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Hotel al Ponte dei Sospiri

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#169 of 385 Hotels in Venice
Certificate of Excellence
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376 Reviews from our TripAdvisor Community

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Showing 237: English reviews
Caracas
Reviewed 27 November 2011

Ill been there three nigts. The hotel is great located just some feets from San Marco. The room was clean and the room service was very good too (we took all breakfast at room and was good and on time). But....... they still have an isue with Hot Water, most of the time is just a narrow amount of it,...

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Helpful?
1Thank Leopoldo H
Alpontedeisospiri, Reservation Manager at Hotel al Ponte dei Sospiri, responded to this review

Dear Sirs, first of all we apologize for the inconvenience you had with hot water. It was not a problem of experience but a real part of the central heating that need to be repaired/replaced. From our side we made all possible to solve the problem but we realized we need to wait for the assistance to come. We anyway...

Hamilton, Canada
Reviewed 25 November 2011

Just finished staying for six nights. The room had a great view of the bridge of sigh. hotel staff are very friendly and helpful. the location is perfect, close to St. Marks Square and the water buses. Lot's of restaurants and stores right outside hotel. The room was very clean and the breakfast was good. I highly recommend this hotel...

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Helpful?
1Thank brian r
Alpontedeisospiri, Reservation Manager at Hotel al Ponte dei Sospiri, responded to this review

Dear Sirs, thank you for your kind review. We are happy to know you spent good time with us. We hope to have you as guests in the next future, just contact us and we will reserve a special treatment. Best regards

Reviewed 23 October 2011

The hotel is accessed by its own pontoon if you are taking a taxi boat from the airport which saves pulling luggage through the streets and over bridges which is the norm for Venice. The location of the hotel is fantastic with less than 100m walk to San Marco (St Marks Square). Rooms are very large for central location and...

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Helpful?
1Thank McPaddy
Alpontedeisospiri, Reservation Manager at Hotel al Ponte dei Sospiri, responded to this review

Dear Sirs, thank you for having chosen our Hotel for your stay in Venice. We are glad you spent good time with us and hope to see you soon in future. Best regards

Dallas, Texas
Reviewed 20 September 2011

It was alittle pricey, but I got a canal view in a great room. Service was wonderful and the staff was very helpul. Hotal was nice and breakfast was great. I would stay here again.

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Helpful?
Thank JohnPickensIV
Alpontedeisospiri, Reservation Manager at Hotel al Ponte dei Sospiri, responded to this review

Dear Sirs, thank you for your great review! We wait for your in future for another wonderful stay in Venice at our Hotel! Just contact us and we'll reseve a special treatment. Best regards

London, United Kingdom
Reviewed 1 September 2011

We stayed at the Ponte dei Sospiri for two nights in August - This was our second visit (so we should know better really), the main reason being it's fantastic location, 1 minute from San Marco square and our room literally overlooked the 'bridge of sighs' albeit covered in advertising hoardings as it has been for several years now. Whilst...

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Helpful?
3Thank slmonline
Alpontedeisospiri, Reservation Manager at Hotel al Ponte dei Sospiri, responded to this review

Dear Sirs, we feel sorry for knowing you had these problems during your stay. It is true, we had problems with the Boiler. A piece of it got broken and we had to change it, but of course it took a little of time....and we apologize for that. As far as the room itself we can guarantee that all our...

Reviewed 26 August 2011

My wife and I stayed in the junior suite for 3 nights at the end of our trip around Italy. In short we were accused of damages to our room and presented with a bill for €200. Our room was fine but very tired. We did not pay for the damages as they were obviously existing but it ruined our...

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2Thank Ojk2011
Alpontedeisospiri, Booking Dept. at Hotel al Ponte dei Sospiri, responded to this review

Dear Sirs, we are very upset in reading your review. The damage has been found in the room during your stay that is why we presented the bill. Anyway after discussing a lot we haven't come to an end and the amount you are talking about has never been paid from your side. Our Hotel is a safety standard so...

south east
Reviewed 20 August 2011

We've recently been to venice after a week in lake garda. We really splashed out on this hotel as we were only staying in venice for 2 nights and couldn't wait to get there. After alot of hassle actually getting from peschiera to venice (overall took from 11 o'clock til 6) we FINALLY found the hotel after alot of searching...

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1Thank SouthEastSarah
Alpontedeisospiri, Reservation Manager at Hotel al Ponte dei Sospiri, responded to this review

Dear Sirs, when reading you review we felt very upset. Our Hotel is composed by 12 junior suites and 1 deluxe double room. All our Junior Suites are carefully designed with particular style: silk, velvet and brocade furniture, Murano glass chandeliers. Some of them equipped with jacuzzi some others with Shower Turkish bath and all of the rooms are well...

Dubai, United Arab Emirates
Reviewed 12 August 2011

We stayed in the hotel in August 2010 - we were a couple + a baby. Stayed in a Junior Suite and the deal was pretty good (and included breakfast + one dinner at the hotel's restaurant All' Angelo (drinks not included), free entrance to the casino and a free tour to Murano's shopping area). we ended up using the...

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Helpful?
3Thank rsinner
Alpontedeisospiri, Reservation Manager at Hotel al Ponte dei Sospiri, responded to this review

Dear Sirs, thank you for your review. We are glad to know you spent good time with us in Venice. We only apologize for what happened at check-out. Surely there has been a misunderstanding because the Hotel porters can never take the luggage to the vaporetto stop, it is true that only authorize poters can do it. We look forward...

New York
Reviewed 1 August 2011

The location can not be beat. It is right in the heart of where you want to be in Venice, but on the canal, so you still have relative peace and quiet. The rooms are quite large by European standards and very venetian in their decor. They offer either room service for breakfast or to go across the street to...

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Helpful?
Thank 1cw
Alpontedeisospiri, Booking Dept. at Hotel al Ponte dei Sospiri, responded to this review

Dear Sirs, thank you for your positive feedback, we are glad to know that you enjoyed your stay at our Hotel and all services we offer. We really hope to welcoming you again as our guest in Venice! Best regards

Stoke-on-Trent, United Kingdom
Reviewed 19 July 2011

Four of us arrived at this wonderful hotel by private water taxi which was well worth the extra paid (double the amount of the vaperetto) because it halved the journey time and was a thrilling experience! The hotel did not dissapoint in any way. The location was perfect, only two minutes walk from st Marks square and ten minutes from...

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Helpful?
Thank Jacqueline050
Alpontedeisospiri, Reservation Manager at Hotel al Ponte dei Sospiri, responded to this review

Dear Sirs, We thank you for the good review and are very glad you spent a good vacation in Venice with us! We hope to have you as guests in the next future, just contact us directly, we will surely reserve a special treatment for you. Warmest regards

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Staying in San Marco

Neighbourhood Profile
San Marco
The most famous sestiere (district) in Venice has one of the world's most famous squares, St. Mark's (Piazza San Marco). Anchored on one end by the basilica, clustered around it are restaurants, museums, shops, orchestras playing in the square, pigeons, the grand pink Doge’s Palace (Palazzo Ducale), the soaring campanile bell tower, an astrological clock tower, plus gorgeous cafes and restaurants like Florian and Quadri. Piazza San Marco is beloved by Venetians themselves. They book a table anytime, which offers a buffer from the fray. This grand outdoor drawing room attracts Venetians for a stroll too, especially late in the afternoon when the hoards of daytrippers thin out. It's simply a grand place to meet.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Multilingual Staff
  • Room Service
  • Concierge

Additional Information about Hotel al Ponte dei Sospiri

Address: Calle Larga San Marco San Marco 381, 30124 Venice, Italy
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Price Range: ₹ 7,015 - ₹ 37,393 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel al Ponte dei Sospiri 4*
Number of rooms: 8
Reservation Options:
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Also Known As:
Al Ponte Dei Sospiri Hotel
Hotel Style:
#85 Luxury Hotel in Venice
#121 Romantic Hotel in Venice
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Questions & Answers

Here's what travellers have asked, with answers from Hotel al Ponte dei Sospiri staff and other travellers.
8 questions
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Questions? Get answers from Hotel al Ponte dei Sospiri staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Each room seems to be different, you can see many of the rooms in photos when you book.”
 of 5 bubbles leebryanid, 24 Aug 2016 | Read review
“Chose a room with a balcony.”
 of 5 bubbles amanda684, 28 Jul 2016 | Read review
“Junior suites are very nice.”
 of 5 bubbles 35islandgirl, 14 Jun 2016 | Read review
“Request canal view where possible!”
 of 5 bubbles sootie2016, 12 Jun 2016 | Read review
“Get a canal view room with balcony that looks out at the Bridge of Sighs”
 of 5 bubbles kurttb, 1 Apr 2016 | Read review
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