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Excelsior San Marco Hotel

0.8 km from Bergamo centre
  • Restaurant
  • Room Service
  • Bar/Lounge
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Piazzale della Repubblica 6, 24122 Bergamo, Italy
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635 Reviews from our TripAdvisor Community

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Showing 291: English reviews
Stockholm, Sweden
Reviewed 1 week ago via mobile

A good hotel in Bergamo with a great location. It's near the old Town and also the new lower center. You will find many good restaurants within a few minutes walking distance. They offer parking just outside, wifi is free and good. Nice breakfast with good selection. Beds are comfy and rooms quiet. I'll stay here again next time in...

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Helpful?
Thank Sredna1
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr/ Mrs Sredna1, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback . We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

Bangor NI
Reviewed 2 weeks ago

A lot of other reviewers have mentioned the damp smell. We stayed on the 4th floor at the side of the hotel with a old city view and did not notice it. There was a smell outside at the front of the hotel on one occasion. The breakfast was good although the cooked breakfast did not look appetising. Staff were...

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Helpful?
Thank SimonBangorNI
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr Simon Bargor, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback and your suggestion. We provide for free charge the tea maker directly in the superior and de luxe rooms and on request in the standard room always for free!!. We look forward to giving welcome again. Best Regards Hotel...

Moscow, Russia
Reviewed 5 January 2017

The hotel is completely outdated. It was a good hotel several years ago but now - everything required renovation. Plus you are feeling very strong uninhabitable dump smell starting from the entrance and more strong in rooms. Do not know how it looks like in summer time but in winter - yes! Breakfast is absolutely depressing with no variety -...

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2Thank vs-versus
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Customer, our answer is the same like we wrote for your review on Booking.com: we regret that your stay was not up to your expectations. Although you had booked a standard room at €. 90.00 per day for two people including breakfast in the days of New Year's eve. We have changed you 3 times the room because you...

Miami, Florida
Reviewed 21 December 2016 via mobile

I truly loved the old feel of this hotel. No complaints. Loved the room and the service. Very friendly. I loved the fact that the room had an actual key! Not a magnet one. The hotel was also in walking distance to some great restaurants. The historic charm with a bit of modern flare was a great combo. I would...

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Thank bbowebs
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mrs/Mr bbowebs, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

Liverpool, United Kingdom
Reviewed 14 December 2016

This was our 4th stay the staff are so very helpful on reception always very polite and friendly as were the staff at breakfast . As we were celebrating a birthday the hotel kindly upgraded our room which was very kind of them.The rooms would benefit from new carpets as they are very used but still very nice.The hotel is...

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1Thank Deborah S
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mrs Deborah S, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback and your compliments for our Staff. We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

Switzerland
Reviewed 5 December 2016

It's very well located in Bergamo, around 10min walking from any place. The hotel was just fine, meaning that it met our expectations, not above not under, just good enough. It has an available parking in front of the hotel and the room was big with a nice big bed. Decoration can be improved, but again, it is fine. Breakfast...

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Helpful?
Thank barrenengoa
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mrs Barrenengoa, We are sorry but we don't understand your complaint. We don't understand what do you mean, if you like explain us we're at your total disposal! We work hard to make our guests happy and appreciate your feedback and your suggestions. Thanks for staying with us. We look forward to giving welcome again. Best Regards Hotel Excelsior...

Northwich, United Kingdom
Reviewed 3 December 2016 via mobile

If you're heading to Bergamo for business or pleasure this hotel is a smart choice, it's a true 4 star with a good variety of amenities. It's situated in downtown Bergamo but right at the base of the hill that climbs up to 'Citta Alta' (the must see 'old town'). The hotel has a very nice roof top restaurant but...

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1Thank goderz7
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr/Mrs Goderz7, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback and your suggestions. We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

San Francisco, CA
Reviewed 25 November 2016

It was our first visit to Bergamo, and we wanted to spend time primarily in Citta Alta. However we arrived in a car and we aware of the fact that parking in Citta Alta is difficult. Excelsior San Marco was a compromise: it is located in Citta Bassa, has parking (for additional fee), and is 5 minutes walk from Funicolare...

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Thank aozh
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr/Mrs Aozh, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback and your suggestions. We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

Krakow, Poland
Reviewed 20 November 2016 via mobile

We went to Bergamo just for one day and we had chosen that hotel as it is close to Citta Alta. The hotel is what you can expect from 4* one : very clean, polite and helping stuff. Rooms and beds are big and comfy. Bathroom is also big and you will have plenty of towels. The only disadvantage was...

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Thank novvak
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr/Mrs Novvak, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback and your suggestions. We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

Milan, Italy
Reviewed 16 November 2016 via mobile

Everything was great! I lodged in the suite, and the bathroom was great with the jacuzzi! The view was even more spectacular! Me and my friends enjoyed it, and didn't even want to go away.. and The room service was just on point!

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Thank Jenna C
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mrs Jenna C Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback and your compliments. We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Excelsior San Marco Hotel

Address: Piazzale della Repubblica 6, 24122 Bergamo, Italy
Region: Italy > Lombardy > Province of Bergamo > Bergamo
Price Range: ₹ 6,419 - ₹ 9,842 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Excelsior San Marco Hotel 4*
Number of rooms: 163
Reservation Options:
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Also Known As:
Excelsior San Marco Bergamo
Hotel Excelsior San Marco
Hotel Style:
#3 Business Hotel in Bergamo
#4 Family Hotel in Bergamo
#6 Romantic Hotel in Bergamo
#7 Luxury Hotel in Bergamo
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Questions & Answers

Here's what travellers have asked, with answers from Excelsior San Marco Hotel staff and other travellers.
6 questions
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Questions? Get answers from Excelsior San Marco Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room with old town view”
 of 5 bubbles SimonBangorNI, 5 Feb 2017 | Read review
“If possible choose another hotel!”
 of 5 bubbles vs-versus, 5 Jan 2017 | Read review
“Room was th view of CItta Alta”
 of 5 bubbles 599deborahs, 14 Dec 2016 | Read review
“If you need a parking, consider hotel's own parking lot (outdoors and indoors available). The close-by public parking is less convenient”
 of 5 bubbles aozh, 24 Nov 2016 | Read review
“Room 406 is a large corner twin stunning views, two windows and balcony. Room 407 is a large room , stunning views especially at night .”
 of 5 bubbles 523maryl, 9 Nov 2016 | Read review
5 of 5