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UNA Hotel Palace

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1,512 Reviews from our TripAdvisor Community

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Showing 660: English reviews
Saint Julian's, Malta
Reviewed 4 days ago NEWvia mobile

Friendly, good service, classy hotel. Lovely roof terrace, just right at the center. Only negative point is small room size. A very good place to stay at the center surrounded by all the ammenities and history.

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Helpful?
Thank dgjdecorador
Beek, The Netherlands
Reviewed 1 week ago NEW

Una hotel is aan nice hotel which is situated in the hart of Catania on the main (shopping) street. The personnel is very helpful and pleasant. The primary rooms you can book are very small. And the airconditioning in the courtyard don'r allows you to keep the window open. The Breakfast is comprehensive. The restaurant on the roof has a...

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Helpful?
Thank Jan W
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Sir, we would like to thank you for writing your comment on TripAdvisor and sharing with the other travellers your stay in our UNA hotel in Catania. All our guests can experience by us a pleasant and tasty experience, thanks to our staff attentions and cares, our city centre location and enjoying exclusive ambiances, such as our Etnea Roof,...

Berlin
Reviewed 1 week ago

I enjoyed very much the great location of the UNA right on the main shopping street of Catania. My recommendation: The Bellini Gardens are one block away, very nice and well-kept park with great exotic trees and flowers. The breakfast buffet satisfied all wishes. The fitness room on the rooftop was well-equipped, light and clean. Nice and comfortable room, but...

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Helpful?
Thank YuppyBerlin
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Sir, we really appreciate your positive review about our "made in Italy" hotel that you enjoyed for its central location in the historical core of Catania and our quality services and facilities provided. We look forward to your future stays with us and we also propose you to try out our Etnea Roof Breakfast, with delicious and typical Sicilian...

Stockholm, Sweden
Reviewed 2 weeks ago

We spent a long weekend at UNA, which is perfectly located in the middle of Catania. The hotel is very nice, but what struck us the most was the outstanding friendliness of the staff, all the way from the reception to the brekfast hostess. Brining a car is no problem: just stop outside on Via Etnea and a valet will...

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Helpful?
Thank Bo W
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Sir, thank you so much for your recommendation and positive review about our UNA hotel, that you liked both for its central location in the core of the historical and shopping city centre of Catania and our staff, taking always care of guests needs, in order to make your stay here more than pleasant, a "smack" as you wrote,...

Reviewed 2 weeks ago

We had requested a higher room with a view and on checking in were advised we had been upgraded in line with our request. The room was wonderful and we could see Mt Etna from the balcony. The roof top Bar and Restaurant were also excellent and a great place to sit and watch the sun set on Mt Etna....

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Helpful?
Thank Dianne and Chri... W
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Sir and Madame, thank you for writing such a nice review on TripAdvisor and sharing your wonderful experience with the other travellers. We read with pleasure that we were successful in living up your expectations and that you really appreciated the high quality of UNA services. You have shared all the good reasons to come here and enjoy an...

london
Reviewed 2 weeks ago

I travel to Catania o work quite a lot. I like Una ease it delivers on many levels. Walls are thin, so noise from next room is to be expected. Rooms are well endowed. Breakfast is generous and good. My only pet hate is the checking in process. It's an upgrade sales pitch. Annoying. Almost as annoying as trying to...

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Helpful?
Thank claudecamilleri
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Sir, thank you very much for reviewing your stay with us at UNA Hotel Palace and providing us your feedback which allows us to monitor the quality of our services, in oder to get closer and closer to our guests' excepectations. It is so pleasant to read that you felt at your ease and very confortable during your stay...

Reviewed 3 weeks ago via mobile

City center, along main shopping street. Walking to various restaurants. We were upgraded to a suite room wherein our bedroom was accessible by stairs. Comfy beds and pillow. Boutique modern hotel. Enjoyed our stay. Will recommend to anyone.

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Helpful?
Thank Isabel L
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Madame, firstly we want to thank you for posting a so nice review about and sharing your UNA experience with the other travellers. It is really nice to read that we managed to provide you an enjoyable and confortable stay, because we love the Italian Excellence and we do our best to let our guests to experience it in...

Los Angeles, California
Reviewed 3 weeks ago

Stayed the first night in Sicily on an 8-day tour. Hotel very relaxing after a long flight from the USA. Room and bathroom very clean, and the bathroom was well-supplied with fairly high quality items. Had a welcome dinner for those on the tour and enjoyed the food and the drinks. Staff friendly and helpful.

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Thank Dionges1
UNAHotelPalace, Responsabile reception at UNA Hotel Palace, responded to this review

Dear Guest, thank you so much for such a positive review of our Italian design hotel and for appreciating both our quality, as well as our room comfort and amenities and our team at your disposal for any additional info or requests so that you can appreciated our service as you did during the welcome dinner you experienced. Our success...

Thousand Oaks, California
Reviewed 3 weeks ago

This hotel was perfect for us. Great location, walking distance to all the sites we wanted to see. The staff was very helpful & friendly. Our room was beautiful & very comfortable. We had a small balcony facing the main street. We were a little concerned about noise but it was extremely quiet. Bed was comfortable, bathroom was very clean...

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Helpful?
Thank Sheila V
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Madame, thank you so much for such a positive review of our Italian design hotel and for appreciating both our hotel location in the core of the historical and shopping centre of the city, as well as our room comfort and amenities and our team at your disposal for any additional info or requests so that you can appreciated...

Annapolis, Maryland, United States
Reviewed 4 weeks ago via mobile

We actually moved to UNA from a b&b that just didn't measure up. UNA kept our bags and upgraded our room. Large, beautiful, comfortable room, very clean and everything appeared as either brand new or recently renovated. Great bed, luxe sheets and towels. Rooms overlooking the Main Street are best and they have soundproofing so noise is not a problem....

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Helpful?
Thank Valerie T
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Madame, it is our greatest pleasure to read here on TripAdvisor that you shared with the worldwide travellers your desire to stay longer in our Italian design and centrally located UNA Hotel in Catania as we were successful in providing you a lovely experience thanks to our cares of details and high quality services, so that, every guest in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
A prestigious building dating back to the early 1900s, in the artistic and commercial heart of Catania, was already an historical luxury hotel. The restoration project has been carried out in the view of maintaining the Sicilian style and traditional cultural heritage. The hotel provides 94 rooms and 9 meeting rooms, fitness centre, Turkish bath, indoor parking, elegant banquet room, roof garden, panoramic terrace with restaurant and American bar. SERVICES: SKY FREE in all the rooms.Internet connection with Wireless system.Pillow Wow:a pillow for every need. All our pillows are made with natural, anti-allergic fibres,Neckroll Pillow, soft and relaxing, filled with wheat chaff Kapok pillow with a soft and elastic covering to fit perfectly around the neck of each guestFirm latex pillow for those who suffer from neck acheGoose-down pillow – extremely soft and naturalFree use of fitness roomTurkish bathLaundry and ironing serviceCovered pay car park6 large rooms equipped for guests with impaired mobility Voltage 220 V UNA RESTAURANTThe UNA Hotel Palace has two large restaurants serving Sicilian specialities and fresh fish as well as a wide selection of wines from our cellars to enjoy with your meal.The UNA Restaurant is situated on the first floor and, in keeping with the tradition of old city buildings, looks out onto an internal courtyard of lava stone. The ample size of the dining room, together with its minimalist décor, makes it the ideal for business lunches and private parties. It seats up to 120.The Roof Garden, an “à la carte” restaurant, is on the 7th floor. From here you can enjoy a unique and spectacular view of the roofs of the city as well as the outline of Mount Etna to the north and a glimpse of the sea to the south. It seats up to 30.A special menu is available with a selection of the chef’s specialities.Open every dayBreakfast: from 7.00 a.m. to 10.00 a.m.Lunch: from 12.30 a.m. to 2.30 a.m.Dinner: from 8.00 p.m. to 10.30 p.m.UNA CAFÉThe UNA Palace Hotel has two delightful bars.The UNA Café next to the hall, is perfect for a coffee break or as a meeting point, especially in the colourful Mediterranean style Privè .The Roof Garden with a unique view of Mount Etna and the city rooftops.ROOF GARDENThe Roof Garden on the 7th floor offers guests a unique view of Mount Etna and the city rooftops. Here guests can enjoy our barman’s carefully prepared cocktails, or sip one of the drinks from our vast selection on the drink menu.There is also a wide selection of teas from all over the world and of delicious hot chocolates.From 7.30 p.m to 10.30 p.m. the bar provides the most fashionable Happy Hour in the city, with a rich buffet of appetizers to satisfy even the most refined taste.Open from 10.30 a.m. to midnight. ... more   less 

Additional Information about UNA Hotel Palace

Address: Via Etnea 218, 95131 Catania, Sicily, Italy
Region: Italy > Sicily > Province of Catania > Catania
Price Range: ₹ 7,547 - ₹ 14,586 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — UNA Hotel Palace 4*
Number of rooms: 94
Reservation Options:
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Also Known As:
Una Hotel Catania
UNA Hotel Palace Catania, Sicily
Hotel Style:
#1 Family Hotel in Catania
#1 Business Hotel in Catania
#2 Luxury Hotel in Catania
#2 Romantic Hotel in Catania
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Questions & Answers

Here's what travellers have asked, with answers from UNA Hotel Palace staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“When you rent a car book also the parking. Parking will be otherwise a problem.”
 of 5 bubbles janw969, 29 Nov 2016 | Read review
“A higher up room with views is an advantage”
 of 5 bubbles dianneandchrisw, 22 Nov 2016 | Read review
“I believe we were on the 2nd floor & it was very quiet!”
 of 5 bubbles SheilaV760, 9 Nov 2016 | Read review
“Our room on the 4th floor away from the main road was very quiet.”
 of 5 bubbles 259rajan, 4 Nov 2016 | Read review
“Its worth seeing if you can get an upgrade if you are there just for the night.”
 of 5 bubbles davehL86RE, 23 Oct 2016 | Read review
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