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Helvetia Bristol has the best possible location in the middle of the historical center on a quiet street close to all sights and high end shops. It is a very classical hotel in Belle Epoque style. Very friendly and helpful staff. We were upgraded to...More
Thank Per S
Response from Luana M, Management Assistant at Helvetia & Bristol - Starhotels CollezioneResponded 5 January 2018
Dear Per S,
We would like to thank you for sharing your kind feedback here on TripAdvisor following your stay with us.
It is always a real pleasure to read that our daily efforts in customer service result in a brilliant guest experience and that...More
This fine hotel property is situated as centrally as one could possibly want, just yards from Palazzo Strozzi and the city's smartest shopping street, via Tornabuoni as well as the coffee bars and restaurants in Piazza della Repubblica. The renovated Winter Garden is an atmospheric...More
Response from Gabriele S, Front Office Manager at Helvetia & Bristol - Starhotels CollezioneResponded 23 December 2017
Dear Mr. Roger Bevan,
I could not thank you enough for your words of appreciation towards us. You are a very attentive traveller and we do really appreciate the fact that you enjoyed our cosy atmosphere during breakfast in our Winter Garden as well as...More
My husband and I recently returned from a two week stay at the Helvetia & Bristol in October to celebrate our wedding anniversary. This was not our first stay at this wonderful hotel, and being there was the very best gift we could have given...More
Response from Luana M, Management Assistant at Helvetia & Bristol - Starhotels CollezioneResponded 18 December 2017
We were happy to have you and your husband again as our guests and sincerely hope that you will always make The Helvetia & Bristol your “home” whenever you are in Florence.
We thank you for your kind words, and thank you for...More
We stayed here for four nights in a small suite. It was old world but immaculate. The location of the hotel is great. Our room did not have any view...but in Firenze...you should not be in your room!
The differentiator here was the quality of...More
Thank Rick L
Response from Gabriele S, Front Office Manager at Helvetia & Bristol - Starhotels CollezioneResponded 18 November 2017
Dear Mr. Rick L,
I would like to thank you for your great review, It is a great pleasure for myself an the rest of my team to receive your words of appreciation towards our staff at the Concierge desk, and the restaurant. Here at...More
A wonderful well located hotel. The room was beautifully decorated with a luxurious bathroom. Alessandro, the Head Concierge was extremely helpful in organising day trips and local restaurants. The breakfast room was delightful with lovely staff and attentive service. Looking forward to hopefully staying here...More
Response from Gabriele S, Front Office Manager at Helvetia & Bristol - Starhotels CollezioneResponded 4 November 2017
It is a great pleasure for me to read you comments outlining how pleasant was your stay at the Helvetia & Bristol. Our Head Concierge Alessandro as well as the entire staff at the Helvetia & Bristol are always striving to provide the...More
Florentia, as it was called by Latins, is permeated by an eternal beauty spread in all corners of the city. The historic center is characterized by the immensity of the Duomo, able to transport tourists into the brightest age of Florence: the Renaissance. Who does not know the Brunelleschi Dome, San Giovanni Baptistery and the Giotto’s Campanile? Everything is enclosed here and it would be easy to imagine the city
as it was in ancient times, with maids walking in the main square and horses carrying coaches. Nowadays, roads are busy with street artists. Rustic Tuscan bakeries give way to fashion shops; just stop for a few minutes in the middle of Piazza della Repubblica to enjoy the colors and sweet melody of the carousel that will bring back great memories from anyone’s childhood.