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Grand Hotel Ortigia

Expedia.comUS$ 154*
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#13 of 75 Hotels in Syracuse
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Grand Hotel Ortigia
Grand Hotel Ortigia
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591 Reviews from our TripAdvisor Community

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Showing 263: English reviews
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London, United Kingdom
Reviewed 3 days ago NEW

We recently stayed there and found the staff to be as helpful as possible but our accommodation was a big let down. Although we were given a very large room with a sea view the fittings were mostly not there. There was just one very large wardrobe with a hanging rail you needed to be a good 6ft to reach.....

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Helpful?
Thank Stephen H
Spokane, Washington
Reviewed 2 weeks ago

Don't get me wrong. My husband and I had a good experience here. We enjoyed their breakfasts on the roof top. The food they served was a cut above the other places we have stayed in Sicily. Most of the restaurant staff was friendly, although a couple were rather indifferent. The reception staff was very friendly and helpful and gave...

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1Thank Alverda3
Zurich, Switzerland
Reviewed 3 weeks ago via mobile

Hotel personal at the front desk could be more friendly with Children it seemed that they never saw one before in that hotel! Room was ok confortable beds, good cleaned bathroom and room. They could renew their curtains and their window decorations, they are too old and dirty that when we open the window it came dust from that stuff...

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2Thank Paozoll
Reviewed 3 weeks ago via mobile

First of all, Employee level is too low. There was no hot water and the refrigerator in our Room did not work. When we called reception, the receptionist just said I'm alone and I'm not technicians.... The room is like a servant room, which is narrow although it faced the sea. Untrustworthy star rating. We never choose this hotel and...

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Thank 亜季 仁
Lucerne, Switzerland
Reviewed 5 weeks ago via mobile

We were delighted by our stay in this hotel. The location is fantastic with the breakfast on the terrace, parking facilities and a professional massage center. Don't miss the gourmet restaurant. We'll be back soon!

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Thank Bruno2124
Brighton and Hove, United Kingdom
Reviewed 13 April 2017 via mobile

5 stars overlooking the charming harbour and the sea. Valet parking available, suit case handled, great reception and service as well as prote beach accessible by the hotel's boat. Also the grand view from the rooftop terrace for breakfast is unbeatable ! As for the rooms, well, not all are bien equal... I would recommend one if the central bedrooms...

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Thank MichaelNag
Nottingham England
Reviewed 11 April 2017

The hotel is located in the old part of Syracuse on what is really an island and overlooks the yacht harbour. This is an old building that has been refurbished and the rooms are not large. The decor is traditional. They are however pleasant and airy. Some of the rooms on the first floor are on two levels with the...

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Thank Adrian Ross
London, United Kingdom
Reviewed 9 April 2017 via mobile

From check in to check out it's been very bad experience.In four days stay we changed three rooms .We were told if we pay 15 euros more they will upgrade to bigger and best view room ,we very happily agree with the suggestion .And the moment we enter the room ,we felt we had been ripped by the hotel.It was...

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Helpful?
1Thank Maria N
GlobRes_25942, Direttore at Grand Hotel Ortigia, responded to this review

Dear Guest, we are extremely sorry for the problems during your stay. As it has not been the first stay for you in our hotel it would have been usefull for us to have either your room or floor preference before arrival. The room has been reserved for you was ready at your arrival (in the morning) , but as...

London, United Kingdom
Reviewed 6 April 2017 via mobile

A grand hotel very well looked after. Rooms vary in size some with only shower. Bed comfortable good sized bathroom. Fridge, Tv, etc. Rather lacking in clothes space. Wonderful top floor restaurant, breakfast okay let down by awful hot food selection. No proper croissants. Good service, dinner was good on two nights. Right in old town so plenty of choices...

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Thank Peter C
Southampton, United Kingdom
Reviewed 5 April 2017

It's'always nice to be back! Having breakfast on the terrace is the best way to start a new day...and a dinner at the restaurant is a great way to end a day! Try risotto with the swordfish, orange, lemon and lime with a (couple) of wine glasses. It is worth the trip :-) Thanks to Martina and all the staff...

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Helpful?
Thank Flavio V

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Babysitting

Additional Information about Grand Hotel Ortigia

Address: Viale Giuseppe Mazzini 12, 96100, Syracuse, Sicily, Italy
Region: Italy > Sicily > Province of Syracuse > Syracuse
Price Range: ₹ 8,605 - ₹ 19,307 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Ortigia 5*
Number of rooms: 58
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Also Known As:
Grand Hotel Syracuse
Grand Hotel Ortigia Syracuse, Sicily, Italy
Hotel Style:
#4 Spa Hotel in Syracuse
#4 On the Beach Hotel in Syracuse
#13 Luxury Hotel in Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Ortigia staff and other travellers.
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Questions? Get answers from Grand Hotel Ortigia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor with two levels if you are fit”
Adrian Ross, 11 Apr 2017 | Read review
“Rooms on the back are very quiet”
havesuitcase11, 5 Mar 2017 | Read review
“receptionist told me I had the best room in the hotel. third floor room 303”
T4844UMsueb, 12 Jan 2017 | Read review
“Sea view rooms lovely but expensive.”
Bouffeuse, 17 Oct 2016 | Read review
“get a harbour view room”
agrestic, 17 Oct 2016 | Read review
5 of 5
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US$ 154* /night
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Prices are for 1 room, 2 adults
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