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Excelsior San Marco Hotel

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614 Reviews from our TripAdvisor Community

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Showing 285: English reviews
Northwich, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW via mobile

If you're heading to Bergamo for business or pleasure this hotel is a smart choice, it's a true 4 star with a good variety of amenities. It's situated in downtown Bergamo but right at the base of the hill that climbs up to 'Citta Alta' (the must see 'old town'). The hotel has a very nice roof top restaurant but... More 

Helpful?
Thank goderz7
San Francisco, CA
Level Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 1 week ago

It was our first visit to Bergamo, and we wanted to spend time primarily in Citta Alta. However we arrived in a car and we aware of the fact that parking in Citta Alta is difficult. Excelsior San Marco was a compromise: it is located in Citta Bassa, has parking (for additional fee), and is 5 minutes walk from Funicolare... More 

Helpful?
Thank aozh
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr/Mrs Aozh, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback and your suggestions. We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco More 

Krakow, Poland
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago via mobile

We went to Bergamo just for one day and we had chosen that hotel as it is close to Citta Alta. The hotel is what you can expect from 4* one : very clean, polite and helping stuff. Rooms and beds are big and comfy. Bathroom is also big and you will have plenty of towels. The only disadvantage was... More 

Helpful?
Thank novvak
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr/Mrs Novvak, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback and your suggestions. We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco More 

Milan, Italy
2 reviews
Reviewed 2 weeks ago via mobile

Everything was great! I lodged in the suite, and the bathroom was great with the jacuzzi! The view was even more spectacular! Me and my friends enjoyed it, and didn't even want to go away.. and The room service was just on point!

Helpful?
Thank Jenna C
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mrs Jenna C Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback and your compliments. We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco More 

Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 weeks ago via mobile

Decent hotel with good location in Bergamo. The hotel has seen its better days and should benefit from an renovation / update. Hotel room extremly hot and I had a hard time to sleep. No chance to set the air condition. Big parking just outside was convinient.

Helpful?
Thank Gbgpatrik
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mrs Gbgpatrik, we are very sad that the stay was not up to your expectations. We hope to have another chance. Best Regards Hotel Excelsior San Marco More 

Drogheda, Ireland
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago

Arrived at the Hotel Excelsior San Marco on Oct 31st stayed until November 4th . The hotel itself was a gem of a find . There were three in our party we occupied rooms 407 and 406 . Rooms excellent and the view from these rooms , both day and night was spectacular. The Hotel itself is situated just a... More 

Helpful?
1 Thank Mary L
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mrs Mary L Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback and your compliments. We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco More 

Tralee, Ireland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

This is a lovely hotel in a superb location for the Citta Alta. The hotel is immaculately clean, I have never seen a hotel so clean, the delux rooms are great and the room is very cosy and comfortable and spotless. The staff at the front desk could not be more helpful, especially the young gentleman with the glasses( sorry... More 

Helpful?
Thank kmurphy479
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr/Mrs Kmurphy479 Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback and your suggestion to improve the customer satisfaction. We look forward to giving welcome again. ( with a nice panoramic table at the Roof Garden Restaurant) Best Regards Hotel Excelsior San Marco More 

Antwerp, Belgium
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

Nice hotel with great breakfast, warm, cold... Ideally situated getweeën the old town and the newer part of the city. The funiculare is only five minutes away. If you come with your own car, there is a car park in front and below the hotel.

Helpful?
Thank MarcBerchem
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr MarcBerchem Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback . We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco More 

Turku, Finland
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 October 2016

This hotel provides excellent service. It is very well located wrt to Città Alta and public transportation. The top floor restaurant overlooks the old town and is particularly recommended in the evening.

Helpful?
Thank Hannu N
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr Hannu N Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback . We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco More 

Krakow, Poland
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 October 2016

It is very good hotel in interesting location (city center), not far from train/bus station, shopping area and old city center (Citta Alta). The breakfast was ok, however I was surprise that the choice of vegetables is so small (only tomato and cucumber). I expect also good ham (prosciutto crudo, e.g. Parma ham), but it was only in one day,... More 

Helpful?
Thank 839tomasz
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr 839tomasz, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback . We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Excelsior San Marco Hotel

Address: Piazzale della Repubblica 6, 24122 Bergamo, Italy
Region: Italy > Lombardy > Province of Bergamo > Bergamo
Price Range: ₹ 6,689 - ₹ 9,307 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Excelsior San Marco Hotel 4*
Number of rooms: 163
Reservation Options:
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Also Known As:
Excelsior San Marco Bergamo
Hotel Excelsior San Marco
Hotel Style:
#3 Business Hotel in Bergamo
#4 Family Hotel in Bergamo
#6 Romantic Hotel in Bergamo
#7 Luxury Hotel in Bergamo
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Questions & Answers

Here's what travellers have asked, with answers from Excelsior San Marco Hotel staff and other travellers.
5 questions
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Questions? Get answers from Excelsior San Marco Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you need a parking, consider hotel's own parking lot (outdoors and indoors available). The close-by public parking is less convenient”
 of 5 bubbles aozh, 24 Nov 2016 | Read review
“Room 406 is a large corner twin stunning views, two windows and balcony. Room 407 is a large room , stunning views especially at night .”
 of 5 bubbles 523maryl, 9 Nov 2016 | Read review
“You wont be disappointed in the rooms”
 of 5 bubbles kmurphy479, 7 Nov 2016 | Read review
“I think all rooms are ok.”
 of 5 bubbles 839tomasz, 26 Oct 2016 | Read review
“Ask for a room at the upper floors that faces the upper city - Cita Alta”
 of 5 bubbles PetrVM, 17 Oct 2016 | Read review
5 of 5
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