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The St. Regis Florence

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1,188 Reviews from our TripAdvisor Community

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There are newer reviews for The St. Regis Florence
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Showing 955: English reviews
Reviewed 13 December 2014

I stayed on business and thought that this was a lovely hotel, great location for visiting Florence. The service was excellent but not intrusive and the rooms were enormous and beautiful with a fantastic bathroom and enormous bed.

Thank Balcones
St_Regis_Florence, the butler service at The St. Regis Florence, responded to this review

Dear Balcones, Most of all, please receive our gratitude for choosing our property and recommending it! We definitely look at welcoming you again, and doubling up our attention, care and level of service for your Anniversary celebration ! We will patiently wait for your return. Viviana-The Lobby Butler

Reviewed 12 December 2014

If we could give this hotel six stars we would. After visiting the St. Regis in Bali and in Aspen we already had high expectations of this chain, but our visit to the St. Regis Florence December 6-9 exceeded those expectations. The service is top: a mix of North-American "friendliness" and European discretion and class -- really a perfect mix....

Thank C_and_N2001
St_Regis_Florence, Butler Service at The St. Regis Florence, responded to this review

Dear C_andN2001 We really appreciate you taking the time to share your feelings on your recent stay at The St. Regis Florence and for such a nice review mark ! Hearing feedback such as yours is one of the many reasons our staff enjoys working at The St. Regis Florence. As you perfectly noticed we try to mix the american...

Reviewed 10 December 2014

We are so lucky to choose St Regis Firenz for our stay. The experience of luxury starts even before your arrival. Lobby Butler sent us email to check preference before even arrival. Upon arrival, room / amenities are both " WOW ". Great service from doorman until your butler. Top view from room to see the Ponte Vechio , very...

Thank BeijingLovetravel
St_Regis_Florence, Butler Service at The St. Regis Florence, responded to this review

Dear BeijingLovetravel, We are spoiled by your kind words and more than happy that you enjoyed our Hotel, restaurant, your room, and our friendly associates and to read that our surroundings contributed to your satisfaction. We are proud that you appreciate our Champagne Ritual: is one of the most emblematic moments in order to recognize the unequivocal St. Regis Brand...

New Orleans
Reviewed 6 December 2014

We loved our stay! They do everything brilliantly here--even greeting you by name when you check in. The staff is professional, unobtrusive, and absolutely top-notch. We would come back in a heartbeat just for the great room with a little view over the Arno. Cannot recommend highly enough.

Thank nolarobin7
St_Regis_Florence, Butler Service at The St. Regis Florence, responded to this review

Dear nolarobin7, There is a bit of all our associate's soul in each and every details, from service to maintenance, from daily assistance to a delicate dish, and even if it is our pleasure and standards to provide you with all of it, one has to admit it is always magic to read that they exceeded your expectations and we...

Sydney, Australia
Reviewed 3 December 2014

Best Hotel I had ever stayed, is up to expertation. from entering to the hotel to Check out. Great servicse all the way. Driver was great, and handle the services very well. They had done over the top with my request

Thank Hippo888888
St_Regis_Florence, Butler service at The St. Regis Florence, responded to this review

Dear Hippo888888, We are spoiled by your kind words and more than happy that you enjoyed our Hotel, services and our friendly associates and to read that we have satisfied all your requests: you know this is our main mission!Thank you once again for staying at The St. Regis Florence. It would be my distinct pleasure to personally welcome you...

Branford, Connecticut
Reviewed 3 December 2014

The St Regis Florence is by far one of the nicest hotels I've ever stayed in. My wife and I were in Italy on a two week vacation celebrating our twenty-fifth wedding anniversary. We spent four night at The St Regis. The amenities and attention to detail were unrivaled. The staff was fantastic. Loved this place!!

Thank Donald S
St_Regis_Florence, Butler Service at The St. Regis Florence, responded to this review

Dear Donald S, Allow us first to thank you for choosing the St. Regis Florence to celebrate such important anniversary in your life together! Such nice comment, from a long stay guest as you were, is invaluable. We have many loyal customers who come every year to celebrate their anniversary with us: it will be our pleasure to celebrate again...

Tel Aviv, Israel
Reviewed 2 December 2014

The hotel is really fancy and elegant and you feel like you are in a castle. The breakfast is excellent with a wide selection of foods and drinks. it is located ~10 minutes walk from the center and we found it ideal as you are very close to the center but it's a really quiet area.

1Thank Einat R
St_Regis_Florence, Butler Service at The St. Regis Florence, responded to this review

Dear Einat R, It is always a delight to read that our dear guests have enjoyed the Hotel's facilities, standard or service, as you can imagine all that matters to us and to the entire St. Regis Florence family. Should your future travels bring you back to Florence, please feel free to contact me directly: I will personally ensure that...

Athens, Greece
Reviewed 30 November 2014

we came in Florence to run the marathon but at the same time we were looking for a place to stay close to the city center to near the shops. The hotel is very good excellent location good service impressive Renaissance style in the rooms. a small drawback the bad sound insulation in the walls. We were stayed in a...

Thank Damianos C
St_Regis_Florence, butler service at The St. Regis Florence, responded to this review

Dear Damianos C, We are really glad you enjoyed our exclusive location in the heart of the city: The St. Regis Florence is an historic palace designed by Brunelleschi in the center of Florence and ideally located along the Arno River, minutes away from the city's finest shopping, museums and the world famous Ponte Vecchio. We hope that you had...

Kuwait City, Kuwait
Reviewed 29 November 2014 via mobile

We did a tour in Italy , we stayed in different hotels , all of them are super deluxe hotels , but the St. Regis Florence is standing alone on the top , everything is perfect ,the room , location , service , the butler , the breakfast verity, and the amazing Internet speed . And I would love to...

Thank fahada952
St_Regis_Florence, butler service at The St. Regis Florence, responded to this review

Dear fahada952, We are delighted to read that you have truly enjoyed your days in our Hotel and you were satisfied with the overall provided services. Rest assured that your compliments have gladly been shared with the entire team, especially with Marco: our concierges are on hand to guide you in the right direction to enjoy our beautifful city. We...

Basalt, Colorado
Reviewed 26 November 2014

Loved everything about the St Regis. Upgraded to room looking over Arno River. Breakfast included with room as well as champagne and a bit of food in the evening. Staff very helpful with all our needs. Lovely dining room.

Thank JEWK
St_Regis_Florence, butler service at The St. Regis Florence, responded to this review

Dear JEWK, We are spoiled by your kind words and more than happy that you enjoyed our Hotel, restaurant, your room, and our friendly associates and to read that our surroundings contributed to your satisfaction. Please, do let me know when you're planning your next journey to Florence, so I could have the pleasure to assist you with any of...

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Dining (95)
Hotel & Grounds (115)
View from Room (66)
Room/Suite (230)
Bathroom (57)
Pool/Beach Area (2)
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Amenities (35)
Deluxe Arno - Florentine style (30)
Deluxe Room (Fiorentino Style) (44)
Junior Suite Arno - Medici style (54)
Junior Suite (Arno View) (46)
Premium Deluxe Arno - Renaissance style (36)
Premium Room (Arno View) (38)
Premium Room (Medici Style) (35)
Presidential Suite (110)
Dining (90)
Royal Suite - Renaissance style (53)
The Hotel (87)

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Staying in Santa Maria Novella

Neighbourhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighbourhood


  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Winter Garden by Caino
Winter Garden by Caino
Cuisines: Italian, Mediterranean, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in a sumptuous palace in the heart of the city, The St. RegisFlorence is a privileged base from which to experience Tuscany'stimeless attractions. A short stroll will bring you to the iconic Uffizi,Duomo or Ponte Vecchio’s elegant jewelry shops. Legendary for its history, Florence’s streets offer inimitable treasures.The St. Regis Florence offers 19 exquisite suites enriched with refinedfurniture and antique artworks, together with 81 elegant guestroomsdecorated with the prestigious Medici, Fiorentino and Renaissancestyles. ... more   less 

Additional Information about The St. Regis Florence

Address: Piazza Ognissanti 1, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: ₹ 34,036 - ₹ 75,141 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Florence 5*
Number of rooms: 100
Reservation Options:
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Also Known As:
The St. Regis Florence Hotel Florence
Florence Grand Hotel
Grand Hotel Florence
Hotel Style:
#2 Business Hotel in Florence
#3 Family Hotel in Florence
#5 Spa Hotel in Florence
#5 Romantic Hotel in Florence
#8 Luxury Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis Florence staff and other travellers.
23 questions
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28 days ago
Flemington, New Jersey

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Questions? Get answers from The St. Regis Florence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If possible an Arno River view room is a treat.”
 of 5 bubbles YetiAspen, 19 Mar 2017 | Read review
“Ask for a room with river view”
  • St Regis Florence Room
 of 5 bubbles 476jael, 10 Feb 2017 | Read review
“Choose an Arno River View Room you will not regret it”
 of 5 bubbles JimSingh11, 9 Feb 2017 | Read review
“Ask for a room with a view of the Arno. Some rooms also have small balconies that are fun to use for drinks at sunset.”
 of 5 bubbles TomE437, 31 Dec 2016 | Read review
“River Room”
 of 5 bubbles georgiem344, 7 Dec 2016 | Read review
5 of 5