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Best Western PLUS Hotel De Capuleti

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Traveller (122)
Room & Suite (179)
Dining (42)
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Overview
  • Excellent45%
  • Very good43%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“usual fayre”(2 reviews)
“juliet's tomb”(4 reviews)
“each evening”(6 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
Family Rooms
Bar/Lounge
3 Star Hotel
All hotel details
Additional information
Offers from Best Western PLUS Hotel De Capuleti
Special Offer: Offers for every need
Offers from Best Western PLUS Hotel De Capuleti
Special Offer: Offers for every need
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Reviews (703)
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83
82
25
5
6
Show reviews that mention
All reviewsusual fayrejuliet's tombeach eveningmodern hotelnoisy neighbourssmall balconyair conmood lightingminute walkwalking distancewelcome drinkrecommend this hotelshower cabincakesreception staff were very helpfulappointed roomsaperol spritz
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1 - 5 of 201 reviews
Reviewed 1 week ago

We stayed here for 2 nights at the end of May '18 and I must say we had a good, positive experience so I wouldn't hesitate in recommending this hotel. The rooms were comfortable for our needs (let's be honest, you don't go to Verona...More

Thank NobelUK
Response from Arimontri, Responsabile relazioni con la clientela at Best Western PLUS Hotel De CapuletiResponded 1 week ago

Dear Nobel UK, thank you very much for having chosen us and for your kind review, we're so glad everything was fine and you enjoyed your stay! We wish to welcome you back soon, kind regard, Arianna/Guest relator

Reviewed 2 weeks ago

One of the most comfortable hotels we have ever stayed in. The shower was fabulous and the bed was very comfortable. Breakfast was good, with options other than just sweet cakes, the cakes were delicious but sometimes you need more ballast for sightseeing. The beautiful...More

Thank 905jules
Response from Arimontri, Responsabile relazioni con la clientela at Best Western PLUS Hotel De CapuletiResponded 1 week ago

Dear Jules, thank you very much for having chosen us and for your kind review, we're so glad everything was fine and you enjoyed your stay! We'll report to the manager, Patrizia, that you liked so much her homemade cakes ;) Wishing to welcome you...More

Reviewed 23 April 2018

This hotel is in a great location being an easy walk to the Roman Arena and the other main tourist attractions. We arrived prior to check-in time and although we could not check-in the reception staff were very helpful. They gave us a parking permit...More

Thank MarggyCanberra
Response from Arimontri, Responsabile relazioni con la clientela at Best Western PLUS Hotel De CapuletiResponded 24 April 2018

Dear Marggy, thank you very much for having chosen us and for your kind review, we're so glad everything was fine and you enjoyed your stay! We wish you'd choose us again in the future, kind regards, Arianna/Guest relator

Reviewed 16 April 2018

Proximity to all points and easy access by foot. It is very close to restaurants, to the historic center and to the stores. The room and the hotel were very modern decorated.I am disappointed by the not warm reception. The arrival was not very practical......More

Thank Juliette C
Response from Arimontri, Responsabile relazioni con la clientela at Best Western PLUS Hotel De CapuletiResponded 24 April 2018

Dear Juliette, thank you very much for having chosen us and for your kind review, we're so glad everything was fine and you enjoyed your stay. We're sorry about staff's lack of warm in welcoming you, it has never happen but will them your words....More

Reviewed 3 March 2018 via mobile

A good value for money hotel near the centre of verona. Booked a larger suite which was well equipped, spacious and had atmosphere. But the biggest let down of the hotel is the pretty drab average foyer. The bar is rubbish, the breakfast area fine...More

Thank si_melb
Response from Arimontri, Responsabile relazioni con la clientela at Best Western PLUS Hotel De CapuletiResponded 12 March 2018

Dear Si-melb, thank you for having chosen us and for your kind review, we're glad you enjoyed your stay in general. We're sorry you didn't like the lobby and the bar. An architect and a designer completely restyled our hotel in 2012, but we can...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Details
Price range
US$ 140 - US$ 329 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Verona
#18 Romantic Hotel in Verona
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$ 140 - US$ 329 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Verona
#18 Romantic Hotel in Verona
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (122)
Room & Suite (179)
Dining (42)
Pool & Beach (1)
Amenities (27)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
mihmk
5 March 2017|
AnswerShow all 2 answers
Response from Arimontri | Property representative |
Hello, The third bed is a sofa-bed quite comfortable for an adult, but unfotunately i'm non in the hotel right now and i can't give you a photo. I can give you one photo tomorrow morning, if it's not too late for you. Kind... More
1
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Lala939
29 December 2016|
AnswerShow all 4 answers
Response from Arimontri | Property representative |
Hello, it depends on type of reservation. Reservations directly with us (by phone on our website) have breakfast included, reservations made through internet don't. Kind regards, Arianna
0
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Lauralee S
8 November 2016|
Answer
Response from alex_bold | Property representative |
Dear guest we are twenty minutes far away from the airport by taxi; five minutes walking, instead, from the major attractions (as the anfitheatre, for example) Kind regards, Arianna
1
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Room Tips
"The ground floor room with private terrace"
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"make sure they tell you what is available before booking or you will get disappointed"
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"Try asking for a room higher than 1st floor - otherwise there may be some cutlery noise in the morning from..."
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"Some 2nd floor rooms have a private courtyard sitting area"
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