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Best Western Crystal Palace Hotel

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Traveller (232)
Room & Suite (176)
Dining (22)
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About
  • Excellent28%
  • Very good50%
  • Average15%
  • Poor5%
  • Terrible2%
Certificate of Excellence
The hotel offers 60 rooms and 7 suites, providing all the four star comforts. Built in 1800, it is in the heart of the art and culture scene, just a few steps from the city centre and conveniently close to the major congress centres and train station, all of which make it an ideal destination for leisure and business travellers. All rooms are equipped with WiFi internet, LCD TV, SKY satellite TV, kettle, bathroom telephone and parquet floors in standard rooms. The hotel also features an American bar.
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Property amenities
Free High Speed Internet (WiFi)
Wheelchair Access
Bar/Lounge
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Room Service
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Minibar
Family Rooms
Good to know
HOTEL STYLE
Mid-range
Business
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Offers for every need
Location
Full view
100Great for walkers
Grade: 100 out of 100
1292Restaurantswithin 0.5 km
232Attractionswithin 0.5 km
Reviews (692)
Filter reviews
165 results
Traveller rating
31
86
35
8
5
Traveller type
Time of year
LanguageEnglish
More languages
31
86
35
8
5
Show reviews that mention
All reviews train station floor suite secure car park touristic attractions stay there again dining table jacuzzi bath reception staff via roma arriving by train by italian standards huge room breakfast buffet porta nuova good size hotel bar ham
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1 - 5 of 165 reviews
Reviewed 4 days ago

We stayed for 5 nights -- the location right across from train and metro was great (and not noisy). Room was big and clean. The staff was friendly. The breakfast (included in our rate) was easy and had good variety. We would definitely stay there...More

Thank Robin S
Hotel's Favourite
Reviewed 17 August 2018 via mobile

We had a lovely stay here in a huge room with an equally huge bathroom. Really clean... didn't have breakfast as Turin is full of gorgeous places to enjoy breakfast. Reception staff very helpful...the hotel is very close to the station and, as is often...More

Thank famdye
Response from RicevimentoC, Front Office at Best Western Crystal Palace HotelResponded 13 October 2018

Dear Guest, Thank you for your kind review. I am delighted that you found the room and the location good. Our aim is to always ensure our guests feel as welcome and as comfortable as possible. Once again thank you for such a nice review...More

Reviewed 6 days ago

I was surprised because the general area near the train station was not upscale. The rooms were very nice and had a loft with a big king size bed for a family of 4 it was the perfect size. Hot water in the shower was...More

Review collected in partnership with Best Western
Thank Rick Q
Reviewed 3 weeks ago via mobile

The staff is friendly and helpfull. Specially at the bar and the breakfast area. The rooms are very clean. But there is a problem with the wifi conection as disconnects very often. The aircon at room 403 is working automatically and it is very noisy...More

Thank Vasilis M
Reviewed 3 weeks ago via mobile

The hotel is close to the city center by foot. They are promoting parking but it’s unacceptable that you have to reserve in advance a place for the car and of corse to pay 20€. We found on the street (blue line only), on the...More

Thank Leonie D
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Questions & Answers
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Olga M
18 January 2017|
Answer
Response from NQTrish | Reviewed this property |
6.30am Monday to Saturday, 7.30am Sundays
1
Vote
ben m
27 January 2015|
Answer
Response from yellowlabrador | Reviewed this property |
Check the reception of the hotel please. We arrived at 6 p.m.
0
Votes
Room Tips
"Go for a room with jacuzzi bath. It is certainly worth paying a little extra."
WTFC
22 Jul 2018
Read review
"The air con in room 211 sounds like a Harley Davidson"
Ratty1986
13 Sep 2015
Read review
"I chose business class, on 4th floor with private car park and all was good. But do check about the wifi..."
977stevelk
12 Jul 2015
Read review
"No tip, but try to ask for a larger room"
545medva
9 Jun 2015
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PRICE RANGE
US$ 76 - US$ 167 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure torino crystal palace hotel turinmercure hotel turintorino crystal palace mercure
FORMERLY KNOWN AS
Mercure Torino Crystal Palace
LOCATION
ItalyPiedmontProvince of TurinTurin
NUMBER OF ROOMS
60
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