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Hotel Palazzo Sitano

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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
The Hotel Palazzo Sitano is located in a fully renovated “palazzo” from the 18th century.The former convent skillfully combines traditional architecture with modern interior design in a light, airy, friendly way.The hotel’s common areas include a gorgeous arcade hall where breakfast is served, a modern bar with comfy lounge furniture, a cushy library with business stations and a small wellness area.Its 86 rooms and suites with modern amenities and comfortable beds feature mainly clear, sleek lines mixed with small playful details.The hotel is located in the heart of Palermo’s old town near the historical harbor, it is fully air conditioned and it offers a conference room equipped with modern technology.
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Property amenities
Business Centre with Internet Access
Room Service
Free High Speed Internet (WiFi)
Wheelchair Access
Restaurant
Bar/Lounge
Breakfast included
Public Wifi
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Minibar
Good to know
HOTEL STYLE
Mid-range
Historic Hotel
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
765Restaurantswithin 0.5 km
293Attractionswithin 0.5 km
Reviews & more
1,381Reviews
872Photos
10Q+A
92Room tips
Traveller rating
  • 435
  • 509
  • 238
  • 108
  • 91
Time of year
Traveller type
Language
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  • English
Show reviews that mention
We were initially quite happy with the Hotel and to be honest the rooms are quite nice, tte common areas are smart and clean. The bedrooms are kind of comfortable and good air conditioning. Our major problem was being treated like second class citizens by the staff. Completely ig
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Response from buonaclaire, Direttore at Hotel Palazzo Sitano
Responded 24 Oct 2018
Dear Mr. Rob, first of all we would like to thank you for choosing to stay at the Hotel Palazzo Sitano in Palermo. We thank you for your rewiev, and we do apologize if some behaviour of our staff could be offended you in some way. We are used to work with people coming from all of the world, and we treat and welcome everybody at the same way, with respect first. we hope to have you as guest soon to show you that it was probably a very croweded breakfast day. . . Thank You Best regards
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Old and dirty rooms. Very noisy and uncomfortable. The noise comes from the neon of the ceiling, from the old A/C and of course from the street. If you close the doors the room turns very hot, if you put the AC on you get only noise without any change of temperature, if you open
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Response from buonaclaire, Direttore at Hotel Palazzo Sitano
Responded 11 Oct 2018
Dear Guest, First of all we would like to thank you for staying at our Hotel Palazzo Sitano in Palermo until the day of the departure, since after two days you asked us to get a free cancellation in order to leave (without any reason). Then, we have been checked the cleaning of your room daily, also by the general Manager since you stayed in our of the Best room Suite facing to the magnificent Vittorio Emanuele Street,with original frescoes, maybe this is what makes it "old"...We are sorry for the noisy came from the street, but the hotel is located in the beautiful city. We gave you a free late check out since you celebrated the birthday. Hopefully to have as guest soon. Best Regards
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Service not that friendly.. our welcome at lunch time was just a sentence, when we came in. "Check in is at 14.00 oclock, please your luggage over there and come back later". My question "Can we at least do the paperwork right now" was simply denied with "No, at 14.00 o clock". T
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Response from buonaclaire, Direttore at Hotel Palazzo Sitano
Responded 29 Aug 2018
Dear Guest, we're sorry to read your review, the check in usually is at 14.00, if the rooms are available are delivered even before, since the hotel was full, it becomes more complicated, and we do not even take the documents if we do not check in for a question of privacy and protection of the customer, as regards the color of the water, it was caused by a series of problems following the bad weather that have fallen on our city, promptly resolved, To whom concerns the reputation diminished on trip advisor, thanks to a work of restructuring the new management and a continuous and two-time work of the staff has grown a lot on the positive side, but everyone still has their own opinion. We hope to have you back as our guest soon, maybe the next experience will be positive. Yours sincerely
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We stayed here in May 2017. They have nice rooms, but avoid getting a room on the main street. We opened the window the first night and never again. It was so noisy we couldn't sleep. The breakfast was great. I would come back again, but I would avoid a room giving on the main st
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Response from buonaclaire, Direttore at Hotel Palazzo Sitano
Responded 28 Aug 2018
Dear, Thank you so much for this wonderful review that gratifies the effort that all the staff makes daily to make your stay comfortable, we are sorry for the inconvenience of street noise Come back to see us soon Thank you Best Regards
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A cordial welcome, an ongoing offer to assist us in a variety of ways, English spoken, a clean and attractive room, a delicious breakfast.... all provided by the folks at this lovely hotel.
It is on Via Vittorio Emanuele, THE byway to be situated upon in Palermo! So very much to
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Response from buonaclaire, Direttore at Hotel Palazzo Sitano
Responded 27 Aug 2018
Dear, Thank you for choosing our structure, thank you very much for your very positive review, my staff and I thank you. we hope to get back to you soon as our guest Thank you again Best regards
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Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorHotel Palazzo Sitano
The Senior Suite at the Hotel Palazzo Sitano
Professional photo exclusively commissioned by TripAdvisorHotel Palazzo Sitano
The Bright Comfort Standard Room at the Hotel Palazzo Sitano
Professional photo exclusively commissioned by TripAdvisorHotel Palazzo Sitano
The Superior Room at the Hotel Palazzo Sitano
Professional photo exclusively commissioned by TripAdvisorHotel Palazzo Sitano
The Junior Suite at the Hotel Palazzo Sitano
Professional photo exclusively commissioned by TripAdvisorHotel Palazzo Sitano
The Comfort Standard Room at the Hotel Palazzo Sitano
Previous
do you have hairdryers in the rooms?
Yes
0 votes
Do you have hairdryers in the bedrooms?
Is there parking available at the hotel
How is the beach, and does it have a lot of sea weed?
is there a car park?
Previous
12
"Our room faced a quiet street. I'd go with that. But windows seemed insulated. Low noise hotel."
"Rooms on the front of the hotel offer the best outlook, but can be somewhat noisy on weekend evenings."
"ask for a high room and a quiet area, some rooms are right above outdoor dining."
"Ask for rooms away from the front of the hotel due to traffic noise."
"This hotel is in a buit up street area - plenty of shops/restaurants . It best feature is its comfort and centrality"
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PRICE RANGE
US$ 75 - US$ 388 (Based on Average Rates for a Standard Room)
LOCATION
ItalySicilyProvince of PalermoPalermo
NUMBER OF ROOMS
86
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