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Grand Hotel et Des Palmes

Traveller (825)
Room & Suite (350)
Dining (141)

About

Location
Cleanliness
Service
Value
LOCATED IN THE HISTORICAL CENTRE OF PALERMO, SICILY. Founded in 1874 and renovated in 1907 by one of the great masters of the Art Nouveau Style, Ernesto Basile, the exquisite Grand Hotel Et Des Palmes hotel exudes historical charm. Grand decor of marble floors and antiques combine nicely with very latest technology to make your stay a memorable one. The recently restored restaurant, bar and banquet room can host all your personal and professional events in great style turning them into unforgettable moments.
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Property amenities
Restaurant
Room service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Wheelchair Access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Historic Hotel
Classic
HOTEL CLASS

Location

Full view
97Great for walkers
Grade: 97 out of 100
262Restaurantswithin 0.5 km
54Attractionswithin 0.5 km
1,732Reviews
1,149Photos
24Q+A
100Room tips
Traveller rating
  • 498
  • 685
  • 327
  • 141
  • 81
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Popular mentions
a lovely historical hotel maybe needing a little TLC. Grand dining room made breakfast a treat. The Concierge was very helpful in getting us round Palermo sights restaurants etc. Rooms very comfortable and relatively quiet considering the bustle of Palermo which can be like New
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Response from gsapienza, Direttore generale at Grand Hotel et Des Palmes
Responded 1 week ago
Dear sir thank you for your email. The hotel is closed for works of refurbishment . I hope to see you again in 2020 Kind regards Giovanni Sapienza General manager
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The worst hotel I have stayed It should be closed and go under full renovation Sad, dirty, falling apart....terrible bed, bad shower, dirty carpet, bad breakfast leaking ceilings all over the place I would not walk bare foot in the bed room
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Review collected in partnership with this hotel
Response from gsapienza, Direttore generale at Grand Hotel et Des Palmes
Responded 28 Jan 2019
Dear Mr Paolo we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us to be able to grow and as exhortation to do our best. Moreover, we thank you for having chosen our hotel for your recent stay in Palermo. We are very sorry to know we haven’t satisfied your expectations. In addition, we thank you for your criticisms and we would like to let you know that we are working to set them right as soon as possible. As you wish the hotel will be closed for 2 years. Best Regards Giovanni Sapienza General Manager
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We thoroughly enjoyed spending three nights at this beautiful hotel. Our room had been updated and was large and comfortable. The breakfast was included and very nice. The location is ideal for exploring the historic center of Palermo.
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Review collected in partnership with this hotel
Response from gsapienza, Direttore generale at Grand Hotel et Des Palmes
Responded 28 Jan 2019
Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us, both to be able to grow and as exhortation to do our best and celebrate our successes. Moreover, we thank you for having chosen our hotel for your recent stay in Palermo. We are very happy to have satisfied your expectations and to have left a good memory of your experience with us. In addition, we thank you for your criticisms and we would like to let you know that we are working to set them right as soon as possible. We look forward to welcoming you to our hotel once more and to keep deserving your preference. Best Regards Giovanni Sapienza General Manager
Read more
This hotel is absolutely amazing. Very historic and has so much charm. It is very old and can use some updating. The restaurant was unfortunately closed which we did not know until we got there but they did have a wonderful breakfast. The staff was very accommodating and
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Review collected in partnership with this hotel
Response from gsapienza, Direttore generale at Grand Hotel et Des Palmes
Responded 28 Jan 2019
Dear Mrs Justine we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us, both to be able to grow and as exhortation to do our best and celebrate our successes. Moreover, we thank you for having chosen our hotel for your recent stay in Palermo. We are very happy to have satisfied your expectations and to have left a good memory of your experience with us. We look forward to welcoming you to our hotel once more and to keep deserving your preference. Best Regards Giovanni Sapienza General Manager
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We chose this hotel because family had stayed and described an experience that we couldn’t resist trying ourselves. This grand old hotel is obviously past its heyday and the decor is tired in parts, but it is still a comfortable and interesting place to stay. Perfect location.
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Review collected in partnership with this hotel
Response from gsapienza, Direttore generale at Grand Hotel et Des Palmes
Responded 4 Jan 2019
Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us, both to be able to grow and as exhortation to do our best and celebrate our successes. Moreover, we thank you for having chosen our hotel for your recent stay in Palermo. We are very happy to have satisfied your expectations and to have left a good memory of your experience with us. In addition, we thank you for your criticisms and we would like to let you know that we are working to set them right as soon as possible. We look forward to welcoming you to our hotel once more and to keep deserving your preference. Best Regards Giovanni Sapienza General Manager
Read more
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorGrand Hotel et Des Palmes
The Twin Superior Room at the Grand Hotel et Des Palmes
Professional photo exclusively commissioned by TripAdvisorGrand Hotel et Des Palmes
The Twin Superior Room at the Grand Hotel et Des Palmes
Professional photo exclusively commissioned by TripAdvisorGrand Hotel et Des Palmes
The Suite at the Grand Hotel et Des Palmes
Professional photo exclusively commissioned by TripAdvisorGrand Hotel et Des Palmes
The Double Deluxe Room at the Grand Hotel et Des Palmes
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12345670
Sorry, I am not able to your question.
0 votes
We are renting a car which we will collect at the airport Is there any parking at the hotel ? Thank you
We did not have a car, a family member dropped us off, so we didn't notice if they had parking. I would suggest you reach out to them. They are extremely helpful. When our cousin was driving us into Palermo, it was worse than driving in NYC, so please use caution. Have a great trip!
1 vote
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If we were to take public transport from the airport to the hotel, what bus would we get?
There is a very good airport bus service (€12 return)every half hour and stops close to the hotel (10 minute walk or a few minutes by taxi
0 votes
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We had a car, however there is the local bus that stops a short walk from hotel. A cab will cost $ 50 euros.
0 votes
Go to the taxi rank. Fixed fee of 50 euros. Don't fly Alitalia!
2 votes
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12345
"rear of building for a quieter night"
"No tip just DONT GO "
"Rooms are in diffferent degree of disrepair. Speak up if you are not happy about the one assigned to you. You can customize your breakfast."
"Classic room"
"Check for cleanliness"
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12345620
PRICE RANGE
US$ 123 - US$ 950 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel palermo
LOCATION
ItalySicilyProvince of PalermoPalermo
NUMBER OF ROOMS
98
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