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    The Westin Excelsior Florence

    Piazza di Ognissanti 3, 50123, Florence, Italy
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    28/1/2018 29/1/2018
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     8 people are viewing this hotel
    US$ 681
    US$ 681
    US$ 681
    Traveller (1012)
    Room & Suite (692)
    Dining (140)
    Overview
    • Excellent74%
    • Very good20%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “arno river” (186 reviews)
    “heavenly bed” (36 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    28 Jan29 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
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    Reviews (1,660)
    There are newer reviews for The Westin Excelsior Florence
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    541 - 545 of 1,343 reviews

    Reviewed 6 March 2015

    This unique starwood property was beautiful with amazing views. Try the rooftop bar in the evening, it's great. The room and hotel is very clean and grand. The concierge was very helpful with lost luggage at the airport and making great recommendations and reservations for...More

    Thank clemsongirl84
    Response from Massimo B, Front Office Manager at The Westin Excelsior FlorenceResponded 9 March 2015

    Dear clemsongirl84, I am sure that everyone at our rooftop Bar- Restaurant SESTO feel really proud when they read comments such as yours! And your recognition about our concierges...!!! It reminds us how unique and special they are, as they have proved for one more...More

    Reviewed 5 March 2015 via mobile

    Florence is definitely worth visiting and this lovely hotel is the perfect place for your stay. It is quite centrally located, has a great rooftop restaurant and view and very comfortable and clean rooms. I would love to return there! In case you didn't know:...More

    Thank Love-to-travel777815
    Response from Massimo B, Front Office Manager at The Westin Excelsior FlorenceResponded 9 March 2015

    Dear Love-to-travel, Your comments are really creating a huge smile to our faces, as the most important thing for us is to welcome our guests in Florence again and again! And your wish of returning is really special! Be advised that our Concierge is now...More

    Reviewed 2 March 2015

    i stayed here the last night of my ski trip. The early morning flight was even early by my standards... So I was up at 4:30 am to make it to the airport on time. The staff could not have been more helpful. They arranged...More

    Thank skier003
    Response from Massimo B, Front Office Manager at The Westin Excelsior FlorenceResponded 9 March 2015

    Dear skier003, We are so happy that even a day with us created these wonderful feelings and thoughts! We hope that the next time you visit the Westin, you will stay with us longer, so that you can experience more sunsets... With regards, Massimo Bernardi...More

    Reviewed 1 March 2015 via mobile

    Great staff, great location and fantastic experience. We are in the junior suite and we loved the room. Staff at the valet parking was very helpful. I would not recommend the top floor bar as it was really just average for what they charge. There...More

    Thank Sabrina Y
    Response from Massimo B, Responsabile reception at The Westin Excelsior FlorenceResponded 2 March 2015

    Dear Sabrina Y, thank you! We appreciate your comment, and we promise we will use your feedback about our bar to enhance what we do! For a second I hoped you would still be at the hotel, so I could contact you and have a...More

    Reviewed 15 February 2015

    Beautiful hotel in the heart of Florence, close to main tourist attractions. The building and lobby are really beautiful Rooms are also very nice, with a very good bedding. Don't miss the outstanding rooftop terrace which has wonderful views.

    Thank Olivier D
    Response from Massimo B, Front Office Manager at The Westin Excelsior FlorenceResponded 17 February 2015

    Dear Olivier D., Thank you for your wonderful and inspiring comments, which always help us to become better!!! With regards, Massimo Bernardi Front Office Manager

    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$ 351 - US$ 858 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #19 Family Hotel in Florence
    • #19 Romantic Hotel in Florence
    • #24 Luxury Hotel in Florence
    • #30 Business Hotel in Florence
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 171
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Travelocity, Agoda, Priceline, getaroom.com, Hotwire, HotelQuickly, Cancelon and TripOnline SA so you can book your The Westin Excelsior Florence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Italy >
    • Tuscany >
    • Province of Florence >
    • Florence >
    • Santa Maria Novella
    • Also Known As
    • The Westin Excelsior Florence Hotel Florence ,
    • Westin Florence ,
    • Florence Westin ,
    • Westin Excelsior Florence
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    Traveller (1012)
    Room & Suite (692)
    Dining (140)
    Pool & Beach (3)
    Hotel & Grounds (657)
    Bathroom (58)
    Business Centre & Event Rooms (13)
    Family and Play Areas (2)
    Nearby
    Santa Maria Novella
    Santa Maria Novella train station welcomes the
    majority of the people arriving in Florence, which
    might explain the hectic pace. Commuters and tourists
    come across the constant hustle and bustle of the
    station before exiting, taking a few steps and
    stopping amazed in Piazza di Santa Maria Novella. It
    is impossible not to admire the the square, housing
    one of the most charming basilicas in Florence. The
    ...More
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    Ask a question
    Questions & Answers
    TamarKhrikadze
    6 January 2018|
    AnswerShow all 3 answers
    Response from DCavidtraveller | Reviewed this property |
    There is a bus available. it's about a 5-7 min walk from the train station where you get dropped off to the hotel the bus is located outside the airport towards the right
    1
    Vote
    yensb2017
    21 December 2017|
    Answer
    Response from VB_General_Manager | Property representative |
    Dear yensb2017, Thank you for having contated us! We am delighted to confirm you our SESTO On Arno is opened to the public. We look forward to welcoming you to our splendid Location! With our best regards, The hotel... More
    0
    Votes
    Google Translation
    kathleentitus
    2 October 2017|
    Answer
    Response from BettendorfTraveler | Reviewed this property |
    Hello - unfortunately, I have stayed only at the Westin, but not the St. Regis. As you are probably aware, they are on the same piazza. I doubt that you could go wrong with either one, but it is difficult to imagine a... More
    2
    Votes
    Room Tips
    "Ask for a river view"
    Read review
    "terrace if possible facing the duomo"
    Read review
    "We loved our room on the river with a balcony!"
    Read review
    "Room overlooking the river."
    Read review
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