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Ciao Hostel

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101 Reviews from our TripAdvisor Community

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Showing 56: English reviews
Reviewed 14 October 2016 via mobile

Location is good near to the center and train station. Rooms are really clean. Bathroom are clean but it's not enough because there is one bathroom per floor. Really comfy beds. Good kitchen so you can cook your own meal. Super Friendly stuff. It's like a hotel more than a hostel.

Thank bilgeeren97
Reviewed 18 June 2016 via mobile

This was one of my best stays in the whole trip. From the welcoming gesture of the staff to her consideration of early check-in, from the really nice rooms to extremely clean bedsheets, from the wonderful fully equipped kitchen to the awesome washrooms! Everything was just amazing! Its 10 minutes walking from the main train station (SMN) and on the...

Thank Rachita0203
Qaha city,Egypt
Reviewed 26 May 2016

The location was great and easy to find near to everywhere, bus station, train station and downtown. The check in process was extremely rapid. The place is well kept and renovated with a modern look. The room was nice but because it was on the street was somewhat noisy. The other facilities were nice and kept well like kitchen and...

Thank mittle
Singapore, Singapore
Reviewed 10 April 2016

Friendly staffs and helpful to give recommendations on places to visit and where to eat. Location is a reasonable walk to the train station. Room is really comfortable and clean. Overall I had a good experience in Ciao Hostel.

Thank Andrew D
Fellbach, Germany
Reviewed 3 January 2016 via mobile

Hostel itself was about 8 mins from Florence SMN by walk, was easy enough to find. The person at the reception spoke fluent English and helped us finding our way around Florence. Room was clean and heated, but the beds creaked a bit. There was a kitchen provided but no breakfast. There were 2 toilets which were both relatively clean....

Thank Raviraj D
Florence, Italy
Reviewed 24 October 2015

I have to write a review because they treated me so well here. I had a very bad cough and kept others in my room awake allll night. :-/ So I requested a refund for the next evening so that I could find a single room in another hotel. They didn't need to refund me, it's against their policy, but...

1Thank brw1234
Vienna, Austria
Reviewed 23 September 2015

Very clean room, linen and towels were changed on request, superclean kitchen, only one english TV programe, no safe but GREAT concierge service!! (valuables could be handed in at concierge, staff at reception was extremely helpfull)

Thank 3tb
Vienna, Austria
Reviewed 22 September 2015 via mobile

The entrance had a foul smell, the bathroom was filthy and one of them had water leaking from the ceiling and was patched up with some tape, shower water smelled intensely of chlorine, bed was crooked and too short. Overall a very unpleasant experience. The location is also not the best and far away from the center. Kitchen looked ok...

2Thank Ludvig B
Abu Dhabi, United Arab Emirates
Reviewed 19 September 2015

I stayed for five nights. First, the location is near Train Station. You can walk to the touristic places in 20 minutes. Second, room is clean and bed is comfortable. Bathroom are two in each floor but very clean. Third, kitchen is in every floor and you don't have to wait for your turn when cooking in the evening. Last,...

1Thank JerryNoh
Hamilton, Canada
Reviewed 4 September 2015

The hostel had no lockers, so we were a little worried about our bags. Also, another person was transferred from floor one (we were on floor 3) because someone came into their room at night, tried to steal a phone and a variety of items from the room, and were then yelled at when this traveller woke up and noticed...

Thank Maggie N

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Staying in Santa Maria Novella

Neighbourhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
  • Free Parking
Room types
  • Family Rooms
  • Accessible rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
The Ciao Hostel Florence was recently refurbished upgrading the entire hostel to a very impressive and competitive standard. Guests are ensured clean cheap backpacker hostel accommodation in the centre of Florence as well as a wealth of services that would befit many hotels. Guests arriving at the Ciao Hostel Florence will be impressed by its reception and meeting area. The hostel strives to maintain a high level of service and sustain its favorable image. The hostel also boasts its own garden area. There is plenty of storage space, fridge and a gas cooker. La posizione centrale di Ciao Hostel Florence assicura che molti servizi della città si trovano a portata di mano. Firenze è una città moderna e il capoluogo della Toscana che significa che non sarà necessario andare lontano per il miglior espresso della regione, croissant appena sfornati, aperitivo o cibo da leccarsi i baffi. ... more   less 

Additional Information about Ciao Hostel

Address: Via Guido Monaco 34, 50144, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: ₹ 1,741 - ₹ 5,950 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Ciao Hostel 1*
Number of rooms: 18
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Questions & Answers

Here's what travellers have asked, with answers from Ciao Hostel staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Ciao Hostel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for 2nd or 3rd floor, if you are planning to stay here”
 of 5 bubbles 181maggien, 4 Sep 2015 | Read review
“It seems to me that the mixed dorms are located on ground floor”
 of 5 bubbles Mayra_Kelly_Calixto, 30 May 2015 | Read review
“Try to choose a room that does not face the streets.”
 of 5 bubbles MFrez86, 29 Jul 2013 | Read review
“Rooms away from the Kitchen and facing the road may be quieter than you think cause the kitchens are prone to hosting some frat boy parties”
 of 5 bubbles deepaks977, 22 Jul 2013 | Read review
“Ask for a room facing the yard if you prefer quiter atmosphere - though mind that most of rooms face the street.”
 of 5 bubbles 75300, 21 Apr 2013 | Read review
5 of 5
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