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The St. Regis Florence

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Traveller (968)
Room & Suite (850)
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Overview
  • Excellent87%
  • Very good9%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“butler service”(127 reviews)
“winter garden”(67 reviews)
“arno river”(134 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star Hotel
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Offers from The St. Regis Florence
Offers & Announcements: A Romantic Getaway
Offers from The St. Regis Florence
Offers & Announcements: A Romantic Getaway
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,345)
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931
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15
5
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All reviewsbutler servicewinter gardenarno riverchampagne ritualbeautiful hotelpremium deluxe roombathroom mirrorconcierge deskold worldfour seasonsbottle of champagneponte vecchiobeautiful roomour honeymoonfavorite hoteleach eveningdinner reservations
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411 - 415 of 1,080 reviews
Reviewed 26 July 2015

We had a marvelous stay here. The hotel is very convenient to the train and the sights of Florence. Our room was a standard room, but still a good size - definitely better than average for Europe. The furnishing are lovely, and there was a...More

Thank JoKnits
Response from St_Regis_Florence, butler service at The St. Regis FlorenceResponded 27 July 2015

Dear Joknits, we are really delighted to read that you enjoyed our room facilities and that you find thank to our concierge the perfect restaurants for your dinners in Florence. We really hope to have the chance to see you back in the nearest future....More

Reviewed 24 July 2015

Great staff, décor, service ect. Wonderful staff just make you feel like royalty every time I stay there. Andre and Nicolo ad the bar staff go out of their way to please you. The butler Lorenzo and all the others just go out of their...More

Thank cchriscap
Response from St_Regis_Florence, butler service at The St. Regis FlorenceResponded 27 July 2015

Dear cchriscap, We are touched that you took the time to review about your recent experience and one can say that Andrea, Niccolò and Lorenzo, as well as all the staff you mentioned, will be extremely happy to read your wonderful feedback and we will...More

Reviewed 24 July 2015 via mobile

St. Regis was much nicer than other high end chains we have stayed at (ie. the Ritz) Our room was wonderfully decorated with great paintings. Nice hot shower, high-tech equipments, etc. Staffs are superb!!! Enjoyed our stay a lot and hope to be backMore

Thank MooOun
Response from St_Regis_Florence, butler service at The St. Regis FlorenceResponded 27 July 2015

Dear MooOun, Thank you for recommending the St. Regis hotel to the TripAdvisor community. It is motivating to read comments like yours and we look forward to welcoming you for another memorable stay with us. Waiting for your next visit to Florence, I send you...More

Reviewed 24 July 2015 via mobile

Had a nice 4 day stay at the St. Regis Florence. Everyone was being nice to our 1 yr. old toddler. Concierges were ok, not too helpful..but staffs at the door and in the Winter Garden were super wonderful. Property itself was gorgeous the room...More

1  Thank AroundTheWorld S
Response from St_Regis_Florence, butler service at The St. Regis FlorenceResponded 27 July 2015

Dear AroundTheWorld S, It is always a delight to read that our dear guests have enjoyed the Hotel's facilities, standard or service and friendliness of our associates, as you are all that matters to us and to the entire St. Regis Florence family. Looking forward...More

Reviewed 24 July 2015 via mobile

Great hotel. Great location along the canal. Impeccable service. The guys at the concierge desk are always willing to offer advice about restaurants and take care of things for you. The rooms are really nice too. The only negative that I noticed was that the...More

Thank SKUMich
Response from St_Regis_Florence, butler service at The St. Regis FlorenceResponded 27 July 2015

Dear SKUMich, Most of all, please receive our gratitude for choosing our property and recommending it! We are really pleased that you enjoyed your experience in our hotel and please allow me to thank you to let us know about the inconvenience you noticed in...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$ 560 - US$ 1,255 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Florence
#3 Family Hotel in Florence
#5 Romantic Hotel in Florence
#6 Spa Hotel in Florence
#11 Luxury Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 560 - US$ 1,255 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Florence
#3 Family Hotel in Florence
#5 Romantic Hotel in Florence
#6 Spa Hotel in Florence
#11 Luxury Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (968)
Room & Suite (850)
Dining (202)
Amenities (35)
Business Centre & Event Rooms (6)
Nearby
Santa Maria Novella
Santa Maria Novella train station welcomes the
majority of the people arriving in Florence, which
might explain the hectic pace. Commuters and tourists
come across the constant hustle and bustle of the
station before exiting, taking a few steps and
stopping amazed in Piazza di Santa Maria Novella. It
is impossible not to admire the the square, housing
one of the most charming basilicas in Florence. The
...More
Questions & Answers
Ask a question
Tracy C
4 March 2018|
Answer
Response from St_Regis_Florence | Property representative |
Dear Tracy C, We are glad to inform you that in each of our rooms and suites there is a professional hairdryer at 220-240V-50/60HZ - 1800W. Should you need any further information, please do not hesitate to contact us... More
1
Vote
Google Translation
eerickso
5 November 2017|
AnswerShow all 6 answers
Response from louisellebryan | Reviewed this property |
You'll be happy no matter what. If you want a view, ask for it. The rooms are ALL spectacular.
1
Vote
Karen R
14 August 2017|
Answer
Response from trevormom | Reviewed this property |
You can get in the entry without a problem and there is an elevator but it is not a big one
0
Votes
Room Tips
"Arno River View Room, high floor"
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"I do not believe that there is a bad room at this hotel but I prefer the 2nd floor rooms in Europe. I have..."
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"We had a side room with partial river view which was fabulous and not noisy"
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"river side view is amazing"
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