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Mercure Palermo Excelsior City

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Traveller (358)
Room & Suite (328)
Dining (83)
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Overview
  • Excellent29%
  • Very good46%
  • Average17%
  • Poor5%
  • Terrible3%
Travellers talk about
“classy hotel”(5 reviews)
“tour group”(14 reviews)
“old world charm”(14 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,204)
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Traveller rating
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All reviewsclassy hoteltour groupold world charmfront desk staffvia dellaan upgradepublic areasthe main streetlarge roomold stylelovely roompastriesopera houseteatro massimocityskylightgucci
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1 - 5 of 485 reviews
Reviewed 4 days ago

I stayed at this hotel for 1 night with a tour group. The room was basic minimal accommodations. My room did have an in-room safe and the bed was ok, but no iron. The breakfast opens at 7am and you need to eat during their...More

Thank lcjt01
Reviewed 2 weeks ago via mobile

We stayed at the Palermo Excelsior City for three nights, located about 2 miles from the main railway station but easily reached by the very frequent 101 and 102 city buses. The building is in the grand style with some impressive features, including the beautiful...More

Thank Chris H
Reviewed 3 weeks ago

This is a typical European Mercure Hotel. You can always depend on cleanliness. Very nice breakfast and courteous staff. The hotel is located near a number of restaurants and is outside the hubbub of downtown. Bus service is nearby and so is Taxi stand.

Thank edholdren45
Reviewed 4 weeks ago

Very comfortable slightly upmarket hotel extremely well situated for exploring the city, just off the main drag: The Via Della Liberta. The room was very comfortable, although there was some kind of live music bash taking place on one night not a million miles away...More

Thank Peter H
Reviewed 15 April 2018

We had a corner (deluxe) room that turned out to be a mini suite, (large three piece, sofa two arm chairs and a coffee table) plenty of wardrobe space and a huge bathroom with a really deep tub! The room itself was spotless when we...More

Thank Funlovinfella
Response from Filippo M, Front Office Manager at Mercure Palermo Excelsior CityResponded 17 April 2018

Dear Guest, Thank you for sharing your accurate review full of details...also talking about a noisy city as Palermo. I am so glad that you spent a good time with us and I hope you will come back once again. Sincerely F.Marchese

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Meeting Rooms
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Business Centre with Internet Access
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 92 - US$ 205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Luxury Hotel in Palermo
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$ 92 - US$ 205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Luxury Hotel in Palermo
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (358)
Room & Suite (328)
Dining (83)
Pool & Beach (2)
Amenities (13)
Questions & Answers
Ask a question
shoeman
6 May 2018|
AnswerShow all 2 answers
Response from Funlovinfella | Reviewed this property |
My apologies, I can't answer that, we went by car.
0
Votes
laulau_carter
11 February 2018|
Answer
Response from Filippo M | Property representative |
Dear Guest thank you for choosing our hotel for your next stay in Palermo. The Official Shuttle Bus that works from Palermo Airport to Palermo CIty Center is operated by "PRESTIA e COMANDE" you will easy find outside the... More
1
Vote
Google Translation
mamasalisbury
9 April 2017|
Answer
Response from Filippo M | Property representative |
Dear Mamasalis thank you for your question. We confirm you that all rooms are equipped with Safe and Hairdryer Hoping to see you soon Filippo M.
0
Votes
Google Translation
Room Tips
"Ask for a room overlooking the park, on a high floor."
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"Room service starts at 7:30pm but you can order early at the bar."
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"Most of the rooms face other buildings on the narrow streets. 99% of television was in Italian with no..."
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"All rooms from what I saw are of a high standard"
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