We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hotel et Des Palmes

{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 12 partner sites to see rooms from US$ 102.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Palermo hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "a544cb4f068c4bf09c4282d86ecb0088", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":196479,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[63289444],"additionalContentIds":[],"pollCount":0,"checkin":{"day":23,"month":12,"year":2018},"checkout":{"day":24,"month":12,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":102,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"a544cb4f068c4bf09c4282d86ecb0088","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":125,"lowestMetaPrice":102,"additionalPartner":false,"highestMetaPriceDisplay":125,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":125,"lowestMetaPrice":102,"highestMetaPriceDisplay":125,"hotelName":"Grand Hotel et Des Palmes","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImE1NDRjYjRmMDY4YzRiZjA5YzQyODJkODZlY2IwMDg4IiwiQUlLIjoiZmEzNTAxZDg5ZDZiNDE1ZWE5NTI4NDA2YTA2Mjk1NWIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "23/12/2018", "checkOut": "24/12/2018", "lowestPrice": "US$ 102", "hasDates": true, "hacComplete": true, "contentIdMappings": {"63289444":"IB_WebHotelier_1FukzQh"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
About
Location
Cleanliness
Service
Value
LOCATED IN THE HISTORICAL CENTRE OF PALERMO, SICILY. Founded in 1874 and renovated in 1907 by one of the great masters of the Art Nouveau Style, Ernesto Basile, the exquisite Grand Hotel Et Des Palmes hotel exudes historical charm. Grand decor of marble floors and antiques combine nicely with very latest technology to make your stay a memorable one. The recently restored restaurant, bar and banquet room can host all your personal and professional events in great style turning them into unforgettable moments.
Read more
Property amenities
Channel 1
Restaurant
Room Service
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Bar/Lounge
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Show more
Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Minibar
Good to know
HOTEL STYLE
Historic Hotel
Classic
HOTEL CLASS
Reviews & more
1,712Reviews
1,148Photos
24Q+A
100Room tips
Traveller rating
  • 494
  • 675
  • 326
  • 138
  • 79
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Show reviews that mention
Bad service, old rooms and horrible view. I didn’t like the stay at this hotel. The people at the reception where arrogant, the rooms felt like they need to see a renovation. The windows nearly fell apart. I didn’t liked the stay
Read more
Review collected in partnership with this hotel
Surly and unhelpful young concierge. Older guys were much more helpful. Clearly fading facility. Don’t try to try to park with them on Sunday. Attacked by bed bugs our one night there. We stayed in another place earlier in our trip and wished we returned there. Though Des Palmes
Read more
Review collected in partnership with this hotel
Response from gsapienza, Direttore generale at Grand Hotel et Des Palmes
Responded 4 weeks ago
Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us to be able to grow and as exhortation to do our best. Moreover, we thank you for having chosen our hotel for your recent stay in Palermo. We are very sorry to know we haven’t satisfied your expectations. In addition, we thank you for your criticisms and we would like to let you know that we are working to set them right as soon as possible. We apologize for the behavior of the young concierge. We are investigating. We look forward to welcoming you to our hotel once more and to keep deserving your preference. Giovanni Sapienza
Read more
We loved staying in this historic property. Yes, she is showing some age, but patina is the beauty of experience. Perfectly placed, warm, kind staff, very nice breakfast,. Wonderful time, we will be will be back.
Read more
Review collected in partnership with this hotel
Response from gsapienza, Direttore generale at Grand Hotel et Des Palmes
Responded 6 Nov 2018
Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us, both to be able to grow and as exhortation to do our best and celebrate our successes. Moreover, we thank you for having chosen our hotel for your recent stay in Palermo. We are very happy to have satisfied your expectations and to have left a good memory of your experience with us. In addition, we thank you for your criticisms and we would like to let you know that we are working to set them right as soon as possible. We look forward to welcoming you to our hotel once more and to keep deserving your preference. Best Regards Giovanni Sapienza General Manager
Read more
Ok, first, you need to know something before starting this review. We are talking about an hotel funded in the late 1800. Yes, It’s a classic. Big rooms, high ceilings,a roomy bathroom. But unlike others hotels, this has been adapted trough time, It’s well kept. The staff is nice
Read more
Response from gsapienza, Direttore generale at Grand Hotel et Des Palmes
Responded 7 Nov 2018
Dear Mr Alvaro, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us, both to be able to grow and as exhortation to do our best. Thank you for having chosen our hotel for your recent stay in Palermo. We are very happy to have satisfied your expectations and to have left a good memory of your experience with us. I will share your comments with all myteam We look forward to welcoming you to our hotel once more and to keep deserving your preference. Best Regards Giovanni Sapienza General Manager
Read more
Upon our arrival we we kindly greeted, given our rooms and to our surprise a nice bottle of wine with a welcome letter was waiting for us along with plush bath robes and nice slippers. The room had a wonderful view with 2 balconies. One facing the mountains, the other facing th
Read more
Response from gsapienza, Direttore generale at Grand Hotel et Des Palmes
Responded 8 Nov 2018
Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us, both to be able to grow and as exhortation to do our best and celebrate our successes. Moreover, we thank you for having chosen our hotel for your recent stay in Palermo. We are very happy to have satisfied your expectations and to have left a good memory of your experience with us. We look forward to welcoming you to our hotel once more and to keep deserving your preference. Best Regards Giovanni Sapienza General Manager
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Photo provided by managementGrand Hotel et Des Palmes
Guest Room
Photo provided by managementGrand Hotel et Des Palmes
Guest Room
Photo provided by managementGrand Hotel et Des Palmes
Guest Room
Photo provided by managementGrand Hotel et Des Palmes
Guest Room
Professional photo exclusively commissioned by TripAdvisorGrand Hotel et Des Palmes
The Twin Superior Room at the Grand Hotel et Des Palmes
Previous
What is the name of the amazing coffee shop around the corner from the Grand Hotel et Des Palmes as we are staying for four nites in October of this year.
Sorry, I am not able to your question.
0 votes
We are renting a car which we will collect at the airport Is there any parking at the hotel ? Thank you
We did not have a car, a family member dropped us off, so we didn't notice if they had parking. I would suggest you reach out to them. They are extremely helpful. When our cousin was driving us into Palermo, it was worse than driving in NYC, so please use caution. Have a great trip!
1 vote
Show all answers
If we were to take public transport from the airport to the hotel, what bus would we get?
There is a very good airport bus service (€12 return)every half hour and stops close to the hotel (10 minute walk or a few minutes by taxi
0 votes
Show all answers
Hi What is the best way to get to the hotel from the airport and how far is the near train or bus station? Thanks
We had a car, however there is the local bus that stops a short walk from hotel. A cab will cost $ 50 euros.
0 votes
Our flight will land at 21:10 on a Sunday, what is the best way to reach the hotel?
Go to the taxi rank. Fixed fee of 50 euros. Don't fly Alitalia!
2 votes
Show all answers
Previous
"Rooms are in diffferent degree of disrepair. Speak up if you are not happy about the one assigned to you. You can customize your breakfast."
"Classic room"
"Check for cleanliness"
"Choose a good room in the rear of the hotel to avoid the noise of the trolley."
"I think it's worth upgrading to a deluxe room. You get LOADS more space."
Previous
PRICE RANGE
US$ 91 - US$ 187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel palermo
LOCATION
ItalySicilyProvince of PalermoPalermo
NUMBER OF ROOMS
98
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing