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Grand Hotel et Des Palmes

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Grand Hotel et Des Palmes
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1,268 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hotel et Des Palmes
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Showing 458: English reviews
Reviewed 5 weeks ago

If you're going to get worked up over carpet stains and tears, you should probably stay away from Palermo. It's a gritty city from what I can tell. The Grand Hotel et Des Palmes is nevertheless perfectly nice. My room was large and comfortable. Perfectly clean. Good marble shower with a door. I'm not one for shower curtained bathtubs so...

Thank highlander04
Nuremberg, Germany
Reviewed 20 February 2017

Overall can recommend this Hotel.Real palace type Hotel with lot of charm.Friendly staff at Reception always helped with all our enquiries regarding Sightseeing .Excelent Food at the Restaurant a Little expensive but worth it.

Review collected in partnership with this hotel
Thank anildev p
Phoenix, Arizona
Reviewed 17 February 2017

It has been a year, and as we plan our next vacation I am fondly rememberig last year's adventures. In my original review of hotel des Palmes it was not discussed, but I am ready to divulge our experience wirh a ghostly posession in our room during the wee hours of the night. I awoke abruptly due to a hard...

1Thank Susan M
Llandeilo, United Kingdom
Reviewed 15 February 2017 via mobile

A very good area to base yourself to see major sights within Palermo. As we stayed off season the rate was extremely favourable. Elegant, comfortable but slightly faded room. Corridors are rather long! Glamorous breakfast room with 30s music. Fair choice but absolutely awful coffee. So disappointing for a hotel in Italy. Rather dried up cooked food. Staff are very...

Thank Jd0ts
Helsinki, Finland
Reviewed 12 February 2017

The staff was very kind and service-minded both at the reception and in the breakfast room. Breakfast room was very fine and big. Our room (227) should be renovated as soon as possible. Both in bathroom and in bedroom various damages caused by the humidity/water could be seen. The wall to wall carpet was very dirty. When we asked they...

Thank Sirkka P
Reviewed 20 January 2017

Cleaning staff WILL STEAL YOUR VALUABLES. I would NEVER stay here again. My wife and I were on our honeymoon through Sicily and this hotel ruined our trip when we came back to our room one evening to find my wife's bag had been gone through and around $16k worth of jewelry was stolen. We should have put it in...

2Thank Michael G
Berlin, Germany
Reviewed 17 January 2017 via mobile

I am all for old world charme but filth and carelessness isn't part of it. The first room we were presented with reeked of smoke and from furniture to carpeting everything was either broken, dirty or stained. We asked for another room and had the same experience except for the stench. This house is a depression in form of a...

Thank Noa C
London, United Kingdom
Reviewed 5 January 2017

We loved this hotel for its elegant charm and old-fashioned sense of style. But more to the point we were impressed by the service and courtesy of the staff. Our bedroom and bathroom were impeccable and fresh linen provided every day. Some critics had whinged about stains on some carpets...well hardly a big problem!! Location is brilliant. I can honestly...

Review collected in partnership with this hotel
1Thank russell898
Reviewed 3 January 2017

"I was recently in this hotel and I really felt very good. I arrived with certain prejudices due to some negative opinions read prior to my going, but being there, I really enjoyed a very pleasant stay: Staff quite friendly and professional, breakfast very nice, breakfast room mirror is fantastic! ! And my modest but beautiful room looked like a...

1Thank Puchymusic
Bologna, Italy
Reviewed 16 December 2016 via mobile

Perfect located in the historic center the hotel offers everything you need while visiting Palermo. The rooms are big and furnished with original art Deco, also the breakfast room and bar. You can leave the car in front of the hotel, they will park it for you (extra cost), breakfast is typical Italian and good quality. Nice and helpful staff...

Thank myfoodiemap

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  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
LOCATED IN THE HISTORICAL CENTRE OF PALERMO, SICILYFounded in 1874 and renovated in 1907 by one of the great masters of the Art Nouveau Style, Ernesto Basile, the exquisite Grand Hotel Et Des Palmes hotel exudes historical charm. Grand decor of marble floors and antiques combine nicely with very latest technology to make your stay a memorable one. The recently restored restaurant, bar and banquet room can host all your personal and professional events in great style turning them into unforgettable moments. ... more   less 

Additional Information about Grand Hotel et Des Palmes

Address: Via Roma 398, 90139, Palermo, Sicily, Italy
Region: Italy > Sicily > Province of Palermo > Palermo
Price Range: ₹ 5,861 - ₹ 13,698 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel et Des Palmes 4*
Number of rooms: 177
Reservation Options:
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Also Known As:
Grand Hotel Palermo
Grand Hotel Et Des Palmes Palermo, Sicily
Hotel Style:
#16 Family Hotel in Palermo
#17 Luxury Hotel in Palermo
#21 Romantic Hotel in Palermo
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel et Des Palmes staff and other travellers.
18 questions
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Questions? Get answers from Grand Hotel et Des Palmes staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room with an external view would be preferable: we had an internal view which was not prefered”
 of 5 bubbles johndT6327NR, 21 Mar 2017 | Read review
“If you want to be quiet and don't mind the lack of wi-fi ask for a room at the back.”
 of 5 bubbles runsinthefamily, 17 Mar 2017 | Read review
“The furnishings need to be replaced.”
 of 5 bubbles E9326XPjohnc, 22 Feb 2017 | Read review
“Stay away from rooms fronting onto via Roma - lots of late-night traffic.”
 of 5 bubbles Teachrman, 21 Feb 2017 | Read review
“Send off your laundry in the morning and it will be returned beautifully laundered in the evening.”
 of 5 bubbles russell898, 5 Jan 2017 | Read review
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