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Mercure Palermo Excelsior City

TripAdvisorUS$ 138*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 147*
US$ 138*
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US$ 144*
US$ 144*
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Mercure Palermo Excelsior City
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1,067 Reviews from our TripAdvisor Community

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Showing 434: English reviews
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Wrexham, United Kingdom
Reviewed 3 days ago NEW

We really enjoyed our 2 nights at the Excelsior. Decent size room for a city centre hotel, lovely bed linen, and no road noise. The breakfast had an excellent range of choices with quality ingredients. The staff were very friendly - well located - we would definitely return!

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Helpful?
Thank toby187
Colchester, United Kingdom
Reviewed 5 days ago NEW

Great location. 10 minutes walk from centre of Palermo and conveniently at a stop for the Airport Shuttle. Great décor in public rooms and well appointed bedrooms. Wonderful breakfast buffet, Bacon and eggs etc., cold meats and cheese, cereals, cakes, fruit. Staff friendly and efficient, one receptionist in particular going out of her way to assist. Great Traditional Hotel.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank philnoname
Reading, England
Reviewed 3 weeks ago

We were here with a package holiday group and didn't expect to be accommodated in such a lovely hotel. We were given a room which looked out to the little park next to the hotel. The room was really comfortable and spacious. We also enjoyed the buffet breakfast, in the very elegant breakfast room, as there was a lot of...

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Helpful?
Thank travelbug_4ever
New York City, New York
Reviewed 3 weeks ago

Hotel is very clean, needs some upgrading in the rooms though. hotel staff were pleasant but hotel lobby staff were rarely present as you walked in and out. hotels of this type usually have a 24/7 doorman. breakfast is terrific. location is perfect, right on Liberta' two-blocks from high-end shops. business center and wifi are really slow, TV doesn't work...

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Helpful?
1Thank Joefrombrooklyn
Peebles, United Kingdom
Reviewed 21 April 2017 via mobile

I didn't notice all the noise others have reported but I was on 3rd floor so may be that made a difference. Large comfortable room with only skylight windows. Plush look to the hotel on the inside. Usual run down Italian look to the out. Friendly staff but cant rate the food as left before breakfast.

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Helpful?
1Thank Skytourist
Filippo M, Vice Direttore at Mercure Palermo Excelsior City, responded to this review

Dear Skytourist, thank you for your nice evaluation of our hotel. We are pleased to know you enjoyed your stay in our rooms on the third floor. I m sorry you didn' had breakfast with us and we hope to see you soon and recevie your impression about our breakfast too. Thank you once more from all the staff. Kind...

Halifax, United Kingdom
Reviewed 21 April 2017

I stayed here as part of a group tour in a single room. The room was of a nice size, clean and comfortable. It's within easy walking distance of restaurants and close to the shops and the breakfast buffet was plentiful. One added bonus was that the rooms have a tea and coffee tray.

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Helpful?
Thank Kay987654321
Filippo M, Vice Direttore at Mercure Palermo Excelsior City, responded to this review

Dear Kay987654321 we are very happy to read your impression about our hotel. Thank you for highlighting the breakfast service, the room size and cleaness, and last but not least , the tea and coffee tray. We hope to welcoming you once more Best Regards Filippo M

Luxembourg City, Luxembourg
Reviewed 17 April 2017 via mobile

Stayed two nights here on VJV trip. Rooms very nice but need earplugs as no double glazing. Nice breakfast offering fruit, sweet pastries and scrambled, boiled eggs. Staff helpful and courteous. Location slightly remote in terms of places to eat and drink, have to walk a fair way for something decent

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Helpful?
Thank Jaxamo
Filippo M, Vice Direttore at Mercure Palermo Excelsior City, responded to this review

Dear Jaxamo We thank you for the time dedicated to write your impression about our hotel. We are happy to read that our staff was been helpfull and courteous , and the breakfast offers a large list of products. We are sorry for the noise. Regarding the location of our hotel we are in the heart of Palermo along the...

Brisbane, Australia
Reviewed 6 April 2017

We stayed 4 nights at the Mercure Palermo at the beginning and end of a week long tour of Sicily.Included in our tour were several meals in the dining room.The simple but excellent Italian food was served by warm and professional wait staff.Top blokes.They even humoured us by taking tour group photos on our last night.Thank you for a great...

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Helpful?
Thank Pozzifam
Filippo M, Vice Direttore at Mercure Palermo Excelsior City, responded to this review

Dear Pozzifarm thank you for nice words about our hotel and about our restaurnat staff. We are happy to know that your 4 days stay was pleasant and it has been a great pleasure for us to host you and your friends in our hotel too. We hope to welcoming you soon Best Regards Filippo M.

United Kingdom
Reviewed 6 March 2017

This hotel is an old style in the middle of Palermo. Great for exploring the city. However if you don't like road noise then pack earplugs as the windows simply do not provide any noise insulation. I arrived late and asked where I could eat but they made me a meal and looked after me with a smile even though...

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Helpful?
Thank Simon C
Manchester, United Kingdom
Reviewed 21 February 2017 via mobile

Helpful staff, lovely room, twin beds were comfy, linen nice, heavy layered black-out curtained, excellent bathroom, though don't rely upon the hairdryer it looks great but has no power, the only disappointment. Large corner balcony. Free WI-fi. Breakfast was a very good selection (for Italy, in fact in most cities). It was a very well placed for exploring the city....

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Helpful?
Thank M_loves_Greece

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Mercure Palermo Excelsior is located in the Liberty style area of the city and is surrounded by the English Garden, Villa Garibaldi, Villa Trabia, close to the shopping area. ... more   less 

Additional Information about Mercure Palermo Excelsior City

Address: Via Marchese Ugo 3, 90141, Palermo, Sicily, Italy (Formerly Excelsior Palace Hotel)
Region: Italy > Sicily > Province of Palermo > Palermo
Price Range: ₹ 5,102 - ₹ 12,142 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Palermo Excelsior City 4*
Number of rooms: 119
Reservation Options:
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Also Known As:
Excelsior Hilton Palermo Hotel Palermo
Hilton Palermo
Mercure Palermo Excelsior City Sicily
Hotel Style:
#15 Luxury Hotel in Palermo
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Palermo Excelsior City staff and other travellers.
12 questions
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Questions? Get answers from Mercure Palermo Excelsior City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some of the rooms can be quite noisy from the nearby road.”
Kay987654321, 21 Apr 2017 | Read review
“Ask for a room overlooking the gardens at the back.”
X9311UIsarahb, 17 Feb 2017 | Read review
“Insist on room with a window, working A/C”
488MichaelG, 15 Oct 2016 | Read review
“We were on the first floor and were not disturbed by the traffic.”
keithc519, 24 Sep 2016 | Read review
“top floor was great and only 3 floors we stayed in rooms overlooking the front of the hotel not the main road, they were perfect for us”
GeorgeDickinson367, 8 Sep 2016 | Read review
5 of 5
TripAdvisor
US$ 138* /night
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Expedia.comUS$ 144
Hotels.comUS$ 144
HotelQuicklyUS$ 147
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Prices are for 1 room, 2 adults
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