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Des Etrangers Hotel & Spa

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Des Etrangers Hotel & Spa
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1,213 Reviews from our TripAdvisor Community

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Showing 353: English reviews
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Leigh, United Kingdom
Reviewed 2 weeks ago via mobile

Chose this hotel as it said 5 star with a spa. Although the location for views was stunning, we felt disappointed with the hotel especially the spa. Our idea of a spa is a place to relax, but this was like a public swimming baths. Very small so crowded at most times we tried to use it. We were left...

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Helpful?
Thank Shokey17
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear guest, thank you for your feedback and anycase for your good score, sorry if we missed some special gesture, we will know what to do if you'll come back to visit Ortigia. Regards, Francesco Caselli Hotel Manager Des Etranfers Hotel & SPA

United Kingdom
Reviewed 3 weeks ago via mobile

Superb hotel on the beautiful historic island of Ortigia next to Syracuse. Rooms are clean, comfortable and attractive. Clean crisp bedding and great toiletries in the bathroom. Communal areas are very good with several lounges and free coffee and tea. The pool, gym and wellness area are free to guests and very pleasant, with free teas to help yourselves to....

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Helpful?
Thank Mark H
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear guest, thank you for appreciating our hotel and for tell us about your stay on the isle thanks to our services. Cordially Francesco Caselli Hotel Manager Des Etrangers Hotel & SPA

Perth, Western Australia, Australia
Reviewed 4 weeks ago

Our travel agent recommended we visit Syracuse whist in Sicily and it was a great recommendation - it is such a beautiful place, its a shame I can't say the same for this hotel which is just average. We travelled with our two children and extended family and stayed for 2 nights. On arrival there was an unpleasant smell in...

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Helpful?
Thank Travelspy2
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear guest, thank you for your review, we hope you appreciated our readiness and avalaibility to satisfy our guest needs to give them a pleasant stay. Cordially Francesco Caselli Hotel Manager Des Etrangers Hotel & SPA

Paris, France
Reviewed 4 weeks ago

The hotel is right in the historical part of the city. The building is therefore old but well maintained, at least in the part where I had my room. The room had a very good view and was very quiet, except for the birds but they stop at night, so no problem to sleep. You can walk around and enjoy...

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Helpful?
Thank biztraveller22
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear guest, thank you for telling us your good experience in our hotel and on our beautiful isle: Ortigia, the historical centre of Syracuse. Cordially Francesco Caselli Hotel Manager Des Etrangers Hotel & SPA

Reviewed 15 February 2017 via mobile

A very friendly hotel with very helpful staff. Good buffet breakfast. Bedroom ok but not much storage space. Excellent room service. Bathroom in need of updating. We did enjoy the spa on our one cloudy day.

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Helpful?
1Thank Janet M
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear guest, thank you for your review, we are happy you appreciated our rooms but specially our services and our hospitality, for us it's very important. Cordially Francesco Caselli Hotel Manager Des Etrangers Hotel & SPA

Reviewed 14 February 2017

I spent a night at Des Etrangers recently and this is what happened. I had already booked my stay on tripadvisor but was informed on arrival that while my room was available is was double the price!! I thought this was a mistake and got out my booking documents which I showed the receptionist. Sure enough it said 55 Euro...

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Helpful?
1Thank Raphael C
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear Guest, We are sorry to acknowledge that during your visit there has been a misunderstanding between you and the Reception. The promotion booked on line was a Day Use Room, which allows you to enjoy the room from 10.00 till 18:00. Overnight stay is not included which is the reason why the Front Desk Agent was offering a different...

Ta' Xbiex, Malta
Reviewed 18 January 2017

Old World feel and look for the hotel, but an excellent location. manned by a very welcoming and efficient team. Didn't use spa, but it looked good. Rooms large and clean, and an excellent buffet breakfast and waiter service. Well located also next to the main piazza and Valet Parking at €10 a day.

Review collected in partnership with this hotel
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1Thank taffysdelight
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear guest, thank you for your review. We are happy you loved our rooms, services and staff and that you suggest our Hotel to other people. Cordially Francesco Caselli Hotel Manager Des Etrangers Hotel & SPA

Reviewed 29 December 2016 via mobile

Beautiful hotel in a wonderful setting and good service. I booked this hotel on a business trip though the Internet, when I got there it was a nice surprise. I had a very nice double room overlooking the sea. Lots of restaurants close by and the I found did local food and good local wines but there is plenty of...

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Helpful?
Thank AlousiisLondon
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear guest, thankyou for your review. We are happy you apperciated your room overlooking the sea and our service of car valet that makes your stay more comfortable. Cordially, Francesco Caselli Hotel Manager Des Etrangers Hotel & SPA

West Yorkshire, United Kingdom
Reviewed 3 December 2016

We had a short break here, 3 nights. What a great experience. Arrived hot and bothered, check in effortless, shown to a room with a lovely sea view, it did not disappoint. As it was after a longish journey we decided to eat in the hotel rooftop restaurant. Breath taking views from the terrace, asked for a table overlooking the...

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Helpful?
4Thank 754bobk
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear guest, thank you for your review. We are happy your experience and your holiday was fine also thanks our service. We are happy you appreciated our housekkeping service and our Roof top restaurant, they are two of our strengths. Thanks also for your suggestion, we are sure thank our guest advises we'll offer better service Cordially Francesco Caselli Hotel...

Chicago, Illinois
Reviewed 29 November 2016

We loved the location of this hotel. Even though it was over the bridge from the main part of Syracuse, we loved the area. Very quaint, walkable streets and nicer than the main part of the city I thought. And it was an easy walk over to the main area. The single rooms we had were small-ish but uniqely decorated...

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Helpful?
1Thank slaumsu89
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear guest thank you for your review. Yes, we are in the historical centre of Syracuse: Ortigia Isle, so you thought right. Ortigia is the more suggestive and beautiful part of the city. And you can appreciate the view on the isle from our Roof top restaurant and from our room with the view on the sea. Happy you see...

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Amenities

Highlights
  • Restaurant
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
Official Description (provided by the hotel)
The magnificent neoclassical facade of the Des Etrangers Hotel & Spa dominates the harbour of Siracusa in Sicily, from its position on the island of Ortigia. This five-star historical hotel has the elegance and style typical of the grand European hotels and features refined balconies overlooking the sea. Step in style into the grand entrance hall and admire the precious marble floors, the stucco works and gold decor of the walls and high ceilings. This luxury hotel offers world class services in a unique environment. ... more   less 

Additional Information about Des Etrangers Hotel & Spa

Address: Passaggio Adorno 10/12 | Passeggio Adorno 10/12, 96100, Syracuse, Sicily, Italy
Region: Italy > Sicily > Province of Syracuse > Syracuse
Price Range: ₹ 6,349 - ₹ 15,513 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Des Etrangers Hotel & Spa 5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Des Etrangers Hotel Syracuse
Des Etrangers Hotel And Spa
Des Etrangers Et Miramare Hotel
Des Etrangers Hotel & Spa Syracuse, Sicily, Italy
Hotel Style:
#9 Spa Hotel in Syracuse
#19 Luxury Hotel in Syracuse
#19 Romantic Hotel in Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from Des Etrangers Hotel & Spa staff and other travellers.
6 questions
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Camarillo, California
London, United Kingdom
over a year ago
Chinnor, United Kingdom
over a year ago

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Questions? Get answers from Des Etrangers Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“sea view rooms”
 of 5 bubbles Travelspy2, 20 Feb 2017 | Read review
“Best rooms are above entrance in the main building”
 of 5 bubbles biztraveller22, 20 Feb 2017 | Read review
“Road sweeper starts at 0730 at the front of the hotel.......very very noisy”
 of 5 bubbles raphaelc390, 13 Feb 2017 | Read review
“Try and get a Sea View if you can.”
 of 5 bubbles taffysdelight, 17 Jan 2017 | Read review
“Make sure you have a sea view terrace”
 of 5 bubbles 754bobk, 3 Dec 2016 | Read review
5 of 5