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Grand Visconti Palace

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#33 of 431 Hotels in Milan
Certificate of Excellence
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Grand Visconti Palace
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1,634 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Visconti Palace
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Showing 681: English reviews
London, United Kingdom
Reviewed 7 September 2012

Not even in my worse nightmares I could have ever thought that a four star hotel experience could have been so terrible. To put this review in context, bear in mind that due to my work I spend 60% of my time travelling throughout the world and staying in different hotels. Let me first start saying that this is my...

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Helpful?
2Thank Amit H
Yvl, Responsabile relazioni pubbliche at Grand Visconti Palace, responded to this review

Dear Amit H, first of all we would like to apologize for the issues during your stay, we fully understand your point of view. We would like to make sure to inform you that the problem with the beeping was something extraordinary. After you have reported the issue, we have tried to have it fixed by our Hotel Maintenance but...

Scotland
Reviewed 4 September 2012

Stayed here for 4 nights in August with my sister and it was also her Birthday whilst we were there. The hotel itself is beautiful with lovely gardens and in a great location for both Duomo and Navigli. The staff were really friendly and went the extra mile on my sisters Birthday, sending her a letter with Birthday wishes and...

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Helpful?
Thank Fiona87
Yvl, Responsabile relazioni pubbliche at Grand Visconti Palace, responded to this review

Dear Fiona87, thank you so much for your lovely review, we are very happy our Hotel & staff made your stay so special! We will make sure Henry, at the bar, will be informed about your comment. We will look forward to welcoming you back soon in order to celebrate your birthday too! Best Regards. Antonella Mecrani Concierge & Guest...

London, United Kingdom
Reviewed 3 September 2012

Booked for 2 nights for a business trip. Hotel is well appointed and the room was nice and clean. Decor style is a little chintzy for my taste but was all relatively new. Breakfast was a bit shambolic with not many tables being relaid fast enough for the amount of people passing through. Plus service for tea/coffee virtually non existent....

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Helpful?
Thank alliekeith
Yvl, Responsabile reception at Grand Visconti Palace, responded to this review

Dear Alliekeith, We thank you for visiting Grand Visconti Palace Milano as well as for taking the time give us your feedback: your opinion is important to us. We have appreciated the remark you gave us and we we already passed on your comment to the food and beverage manager, who spoke to his staff in order to improve the...

Barnsley, United Kingdom
Reviewed 28 August 2012

I have just returned from a 3 night stay at this hotel and can't believe some of the negative reviews. We were given a complimentary upgrade to a deluxe room upon arrival and what can I say about the room but.....fantastic. The decor was lovely, I think it may be one of the recently refurbished rooms (521), with plenty of...

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Helpful?
Thank Lynne S
Yvl, Responsabile reception at Grand Visconti Palace, responded to this review

Dear Lynne S, Thank you for taking the time to write you kind comment. This summer we refurbished part of the rooms and we are really glad to have a positive feedback on it. It is our management decision to keep plastic cups as they are disposable and more hygienic. For the same reason we use dried milk as we...

Hampshire ,England
Reviewed 24 August 2012

This was a one night stay in Milan as part of our road trip. I had booked the Grand Visconti as it looked like a relaxing quality hotel with a pool and parking.I paid E180 (2 adults and an extra bed) for a package that included the "Spa", a welcome drink, water in the room and free parking and Wi...

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Thank AmyEade
Yvl, Responsabile reception at Grand Visconti Palace, responded to this review

Dear AmyEade, We are very surprised and sorry to read your comment. We are deeply sorry about all the bad things you have gone through your stay. We have already informed all the departments involved in order to investigate and follow up. Your disappointment is more than understandable, however we guarantee this is, by no means, our usual standard of...

Derby, England, United Kingdom
Reviewed 12 August 2012

This was our first visit to milan, for the first three nights of our stay we stayed at the best western cristofo colombo, absolutely amazing hotel, could not fault it! Free spa/swimming pool, free wifi, went to extrodinary lenghts to make us feel as welcome as posssible and being slap bang in the centre of milan, over looking tommy hilfiger...

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Helpful?
1Thank 403Gregg
Yvl, Responsabile relazioni con la clientela at Grand Visconti Palace, responded to this review

Dear 403Gregg, We are very sorry to read about your comment especially after trying our best to make you happy during your stay, since as soon as you informed us about the cigarette ash issue, we immediately found a new room as well as giving you an upgrade of 2 categories of room, from the classic to the Garden View...

Sydney
Reviewed 11 August 2012

The airport limo pick up from the airport set the scene for a magical couple of days in Milan and this wonderful hotel. Location so close to a metro stop was superb and even getting taxis around the city was cheap. All staff were warm and friendly but the best thing about our stay was the magnificent suite we had....

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Helpful?
Thank hubey
Yvl, Responsabile relazioni con la clientela at Grand Visconti Palace, responded to this review

Dear Hubey, We are very pleased to read you had a “ magical” stay with us. The upgrade to a superior level of rooms is a courtesy we try to give to all our guests whenever we have the availability to do it, since our goal is to provide you with the best : accommodation and service-wise. We are sorry...

Saint Nicolas, Belgium
Reviewed 10 August 2012

This hotel is close to the centre of Milan, but still is able to give you a very relaxing and spatious experience. The staff is very efficient and friendly. The rooms offer a lot of space, very clean and well tended. They even have a "tower suite" ... you should try to book if you can spend an extra dime....

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Helpful?
Thank MARK L
Yvl, Responsabile reception at Grand Visconti Palace, responded to this review

Dear Mark L, Thank you very much for your comment, we are pleased you have enjoyed so much your stay with us. We are glad to inform you that a big part of the hotel rooms have been renovated during this Summer period in order to keep up the good look and freshness of the building, new carpets in all...

New York City, New York
Reviewed 3 August 2012

It is impossible for me to write a review of the hotel without singing the praises of Antonella and Bernie in concierge. On our final day, Antonella went to extraordinary lengths to ensure our trip ran smoothly even intervening in discussions with property landlords - very much above the call of duty. Their help and attentiveness was really exceptional and...

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Helpful?
Thank pazzo9
Yvl, Responsabile relazioni pubbliche at Grand Visconti Palace, responded to this review

Dear pazzo9, Thank you for your very kind review, we are honoured to read these words. We daily put our best effort in order to provide our guests with the best service that is why comments like this help us doing better and better. We are sorry about the air conditioning issue, it is important to say that for health...

San Francisco
Reviewed 30 July 2012

We just returned from a two week vacation in Italy and it got off to a nice relaxing start at the Grand Visconti. Being our first time to Italy, we were a bit apprehensive at first, but from the minute we walked into the lobby we were greeted warmly by all staff. They gave great insights the two days we...

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Helpful?
Thank dgl20
Yvl, Responsabile relazioni pubbliche at Grand Visconti Palace, responded to this review

Dear dgl20, thank you for your detailed and happy comment, it makes us so proud, especially knowing this was the introduction to your Italian holiday in our “Bel Paese”. We put our best effort in the Customer service as well in keeping the hotel clean & fresh. In fact, right now ,we are renovating rooms and hallway floors therefore we...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Food & drink at the hotel
Grand Visconti Palace
Grand Visconti Palace
Cuisines: Italian, International, European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Grand Visconti Palace

Address: Viale Isonzo 14, 20135 Milan, Italy (Formerly Grand Visconti Palace Milan - MGallery Collection)
Region: Italy > Lombardy > Milan
Price Range: ₹ 7,442 - ₹ 21,506 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Visconti Palace 4*
Number of rooms: 172
Reservation Options:
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Also Known As:
Grand Visconti Palace Hotel Milan
Grand Hotel Milan
Hotel Style:
#12 Spa Hotel in Milan
#19 Family Hotel in Milan
#26 Romantic Hotel in Milan
#26 Business Hotel in Milan
#27 Luxury Hotel in Milan
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Questions & Answers

Here's what travellers have asked, with answers from Grand Visconti Palace staff and other travellers.
36 questions
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Questions? Get answers from Grand Visconti Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ur room faced the central courtyard garden and was very quiet.”
 of 5 bubbles waynesP6914DN, 20 Dec 2016 | Read review
“Rooms with garden view are extremely quiet and of course offer a nice view.”
 of 5 bubbles fanytag13, 1 Dec 2016 | Read review
“Ask for a quiet room, not facing the main road. If you are a non-smoker, beware!”
 of 5 bubbles ReginaN_12, 30 Nov 2016 | Read review
“The room is very comfortable.”
 of 5 bubbles melaniacamada, 15 Oct 2016 | Read review
“Rooms at the back look over the lovely garden area”
 of 5 bubbles anchel79, 21 Sep 2016 | Read review
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