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Petit Palais Hotel de Charme

305 reviews
#135 of 431 Hotels in Milan
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Traveller (79)
Room & Suite (66)
Dining (1)
Overview
  • Excellent54%
  • Very good30%
  • Average8%
  • Poor4%
  • Terrible4%
Travellers talk about
“charming hotel”(10 reviews)
“small palace”(3 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
4.0 Star Hotel
All hotel details
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Reviews (305)Write a Review
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101
48
17
8
8
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LanguageEnglish
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48
17
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All reviewssmall luxury hotelcharming hotelsmall palacesound proof windowsjunior suiteparquet floorsbooked this hotel last minutedecorated roomscontinental buffetstove topwalking distance to the duomodouble glazingsmall kitchenstaff was extremely helpfulenjoyed our staywill stay there againspent nights
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1 - 5 of 182 reviews
Reviewed 13 November 2017

We stayed here for two nights at the end of october. The staff was really friendly and the offered a very good service. Some small errors occured due to the different languages (wrongly translated on the website), they immediately fixed this issue without hesitation. The...More

Thank Heleen D
Response from Maddalena F, Responsabile relazioni pubbliche at Petit Palais Hotel de CharmeResponded 15 November 2017

Thank you for your review and for the praises to our staff and the hotel. Our staff is always there to help our guests and to make them feel at home. We always suggest to our guests to keep valuables in the safe to avoid...More

Reviewed 2 November 2017

I think this hotel is good value, but it is in need of a little freshening up. (My room could really use some paint, the sheers on the windows could use washing, the WiFi was slow…) Having said that, the staff were all lovely and...More

Thank artnik
Response from Maddalena F, Responsabile relazioni pubbliche at Petit Palais Hotel de CharmeResponded 3 November 2017

Thank you for your review and for having in few words resumed the top point of our Petit Palais: lovely staff, ample breakfast, quiet rooms and lot or repeaters. We hope you will bevame our new repeater in the future.

Reviewed 17 October 2017

I really wanted to love this hotel, but I just couldn't. On first appearances you enter a beautiful entrance decorated in a plush old world style, but then we had to wait a solid ten to fifteen minutes before being acknowledged by the singular check...More

Thank Bali-dreaming
Response from Maddalena F, Responsabile relazioni pubbliche at Petit Palais Hotel de CharmeResponded 20 October 2017

Thank you for your review and it's a pity we didn't meet your expectations. I just want to fix some points of your review: - As you know, our hotel is a boutique hotel and as you wrote, we have one person at Front Office....More

Reviewed 6 October 2017 via mobile

Avoid this hotel at all costs. Where do I start? Surly people who work here. Then we were here in October and it was warm and there was NO air conditioning. And when we asked they told us no “they could not turn it on”....More

Thank Elizabeth G
Response from Maddalena F, Responsabile relazioni pubbliche at Petit Palais Hotel de CharmeResponded 9 October 2017

We are sorry that your stay by us was not within your standards, but if you rated "poor" our front desk agent only because she tried to explain you that our AC system doesn't allow to be switch on for just one/two rooms and down...More

Reviewed 3 October 2017

This is a very well decorated and maintained old house with the most indulgent helpful and beautiful staff. Busy roads but quiet inside. Very easy 10 minute walk to the Duomo and the undergound. 10 meals in 10 different nearby restaurants were all fantastic. Don't...More

Review collected in partnership with this hotel
Thank martinphillips2017
Response from Maddalena F, Responsabile relazioni pubbliche at Petit Palais Hotel de CharmeResponded 4 October 2017

First of all I would like to thank you for the preferences given at the Petit Palais Hotel de Charme and for taking the time to leave your comment regarding your stay. It is always a great pleasure for us to read that you liked...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Shuttle Bus Service
Breakfast included
Self-Serve Laundry
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Details
Price range
US$ 362 - US$ 410 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#50 Romantic Hotel in Milan
#106 Luxury Hotel in Milan
Room types
Suites, Non-Smoking Rooms, Kitchenette
Details
Price range
US$ 362 - US$ 410 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#50 Romantic Hotel in Milan
#106 Luxury Hotel in Milan
Room types
Suites, Non-Smoking Rooms, Kitchenette
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Traveller (79)
Room & Suite (66)
Dining (1)
Nearby
Navigli
The Navigli is part of historic Milan. In the ancient
days, the entire city was linked with canals, similar
to Venice. Today, most of the canals are gone, but the
Navigli remains a canal-based neighborhood. There are
two major canals: Naviglio Pavese and Naviglio Grande.
The Naviglio Grande's bridges greet visitors at dusk
with an amazing view. The Navigli district specializes
in clubs, cafes, and vintage shops. Lifestyle reigns
...More
Questions & Answers
Ask a question
Aarif K
24 October 2015|
AnswerShow all 3 answers
Response from Dave D | Reviewed this property |
We flew into the smaller airport and went outside for a taxi. The inside guy who tries to fix you up with a taxi is twice the cost. From Nalpesa the fixed taxi cost is probably 50 EUro. Ours was 20 .
0
Votes
Asterflower
23 August 2015|
AnswerShow all 5 answers
Response from Maddalena F | Property representative |
The fastest way is underground and thena short walk to the hotel
0
Votes
Google Translation
Italytr
16 February 2015|
Answer
Response from freudestrahlend | Reviewed this property |
I'm not sure because I was with the baby and I took a taxi. But it should be fairly easy to look it up online or maybe the hotel page mentions the nearest bus/ train stop.
0
Votes
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12
Room Tips
"Street is a little noisy"
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"there was a kitchenette, but it was not equipped (no plates etc)"
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"Unfortunately the hotel is situated on a busy road so consequently is very noisy even with double glazing."
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"Try and get a room that is quiet"
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