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Grand Hotel Villa Igiea - MGallery by Sofitel

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#2 of 101 Hotels in Palermo
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Grand Hotel Villa Igiea - MGallery by Sofitel
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1,310 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hotel Villa Igiea - MGallery by Sofitel
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Showing 633: English reviews
Ringwood, New Jersey
Reviewed 14 July 2014

We stayed at the GHVI for 3 nights in early July 2014. The property is beautiful and overall well kept considering its age. The buffet breakfast was a delight, the setting wonderful and the service was excellent. Outside of breakfast, I found the service lacking for a hotel of this standing. We tried using the services of the Concierge one...

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Helpful?
1Thank Jean-Baptiste G
Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review

Dear Guest, First of all, thank you for taking your time to write your impressions about your last stay at The Grand Hotel Villa Igiea. We are very pleased to hear that you enjoyed the breakfast buffet we serve each morning in the restaurant's terrace Donna Franca Florio. On the other hand, we were sorry that our staff did not...

Lichfield, United Kingdom
Reviewed 10 July 2014

great views from hotel food and drinks at hotel very very very expensive 24 euros hamburger 10 euros a small beer 160 euros in restaurant for evening meal wow supermarket 2mins up road cheap drinks e restaurant 5 mins down road la rossa ok cheap and clean

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4Thank werz3031
Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review

Dear Guest, We received your comments and we thank for spending the time to write your impressions which are basic for us to be able to grow and as exhortation to do our best. We have taken note of both your positive and negative considerations. We hope to have the pleasure of welcoming you once again to our Hotel. Best...

San Carlos, California
Reviewed 10 July 2014

Just came from a wonderful hotel in Siracusa. Igiea is interesting but has limits on food choices, amenities and is located in a ghetto. Staff were not very accommodating and just seemed so dissimilar from the encounters in our last hotel. Very disappointed. We had higher expectations based upon the pricing differences. I'm currently at the hotel

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Helpful?
1Thank Steve S
Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review

Dear Guest, First of all, thank you for taking the time to write a review of our Hotel. We are very sorry you thought our hotel has limit on food choices and amenities. We are always at total disposal for any needs or request you may have because our wish is to have our guests fully satisfied of their experience...

Reviewed 4 July 2014

Our stay at Villa Igiea was wonderful. We had a beautiful garden, ocean view room. The room was very clean and the service was excellent. The staff was very professional and accommodating . The pool was beautiful and so peaceful. The pool staff could not have been nicer or more attentive. The breakfast buffet had an enormous selection including delicious...

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Helpful?
Thank Ally D
Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review

Dear Guest, Thank you very much for spending the time to write your review on Tripadvisor. We are delighted to hear that your recent stay with us was wonderful. Moreover, nothing give us more pleasure than know that our guests have been satisfied with their experience with us and we would like thank you very much for your generous comments...

Bethesda, Maryland
Reviewed 3 July 2014

This hotel was a real haven from the hustle and bustle of the city. The setting is stunning. Our room was not great at first, small, and dark and old but we asked to get upgraded but they didn't have room until the last night. We had paid for an extra night but had to leave early so they didn't...

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1Thank 123RoyaF
Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review

Dear Guest, First of all thank you for writing your review on Tripadvisor. We are very happy to hear that you had a pleasant stay at our hotel and that you especially enjoyed our setting. As you pointed out in your review, one of the characteristics of our hotel is to be located by the sea, away from the hustle...

Letchworth, United Kingdom
Reviewed 30 June 2014

Our room was huge, clean but rather dark. The location is a bit too far out of the city centre and the shuttle bus stopped about 8pm which meant the only way to get more choice on restaurants meant an expensive taxi ride. The restaurant at the Hotel was very expensive. We did however find two charming trattorias - La...

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2Thank R064
Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review

Dear Guest, We received your review and we would like give you our thank you for the time you spent to write your review . Moreover, we thank you for the preference given choosing The Grand Hotel Villa Igiea for your recent stay. We are very pleased to hear to have left a good memory of your experience with us...

Nottingham
Reviewed 30 June 2014

5 Stars is 2 too many for this hotel. Having booked a deleux plus room from a misleading web site we were shown to a filthy room in particular the carpet. Allocated a new room better but not great we found cigarette buttts in the planter, which we eventually removed ourselves, there was water dripping from the ceiling in the...

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1Thank GWright1952
Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review

Dear Guest, We read your review this morning and we are really sorry about the bad feeling that you had during your stay at The Grand Hotel Villa Igiea. First of all we would like to offer my deepest apologies for the many problems which you have suffered.We beg to extend our apologies to your wife for the inconveniences happened...

Naples, Florida
Reviewed 28 June 2014

Beautiful grounds, professional staff, very nice Hilton. A must see very interesting history. A vintage hotel built in the 1920's with a rich history..good food good service.. Outstanding View! Loved It!

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Thank mpnease62
Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review

Dear Guest, We read your review and we are really glad to know that your stay with us was a pleasant one. We are very pleased to know that you appreciated the history of our property. The Grand Hotel Villa Igiea, designed in 1908 by architect Ernesto Basile, one of the greatest exponents of Liberty, still keeps intact its original...

Salisbury, United Kingdom
Reviewed 28 June 2014

In short, this is a good hotel, which is a little faded, but luxury nonetheless, we had a good 7 day break here. Upsides: the location by the sea, grand views, the staff's service levels (especially if you try to speak a little Italian), great choices at breakfast which is served until 11.00, mini bar in the room, large bedrooms,...

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1Thank WiltshireDruid
Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review

Dear Guest, On behalf of all the hotel staff we would like to thank you for choosing The Grand Hotel Villa Igiea for your recent stay and for taking the time to share your experience. It was a pleasure to have had you here with us. Thank you for your positive comments on the hotel's location, the staff's service levels...

Luxor
Reviewed 26 June 2014

Excellent hotel, beautifully situated, very friendly personnel, excellent breakfast, nice, stilish interiors. Rather far from inner city, but there is a shuttle bus. The smaller (cheaper) rooms have no view.

Review collected in partnership with this hotel
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Thank Anthonya V
Carola_Caruso, Responsabile relazioni con la clientela at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review

Dear Guest, We thank you very much for taking the time to write your review . Nothing give us more pleasure of hear than you were satisfied with your stay with us. When we receive such positive feedback for us it is a confirmation that we are succeeded in our aim which is to offer our guests with a unique...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cuvee du Jour
Cuvee du Jour
Cuisines: Italian, Mediterranean, European
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
A 5-STAR PALACE ON THE BEAUTIFUL COAST IN PALERMO The Grand Hotel Villa Igiea brings you a 5 star hotel experience in a sumptuous villa right on the Palermo coast, the historical capital of sun-soaked Sicily. The villa, restored by renowned Art Nouveau architect Ernesto Basile at the end of the 19th century for the Florio family, still has its original frescoes, decoration and furniture. We have added state-of-the art facilities and gastronomic restaurants for a sublime stay in Sicily. ... more   less 

Additional Information about Grand Hotel Villa Igiea - MGallery by Sofitel

Address: Salita Belmonte 43, 90142, Palermo, Sicily, Italy (Formerly Grand Hotel Villa Igiea)
Region: Italy > Sicily > Province of Palermo > Palermo
Price Range: ₹ 8,379 - ₹ 23,328 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Villa Igiea - MGallery by Sofitel 5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hilton Hotel Palermo
Hilton Palermo
Palermo Hilton
Villa Igiea
Grand Hotel Villa Igiea - MGallery By Sofitel Palermo, Sicily
Hotel Style:
#1 Luxury Hotel in Palermo
#5 Business Hotel in Palermo
#9 Family Hotel in Palermo
#17 Romantic Hotel in Palermo
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Villa Igiea - MGallery by Sofitel staff and other travellers.
10 questions
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Camarillo, California
Manchester, United Kingdom
6 months ago
Hemel Hempstead, United Kingdom
over a year ago

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Questions? Get answers from Grand Hotel Villa Igiea - MGallery by Sofitel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room looking out on water”
 of 5 bubbles Harris14, 16 Feb 2017 | Read review
“I recommend a room overlooking the bay”
 of 5 bubbles Elsie2886, 9 Jan 2017 | Read review
“Book the sea side rooms”
 of 5 bubbles MoJupiter, 2 Jan 2017 | Read review
“Rooms looking over the sea side !”
  • View from our room!
 of 5 bubbles bortonoverseas, 9 Nov 2016 | Read review
“Anywhere in the hotel is good.”
 of 5 bubbles 984mablec, 7 Nov 2016 | Read review
5 of 5