the morning or take the tour in the morning if you are far from the..."
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    "Get a room on the river, the view is wonderful"
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    "The river view is best"
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    "view of the river, but keep the windows closed because of insects"
    Read review