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Baglioni Hotel Carlton

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#32 of 430 Hotels in Milan
Certificate of Excellence
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470 Reviews from our TripAdvisor Community

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Showing 269: English reviews
Philadelphia, Pennsylvania
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 weeks ago

We had an "advanced payment, however with no refund for cancellation" special rate but had to cancel for personal reasons. Instead of keeping our fee, the hotel credited it from the initial entrance date in June until the end of 2016. As a result when we returned to Rome two months later our initial fee was happily and gracefully applied.... More 

Thank jfratto
LorenzoSoleri, Direttore generale at Baglioni Hotel Carlton, responded to this review

Dear jfratto, Thank you very much for your kind comments, I am so delighted to hear that you enjoyed your stay at the Baglioni Hotel Regina, and our wonderful location in the heart of Via Veneto. I am so pleased that you find our employees professional and flexible to most needs. We all look forward to welcoming you back to... More 

2 reviews
Reviewed 3 weeks ago

During a trip from Switzerland to Italy and then France, this was my favourite hotel. It's not the newest or most modern, but the staff who work here have a tremendous old-world attention to detail and are just so lovely. Love the sparkling water bottle in your room? Tomorrow there will be two. Head out for a nightcap? Your bed... More 

Thank Valerie J
LorenzoSoleri, Direttore generale at Baglioni Hotel Carlton, responded to this review

Dear Valerie J, Thank you very much for your generous and thoughtful comment on TripAdvisor following your recent stay with us. I sincerely appreciate your kind comments on our hotel which I look forward to sharing with our team who will be delighted to hear that they could be part in creating such a memorable stay. My colleagues and I... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

A real 5* hotel. Lovely spacious rooms, excellent service. Our experience starting from checking in to checking out was great. Also a great location with a back door directly in the shopping streets of Milano. I will definitely stay here during my next Milano trip!!! Highly recommended!!!

Thank George S
LorenzoSoleri, Direttore generale at Baglioni Hotel Carlton, responded to this review

Dear George S, Thank you for your fabulous review. Your very nice description of your stay is exactly what we aim to achieve, that is to say an exceptional and memorable visit, not only by taking advantage of our great product and perfect location, but also by delivering a professional, warm and friendly service. We hope your travels will bring... More 

Houston, Texas
1 review
Reviewed 4 weeks ago

I stayed there recently for one night and I enjoyed every minute and every mouthful of excellent food and wines supplied. The hotel is located in the best shopping area in Milan and only a short walk to Doume Cathedral. The rooms are spacious and comfortable and the bathrooms are like a spa. I would not go anywhere else.

Thank neilm12016
LorenzoSoleri, Direttore generale at Baglioni Hotel Carlton, responded to this review

Dear Neilm12016, Thank you so much for your glowing review! I was absolutely delighted to read your positive feedback on your recent stay. We believe our product and our offer is among the very best in Milan and your comments certainly reflect that. We look forward to welcoming you back again and again. Kind Regards, Lorenzo Soleri General Manager More 

Boston, MA
2 reviews
Reviewed 4 weeks ago

Arrived the last day of our honeymoon in mid October and although our reservation said early check in was coordinated, our room was not ready upon arrival. The Assistant Manager attempted to apologize for the confusion and ‘offered’ us coffees in the bar while we waited. After repeated responses of ‘only 10-20 more minutes’, 2 hours later the room was... More 

Thank mpcortese
LorenzoSoleri, Direttore generale at Baglioni Hotel Carlton, responded to this review

Dear MpCortese, From reading your comments I can understand entirely your disappointment with your most recent stay at the Baglioni Hotel Carlton. I certainly don’t want to find excuses for certain areas that should have been operating more smoothly, and I offer my sincere apologies that you didn’t have a perfect stay. I wanted to thank you for your feedback... More 

Level Contributor
237 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
Reviewed 27 October 2016 via mobile

This is a traditional high class Italian hotel, polished wood, marble and brass, old fashioned but comfortable. Our room however was in need of some attention. Dark to point of gloomy because of low energy low watt bulbs, small windows facing inner courtyard with brown transparent curtains making gloom all day. Shower was totally inadequate. Needs a thermostat shower. Bath... More 

Thank Wabamik
LorenzoSoleri, Direttore generale at Baglioni Hotel Carlton, responded to this review

Dear Wabamik, Thank you very much for your kind feedback. I was very pleased to read that you enjoyed your time with us and mostly, that the Team was able to compensate for the issues had with the room, for which I apologies. We look forward to welcoming you back in the near future in order to enjoy a spotless... More 

Bellaire, Texas, United States
Level Contributor
632 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
Reviewed 19 October 2016

We had stayed at the Baglioni on a couple of occasions previously, so we decided to return for this most recent trip. It was clearly the right decision. Well located, just a few blocks from the Duomo and La Scala and just steps from via della Spiga, the Baglioni continues to be an outstanding hotel. From the moment of check-in,... More 

Thank Gabriel H
LorenzoSoleri, Direttore generale at Baglioni Hotel Carlton, responded to this review

Dear Gabriel H, I just wanted to thank you for sharing your comments about our hotel with other travellers here on Trip Advisor. It was a great pleasure to read your review, and to see how much you enjoyed your stay with us. I am very proud of our team, and am so glad to read how well they performed... More 

Zurich, Switzerland
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 October 2016

Fashion week Milano.... well one of my personal highlights. I have chosen the Carlton Baglioni Hotel. I did not get a special rate or an offer so I did pay 1500 Euros a night including breakfast. The location of the hotel is amazing. You are i the heart of Milano and it will take you 15 minutes by foot (... More 

Thank love4traveling7
LorenzoSoleri, Direttore generale at Baglioni Hotel Carlton, responded to this review

Dear Love4travelling7, Thank you for your review and please accept my apologies for the inconvenience you suffered as a result of the issues you experienced with the rooms given. I understand how frustrating this would have been for you and I am following up with my team to ensure that we are providing our guests with immediate support when issues... More 

Sydney, Australia
1 review
Reviewed 10 October 2016

Beautiful hotel , staff are nice , location of this hotel made my experience in Milan great. Great restaurant, breakfast could improve. Decor is good . The location of this hotel is fantastic. You walk into the best street in Milan, most interesting parts are only a very short walk away.

Thank foznorm
LorenzoSoleri, Direttore generale at Baglioni Hotel Carlton, responded to this review

Dear foznorm, Thank you for taking the time to share your comments on TripAdvisor following your stay at the Baglioni Hotel Carlton. I truly appreciate your thoughtful and considerate review which I have shared with all our colleagues, who are delighted you took away such positive impressions of your stay. I will treasure your constructive comment regarding our breakfast offer,... More 

Level Contributor
55 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 8 October 2016

I would never have thought in 100 years that I would give 5 stars to a hotel that kept me waiting for 3 and half hours for my room but after than unfortunate start they were flawless. The room was nice sized and well appointed, the location (on the edge of the fashion district) was great and the staff could... More 

Thank ctyankee20
LorenzoSoleri, Direttore generale at Baglioni Hotel Carlton, responded to this review

Dear ctyankee20, Thank you for taking the time to post your review on TripAdvisor following your stay with us here at the Baglioni Hotel Carlton. We are all extremely pleased to read that you enjoyed all aspects of your stay and that the team took such great care of you, making it up for the limping start. We do hope... More 

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Staying in Centro Storico

Neighbourhood Profile
Centro Storico
The pulsating core of Milan is in Centro. Duomo Square is enclosed by the gothic cathedral, the historic icon of Milan. However, shopping is what draws most crowds to this area. The classy and versatile Galleria Vittorio Emanuele II with luxury boutiques and high quality restaurants will turn any shopping or lunch expedition into a royal experience. Head to the rooftop of the flagship La Rinascente to enjoy the view of the animated square with a panorama of the Duomo. The Corso Vittorio Emanuele II is the street for high-end shopping. Brands of all kinds and street artists attract the attention of all visitors; while at Via Santa Radegonda 16, Luini Panzerotti is a much appreciated street food shop providing unimaginable culinary experiences. If shopping takes its toll on you, consider visiting Castello Sforzesco, a 15th century castle housing several museums. Those looking to relax can go to Parco Sempione, where nature provides respite from the energy of this dynamic and international city.
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Airport Transportation
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Baglioni Hotel Carlton is a 5 star hotel in Milan, Italy perfect for both leisure and business trips. It is situated in the heart of Milan, at the crossroads of culture, fashion and design, in a highly prestigious position: it directly overlooks Via della Spiga, the most celebrated shopping street in the city. Via Montenapoleone, the cathedral and the famous La Scala theatre are situated a short distance away. The Baretto al Baglioni is one of the most famous restaurants in Milan and the perfect meeting place for the Italian and international Jet Set. A renowned place of refreshment for those working in Milan, Caffé Baglioni, is ideal for small work meetings and major encounters. ... more   less 

Additional Information about Baglioni Hotel Carlton

Address: Via Senato 5, 20121 Milan, Italy
Region: Italy > Lombardy > Milan > Centro Storico
Price Range: ₹ 17,450 - ₹ 33,663 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Baglioni Hotel Carlton 5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Carlton Hotel Milan
Hotel Style:
#5 Romantic Hotel in Milan
#12 Spa Hotel in Milan
#16 Family Hotel in Milan
#17 Business Hotel in Milan
#26 Luxury Hotel in Milan
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Questions & Answers

Here's what travellers have asked, with answers from Baglioni Hotel Carlton staff and other travellers.
9 questions
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Questions? Get answers from Baglioni Hotel Carlton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I highly recommend a junior suite: space with the utmost comfort.”
 of 5 bubbles 840gabrielh, 19 Oct 2016 | Read review
“ask for an upgrade and the rooms not facing the main street”
 of 5 bubbles love4traveling7, 12 Oct 2016 | Read review
“facing the quiet side of the hotel is best”
 of 5 bubbles ctyankee20, 8 Oct 2016 | Read review
“Get the back facing rooms if you don't want to hear street noise.”
 of 5 bubbles marigo13, 18 Sep 2016 | Read review
“Ask for a room with less street noise, not that bad, but doesn't hurt to ask.”
 of 5 bubbles DaleB89, 8 Sep 2016 | Read review
5 of 5
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