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Excelsior Hotel Gallia, a Luxury Collection Hotel

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#13 of 431 Hotels in Milan
Certificate of Excellence
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Excelsior Hotel Gallia, a Luxury Collection Hotel
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707 Reviews from our TripAdvisor Community

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Showing 427: English reviews
australia
Reviewed 3 days ago NEW

We stayed at the Excelsior Gallia for five nights. It is located directly opposite the main station square but is a little way from the main shopping districts. The hotel provides a complimentary shuttle service in their limousines form the hotel to the main shopping districts and return which is great. The room was comfortable with ample wardrobe space and...

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Helpful?
Thank lucyAustralia
Olivieri_Marco, General Manager at Excelsior Hotel Gallia, a Luxury Collection Hotel, responded to this review

Dear "lucyAustralia", Thank you very much indeed for your fantastic review. We feel honored by your nice comments and the 5-star rating that you are dedicating us. It seems to us that you have enjoyed an authentic Luxury Collection experience and that our team has been provided a valid contribution to render your stay memorable. We would be delighted to...

Ballymena
Reviewed 6 days ago NEW

We stayed at the Hotel Gallia for three nights at the start of our honeymoon. It is a very imposing building and extremely modern in the inside. We were upgraded to a junior suite which was excellent although the view was internal so nothing special but we can let that go. The bed was excellent and the bathroom with its...

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Helpful?
Thank Watties2013
Olivieri_Marco, General Manager at Excelsior Hotel Gallia, a Luxury Collection Hotel, responded to this review

Dear "Watties2013", thank your very much for your nice review and the 5-star rating that your are dedicating us. We are delighted to hear that you have enjoyed a flawless stay and our team has given a valid contribution to render your Honeymoon memorable. With great pleasure we will share your compliments with rest of our team. Reading through your...

Stockholm, Sweden
Reviewed 1 week ago

I don't think I ever stayed in a better hotel. There is just NOTHING wrong with it. Staff is so friendly, helpful, sweet. The Spa is super. The bed is comfortable. The room service excellent. There is a shuttle down town, with a great car. The bell boys and the concierge are all sweet. I saved the best for last;...

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Helpful?
Thank Sara H
Olivieri_Marco, Direttore generale at Excelsior Hotel Gallia, a Luxury Collection Hotel, responded to this review

Dear "Sara H", Thank you very much for your kind and very detailed feedback. We truly appreciate your compliments and the 5-star rating. It seems to us that you had a flawless stay enjoying an authentic Luxury Collection Hotel experience. We would be more than happy to have you back soon in Milan for another indigenous stay st the Excelsior...

Abu Dhabi, United Arab Emirates
Reviewed 3 weeks ago

No doubt that Excelsior Gallia is one of the best hotels in Milan, although it is in the high side of the price range. The staff here cares about the details and persists to perform in a harmony with luxury. The rooms are sparking clean and delicately arranged, like the rest of the hotel wings. The restaurant where the breakfast...

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Helpful?
Thank TQ_Travel-Quest
Olivieri_Marco, General Manager at Excelsior Hotel Gallia, a Luxury Collection Hotel, responded to this review

Dear "TQ_Travel-Quest", Thank you very much indeed for your kind review and the high rating. We are delighted to hear that you have experienced a memorable stay with us enjoying the convenient location, our friendly, professional and attentive staff, our comfy guest rooms as well as our rich and inviting breakfast buffet. Needless to say that we will share your...

Reviewed 4 weeks ago

I used to frequent this hotel often during my work trips to Fashion Week, NEVER AGAIN. Earlier this year I had arrived at the hotel from a flight, stepped out of my taxi and the baggage attendant began to take my things out of the car. I checked in, got to my room and received my bags, only to realize...

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3Thank Awagner2010
Olivieri_Marco, General Manager at Excelsior Hotel Gallia, a Luxury Collection Hotel, responded to this review

Dear Ms. Wagner, First of all thanks for your feedback on Trip Advisor. We would like to let you know once again that we are very sorry for what has occurred to you, i.e. quoting your words from your denunciation to the Italian Police: “one of the bags was not removed and the taxi driver left with it”. With respect...

New York City, New York
Reviewed 8 December 2016

Conveniently situated across from Milano's Stazzione Centrale, this grand property which completed renovations around a year ago, combines beautiful modern decor with great attention to practical design. The bathrooms are very spacious with separate bath and rain shower. Breakfast offerings are varied. I loved the attention to detail - handbag stools. One lovely amenity is the hotel's Maserati which offers...

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Helpful?
Thank Cindyh98
Olivieri_Marco, Direttore generale at Excelsior Hotel Gallia, a Luxury Collection Hotel, responded to this review

Dear "Cindyh98", Thank you very much indeed for your kind review and the 5-star rating that you are dedicating us. It seems to us that you had an most pleasant stay enjoying the convenient location, our comfy guest rooms and its luxury features, our unique breakfast buffet as well as our Maserati courtesy car service. We look forward to have...

london
Reviewed 8 December 2016

The Gallia is a lovely hotel, beautiful rooms - only criticism is room service which is really not very good. The food arrives well presented but its average at best which is a little disappointing. Also no movies on demand ! and the choice of TV channels is not that abundant if you want to watch anything but news.

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1Thank sunny098
Olivieri_Marco, Direttore generale at Excelsior Hotel Gallia, a Luxury Collection Hotel, responded to this review

Dear "sunny098", Thank you for sharing your opinion with us. Customer feedback is very important to us as it helps us to locate the areas that require improvement. We understand that your recent stay overall has been enjoyable. Regarding room service, we have taken immediate action asking our Head of F&B to look into this matter. With reference to the...

Singapore, Singapore
Reviewed 7 December 2016

Everything as expected for staying at a hotel of this calibre... - location, very convenient, across the street from the central train station/metro - toilet paper and soap is replaced after one use (which does seem wasteful, but the concierge was happy to inform the housekeeping staff to stop doing so) - knowledgeable and courteous staff... who followed up on...

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Helpful?
Thank Danielnjoo
Olivieri_Marco, Direttore generale at Excelsior Hotel Gallia, a Luxury Collection Hotel, responded to this review

Dear "Danielnjoo", Thank you for taking the time to share your feedback with us and the rest of the Tripadvisor community. We are delighted that you have experienced a flawless stay with us and have spent a memorable time in Milan. We regret to hear that our gym facilities did not meet hundred percent your expectations. Thank you for bring...

Singapore
Reviewed 6 December 2016

Set in a grand building, this hotel was recently renovated, and now offers spacious, modern rooms. My SPG status was also recognised with a room upgrade. Great location just steps away from Milano Centrale and the metro, it offers easy access to the rest of Milan. Don't feel like taking public transport? No problem. Take advantage of the hotel shuttle,...

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Helpful?
Thank vade27
Olivieri_Marco, General Manager at Excelsior Hotel Gallia, a Luxury Collection Hotel, responded to this review

Dear "vade27", Thank you very much indeed for your nice review and the five star rating. We are delighted to hear that your recent stay has been flawless and perfectly in line with your expectations. It seems to us that you have enjoyed a true Luxury Collection Hotel experience at 360 degrees. We look very much forward to have you...

Singapore
Reviewed 4 December 2016

Very spacious and well designed luxury hotel. Bathroom are big and they use Trussardi amenities. Entrance of lobby is very grand, doormen are very friendly. Surrounding of the lobby is very clean and spacious. The only setback is that the housekeeper don't really speaks English, they always sent the wrong things. And they were slow in action too. Staff at...

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Helpful?
Thank Lyn L
Olivieri_Marco, General Manager at Excelsior Hotel Gallia, a Luxury Collection Hotel, responded to this review

Dear "Lyn L", Thank you for taking the time to share your opinion with us. Your feedback is very important to us as it helps us to identify the areas that need improvement. It seems that overall you recent stay with us has been enjoyable. We regret to learn that you had to encounter some service issues during check-in and...

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Staying in Stazione Centrale

Neighbourhood Profile
Stazione Centrale
Central Station represents a bridge towards the future. Impressive skyscrapers and new age buildings stretch the skyline with the majestic Unicredit Tower cutting through. Surrounding it are large towers that define Piazza Gae Aulenti, where the fountain and the Monumento Trombe leave one breathless. A famous building of the district is the Vertical Forest, where the innovative materials and trees planted on the terraces are a unique mix of nature and man-made construction. In the district, there is the Monumental Cemetery, known for its antique tombs with sculptures portraying angels of commemorative scenes many will find touching.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Terrazza Gallia
Terrazza Gallia
Cuisines: Italian, Seafood, Mediterranean, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Concierge
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Excelsior Hotel Gallia reflects the glittering essence of Milan's sophistication. Originally opened in 1932, the hotel has been completely renovated by renowned Milanese designer Marco Piva. An architectural jewel of belle epoque grandeur, Piva has created an extraordinary new destination in the city of style. ... more   less 

Additional Information about Excelsior Hotel Gallia, a Luxury Collection Hotel

Address: 9 Piazza Duca d'Aosta, 20124 Milan, Italy
Region: Italy > Lombardy > Milan > Stazione Centrale
Price Range: ₹ 20,189 - ₹ 43,138 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excelsior Hotel Gallia, a Luxury Collection Hotel 5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Le Meridien Gallia Hotel Milan
Le Meridien Hotel Milan
Le Meridien Milan
Milan Le Meridien
Hotel Style:
#4 Romantic Hotel in Milan
#5 Business Hotel in Milan
#7 Spa Hotel in Milan
#11 Family Hotel in Milan
#12 Luxury Hotel in Milan
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Questions & Answers

Here's what travellers have asked, with answers from Excelsior Hotel Gallia, a Luxury Collection Hotel staff and other travellers.
18 questions
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Questions? Get answers from Excelsior Hotel Gallia, a Luxury Collection Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like a little more space the junior suites or better are the way to go.”
 of 5 bubbles lucyAustralia, 14 Jan 2017 | Read review
“SPG gold/platinum for free upgrades!”
 of 5 bubbles Danielnjoo, 7 Dec 2016 | Read review
“Choose a room that face Central Station as the view at night is scenic.”
 of 5 bubbles 86LynL, 3 Dec 2016 | Read review
“Stay away. There is also a continual rumble from the trains”
 of 5 bubbles willowMelbourne, 28 Nov 2016 | Read review
“East side rooms have an awesome view oer Centrale.”
 of 5 bubbles 191shervinf, 18 Nov 2016 | Read review
5 of 5
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