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The St. Regis Florence

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1,213 Reviews from our TripAdvisor Community

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There are newer reviews for The St. Regis Florence
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Showing 973: English reviews
Beijing
Reviewed 10 December 2014

We are so lucky to choose St Regis Firenz for our stay. The experience of luxury starts even before your arrival. Lobby Butler sent us email to check preference before even arrival. Upon arrival, room / amenities are both " WOW ". Great service from doorman until your butler. Top view from room to see the Ponte Vechio , very...

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Helpful?
Thank BeijingLovetravel
St_Regis_Florence, Butler Service at The St. Regis Florence, responded to this review

Dear BeijingLovetravel, We are spoiled by your kind words and more than happy that you enjoyed our Hotel, restaurant, your room, and our friendly associates and to read that our surroundings contributed to your satisfaction. We are proud that you appreciate our Champagne Ritual: is one of the most emblematic moments in order to recognize the unequivocal St. Regis Brand...

New Orleans
Reviewed 6 December 2014

We loved our stay! They do everything brilliantly here--even greeting you by name when you check in. The staff is professional, unobtrusive, and absolutely top-notch. We would come back in a heartbeat just for the great room with a little view over the Arno. Cannot recommend highly enough.

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Thank nolarobin7
St_Regis_Florence, Butler Service at The St. Regis Florence, responded to this review

Dear nolarobin7, There is a bit of all our associate's soul in each and every details, from service to maintenance, from daily assistance to a delicate dish, and even if it is our pleasure and standards to provide you with all of it, one has to admit it is always magic to read that they exceeded your expectations and we...

Sydney, Australia
Reviewed 3 December 2014

Best Hotel I had ever stayed, is up to expertation. from entering to the hotel to Check out. Great servicse all the way. Driver was great, and handle the services very well. They had done over the top with my request

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Thank Hippo888888
St_Regis_Florence, Butler service at The St. Regis Florence, responded to this review

Dear Hippo888888, We are spoiled by your kind words and more than happy that you enjoyed our Hotel, services and our friendly associates and to read that we have satisfied all your requests: you know this is our main mission!Thank you once again for staying at The St. Regis Florence. It would be my distinct pleasure to personally welcome you...

Branford, Connecticut
Reviewed 3 December 2014

The St Regis Florence is by far one of the nicest hotels I've ever stayed in. My wife and I were in Italy on a two week vacation celebrating our twenty-fifth wedding anniversary. We spent four night at The St Regis. The amenities and attention to detail were unrivaled. The staff was fantastic. Loved this place!!

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Thank Donald S
St_Regis_Florence, Butler Service at The St. Regis Florence, responded to this review

Dear Donald S, Allow us first to thank you for choosing the St. Regis Florence to celebrate such important anniversary in your life together! Such nice comment, from a long stay guest as you were, is invaluable. We have many loyal customers who come every year to celebrate their anniversary with us: it will be our pleasure to celebrate again...

Tel Aviv, Israel
Reviewed 2 December 2014

The hotel is really fancy and elegant and you feel like you are in a castle. The breakfast is excellent with a wide selection of foods and drinks. it is located ~10 minutes walk from the center and we found it ideal as you are very close to the center but it's a really quiet area.

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1Thank Einat R
St_Regis_Florence, Butler Service at The St. Regis Florence, responded to this review

Dear Einat R, It is always a delight to read that our dear guests have enjoyed the Hotel's facilities, standard or service, as you can imagine all that matters to us and to the entire St. Regis Florence family. Should your future travels bring you back to Florence, please feel free to contact me directly: I will personally ensure that...

Athens, Greece
Reviewed 30 November 2014

we came in Florence to run the marathon but at the same time we were looking for a place to stay close to the city center to near the shops. The hotel is very good excellent location good service impressive Renaissance style in the rooms. a small drawback the bad sound insulation in the walls. We were stayed in a...

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Thank Damianos C
St_Regis_Florence, butler service at The St. Regis Florence, responded to this review

Dear Damianos C, We are really glad you enjoyed our exclusive location in the heart of the city: The St. Regis Florence is an historic palace designed by Brunelleschi in the center of Florence and ideally located along the Arno River, minutes away from the city's finest shopping, museums and the world famous Ponte Vecchio. We hope that you had...

Kuwait City, Kuwait
Reviewed 29 November 2014 via mobile

We did a tour in Italy , we stayed in different hotels , all of them are super deluxe hotels , but the St. Regis Florence is standing alone on the top , everything is perfect ,the room , location , service , the butler , the breakfast verity, and the amazing Internet speed . And I would love to...

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Thank fahada952
St_Regis_Florence, butler service at The St. Regis Florence, responded to this review

Dear fahada952, We are delighted to read that you have truly enjoyed your days in our Hotel and you were satisfied with the overall provided services. Rest assured that your compliments have gladly been shared with the entire team, especially with Marco: our concierges are on hand to guide you in the right direction to enjoy our beautifful city. We...

Basalt, Colorado
Reviewed 26 November 2014

Loved everything about the St Regis. Upgraded to room looking over Arno River. Breakfast included with room as well as champagne and a bit of food in the evening. Staff very helpful with all our needs. Lovely dining room.

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Thank JEWK
St_Regis_Florence, butler service at The St. Regis Florence, responded to this review

Dear JEWK, We are spoiled by your kind words and more than happy that you enjoyed our Hotel, restaurant, your room, and our friendly associates and to read that our surroundings contributed to your satisfaction. Please, do let me know when you're planning your next journey to Florence, so I could have the pleasure to assist you with any of...

Hong Kong
Reviewed 26 November 2014

Great location on a quiet piazza next to the Arno River but within 10-15 minutes of the central train station the Duomo area. Service, decor and atmosphere is everything you’d expect of a St. Regis, but I was still impressed with the attentiveness of hotel front desk that noticed it was my wife’s birthday during our stay, and surprised us...

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1Thank Footsteps11
St_Regis_Florence, butler service at The St. Regis Florence, responded to this review

Dear Footsteps11 Allow us to thank you for sharing your detailed comment and kind words. It is certainly a moment of pride to read that the reception staff showed you a high level of service. Our mission is surprise our guests, and we are really happy when we reach the goal! We hope that you had a wonderful trip back...

Houston, Texas
Reviewed 24 November 2014 via mobile

I have traveled the world and this was such a lovely hotel. Impeccable service and so luxurious. It's all you would expect in an old world hotel but in pristine condition. The premier deluxe room was so large and bathroom had 6 fixtures (tub, shower, toilet, bidet and 2 sinks)! First time I have ever seen in a regular guest...

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1Thank Lawrence77008

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Staying in Santa Maria Novella

Neighbourhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Winter Garden by Caino
Winter Garden by Caino
Cuisines: Italian, Mediterranean, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in a sumptuous palace in the heart of the city, The St. RegisFlorence is a privileged base from which to experience Tuscany'stimeless attractions. A short stroll will bring you to the iconic Uffizi,Duomo or Ponte Vecchio’s elegant jewelry shops. Legendary for its history, Florence’s streets offer inimitable treasures.The St. Regis Florence offers 19 exquisite suites enriched with refinedfurniture and antique artworks, together with 81 elegant guestroomsdecorated with the prestigious Medici, Fiorentino and Renaissancestyles. ... more   less 

Additional Information about The St. Regis Florence

Address: Piazza Ognissanti 1, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: ₹ 35,913 - ₹ 1,50,784 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Florence 5*
Number of rooms: 100
Reservation Options:
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Also Known As:
The St. Regis Florence Hotel Florence
Florence Grand Hotel
Grand Hotel Florence
Hotel Style:
#2 Business Hotel in Florence
#3 Family Hotel in Florence
#4 Spa Hotel in Florence
#5 Romantic Hotel in Florence
#7 Luxury Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis Florence staff and other travellers.
23 questions
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1 month ago
Flemington, New Jersey

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views are the corner Arno view rooms or the Arno river view rooms.”
neverintown, 20 Apr 2017 | Read review
“View of the Arno river”
Kitmin2010, 18 Apr 2017 | Read review
“Personally like the rooms on lower floors”
Luxtvl, 4 Apr 2017 | Read review
“rooms that face the Arno are a sheer delight”
LMM1109, 30 Mar 2017 | Read review
“If possible an Arno River view room is a treat.”
YetiAspen, 19 Mar 2017 | Read review
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