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Excelsior San Marco Hotel

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Excelsior San Marco Hotel
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657 Reviews from our TripAdvisor Community

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Showing 298: English reviews
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Athens, Greece
Reviewed 3 days ago NEW

The hotel is located at an ideal location close to the cable car for the old city of Bergamo and the new city. Is a hotel landmark that is close to everything. On the other hand this hotel, could do with some renovation in the rooms. The rooms despite the nice view are with date furniture. The staf are formal...

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Helpful?
Thank Georgios T
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr Georgios T, I would like to thank-you for being our guest. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. May we please ask you to indicate us in which situation you have found that the staff ? At Hotel Excelsior San Marco, we strive to provide a...

Reviewed 1 week ago

We stayed in Bergamo for one night, and it was an amazing surprise - also in part with our stay at Excelsior Hotel The hotel is amazingly located in Citta Bassa next to great restaurant. The area of the hotel is open, and there plentiful parking around. Note that the hotel offers paid parking, although in my opinion, it's a...

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Thank Niv B
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr/Mrs Niv B, Thanks for staying with us. We work hard to make our guests happy and appreciate your lovely review , your compliments and your suggestion . We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

Arroyo de la Miel
Reviewed 3 weeks ago

A lovely place, well worth a visit. We found it a tad expensive compared to where we live in Spain but Italy in general is not cheap so we knew that before we travelled. Some lovely places to visit, especially the upper old city - we got there via 2 x cable trains and the views were breathtaking. The people...

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Helpful?
Thank Hincha
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr/Mrs Hincha, Thanks for staying with us. We work hard to make our guests happy and appreciate your review . We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

Amsterdam, The Netherlands
Reviewed 4 weeks ago

There's nothing exceptional about the hotel in looks, facilities or location but it's very comfortable and the location between station and old center is ideal. Double room overlooking the street has nice balcony, very comfortable bed and large bathroom. Free wifi was very speedy. The coffee maker in the room is a nice touch in the morning.

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Thank Albert S
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr Albert S, Thanks for staying with us. We work hard to make our guests happy and appreciate your review . We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

Bucuresti, Romania
Reviewed 15 March 2017

I stayed 1 night while visiting Bergamo. It's situated between the new lower center and the upper old city. It's 3 min walk to the cable car and 15 min to the railway sttaion. The breakfast was very good.

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Thank Masha B
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mrs Masha B, Thanks for staying with us. We work hard to make our guests happy and appreciate your review . We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

Houston, Texas
Reviewed 9 March 2017

This hotel is in a great location of Bergamo but could use a refresh on the interior. The location is great if you want to go to the old town. Good restaurants nearby that are within walking distance.

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Thank winescs
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr/ Mrs Winescs, Thanks for staying with us. We work hard to make our guests happy and appreciate your suggestion . We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

Sandbach, United Kingdom
Reviewed 20 February 2017

A really brilliant location for a weekend break being situated between the Old Town and the New. Would not hesitate to return to this hotel.....comfortable rooms and a really good choice at breakfast. Plenty of good restaurants within easy walking distance.

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Thank BirdGP
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr/ Mrs BirdGP Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback . We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

Stockholm, Sweden
Reviewed 10 February 2017 via mobile

A good hotel in Bergamo with a great location. It's near the old Town and also the new lower center. You will find many good restaurants within a few minutes walking distance. They offer parking just outside, wifi is free and good. Nice breakfast with good selection. Beds are comfy and rooms quiet. I'll stay here again next time in...

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Helpful?
Thank Sredna1
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr/ Mrs Sredna1, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback . We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

Bangor NI
Reviewed 5 February 2017

A lot of other reviewers have mentioned the damp smell. We stayed on the 4th floor at the side of the hotel with a old city view and did not notice it. There was a smell outside at the front of the hotel on one occasion. The breakfast was good although the cooked breakfast did not look appetising. Staff were...

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1Thank SimonBangorNI
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr Simon Bargor, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback and your suggestion. We provide for free charge the tea maker directly in the superior and de luxe rooms and on request in the standard room always for free!!. We look forward to giving welcome again. Best Regards Hotel...

Moscow, Russia
Reviewed 5 January 2017

The hotel is completely outdated. It was a good hotel several years ago but now - everything required renovation. Plus you are feeling very strong uninhabitable dump smell starting from the entrance and more strong in rooms. Do not know how it looks like in summer time but in winter - yes! Breakfast is absolutely depressing with no variety -...

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2Thank vs-versus
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Customer, our answer is the same like we wrote for your review on Booking.com: we regret that your stay was not up to your expectations. Although you had booked a standard room at €. 90.00 per day for two people including breakfast in the days of New Year's eve. We have changed you 3 times the room because you...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Excelsior San Marco Hotel

Address: Piazzale della Repubblica 6, 24122 Bergamo, Italy
Region: Italy > Lombardy > Province of Bergamo > Bergamo
Price Range: ₹ 6,116 - ₹ 10,425 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Excelsior San Marco Hotel 4*
Number of rooms: 163
Reservation Options:
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Also Known As:
Excelsior San Marco Bergamo
Hotel Excelsior San Marco
Hotel Style:
#3 Business Hotel in Bergamo
#4 Family Hotel in Bergamo
#5 Luxury Hotel in Bergamo
#6 Romantic Hotel in Bergamo
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Questions & Answers

Here's what travellers have asked, with answers from Excelsior San Marco Hotel staff and other travellers.
6 questions
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Questions? Get answers from Excelsior San Marco Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a renovated room with view at the old city!”
GeorgiosT185, 22 Apr 2017 | Read review
“Prefer a room in a higher floor, facing Citta Alta. It's the best part about Bergamo”
47nivb, 17 Apr 2017 | Read review
“We just had a standard room as we were only on a short break.”
Hincha, 31 Mar 2017 | Read review
“Overlooking the main street”
alberts956, 28 Mar 2017 | Read review
“Room 506 has a spectacular upper old city view.”
MashaB_11, 15 Mar 2017 | Read review
5 of 5