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Palace Hotel

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Traveller (421)
Room & Suite (370)
Dining (45)
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Overview
  • Excellent35%
  • Very good42%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“garden bar”(18 reviews)
“great location”(94 reviews)
“lake como”(109 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
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Reviews (952)
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244
251
88
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17
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244
251
88
32
17
Show reviews that mention
All reviewsgarden bargreat locationlake comoa lake view roomshort walkbreakfast room istrain stationcold meatscentral locationrestaurants and shopsbreakfast was excellentwonderful hotelper daysmall balconyyogurtold townmichelangelo
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1 - 5 of 632 reviews
Reviewed 6 days ago

This is a beautiful hotel, very picturesque grounds, right on the lake. Pleasant, helpful staff, good breakfast, great rooms. Within walking distance to shops, ferries, restaurants, cafes, and a lovely park. Highly recommend.More

Thank ladypamela2016
Response from GM_PAL_HBE, General Manager at Palace HotelResponded 5 days ago

Dear ladypamela2016, thank you for posting a review! We are happy to know you enjoyed your recent stay with us at the Palace Hotel. Your positive feedback is greatly appreciated. I will gladly share your thoughts with my cherished team! Looking forward to your next...More

Reviewed 1 week ago via mobile

The Palace Hotel was a lovely hotel located in an excellent part of Como, close to shops and the waterfront. The hotel appears grand from the exterior, although is a little tired inside. We were only staying 2 days and 1 night, so the rooms...More

Thank Adam6750
Reviewed 2 weeks ago

Very nice hotel on the lakefront. Short walks to historic center, ferry and funicular. Stayed in a classic Plinius which wasocated back of the hotel with Duomo view. Very quiet. Excellent sound proofing. Near elevator but never heard a sound. Room very nice but small...More

1  Thank lanaleah
Reviewed 3 weeks ago

I believe this is the hotel prides itself as being the best in Como however i would not classify as being anymore than 3 stars .When you arrive and see the magnificent building and the glorious entrance it looks great however then you realise the...More

1  Thank mick48dc
Response from GM_PAL_HBE, General Manager at Palace HotelResponded 3 weeks ago

Dear mick48dc, thank you for your review. I am sorry to read about your overall dissatisfaction following your stay with us at the Palace Hotel. We are indeed a 4-star hotel and we normally pride ourselves on the excellent comments received about our service and...More

Reviewed 3 weeks ago via mobile

If you're a regular visitor to Mandarin Oriental hotels, this place is not for you. We chose it as it was the best hotel in Como, according to reviews. Reception staff unresponsive, concierge non-existant and even though you were paying through the nose you got...More

Thank NickS4
Response from GM_PAL_HBE, General Manager at Palace HotelResponded 3 weeks ago

Dear NickS4, thank you for your review. I am disappointed to read about your overall dissatisfaction following your recent stay with us at the Palace Hotel. We are a 4-star hotel and therefore cannot compete (nor be compared) with a Mandarin Oriental 5-star hotel, neither...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Hotel Amenities
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 222 - US$ 435 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 222 - US$ 435 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (421)
Room & Suite (370)
Dining (45)
Pool & Beach (6)
Amenities (13)
Business Centre & Event Rooms (3)
Questions & Answers
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21 June 2018|
AnswerShow all 2 answers
Response from SoCalR_E | Reviewed this property |
No, if you want easy access to ferry’s, and the city of Como it’s a good spot.
0
Votes
بندر ا
24 October 2017|
AnswerShow all 4 answers
Response from GM_PAL_HBE | Property representative |
Yes, we are 200 mt from the Como Nord Lago train station which links to the Malpensa Express. The main train station, Como San Giovanni is 1,5 km, just 5 minutes by taxi. Hope to see you soon! Palace Hotel
0
Votes
Google Translation
Noreen O
11 September 2017|
AnswerShow all 2 answers
Response from GM_HBE | Property representative |
Dear Noreen, if the airport is Milan Malpensa (MXP) we can suggest the train as the station is just 200 meters from the hotel. Travel time is 1 hour 15 minutes. Bear in mind that you must switch trains in the station of... More
1
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Room Tips
"Lake view rooms in the front of hotel. Rooms in the back are very quiet and have a view of the Duomo."
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"Lake view rooms better"
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"Pay extra for a lake view room on the second floor."
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"View to the lake."
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