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Excelsior Palace Hotel

Hotels.comUS$ 326*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 336*
US$ 326*
US$ 336*
US$ 336*
US$ 326*
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Excelsior Palace Hotel
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1,360 Reviews from our TripAdvisor Community

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There are newer reviews for Excelsior Palace Hotel
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Showing 550: English reviews
Detroit, Michigan
Reviewed 24 April 2013

We selected the Excelsior Place and Rapallo as it seemed to be centrally located for our sightseeing in the Liguria area (Cinque Terre, Portifino, etc.). Turned out to be a very pleasant surprise. The hotel is on a perfect piece of land right on the bay and is beautifully landscaped. Service is prompt and friendly. But, the real stunner was...

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Helpful?
1Thank Frank B
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We thank you for your review written on the occasion of your recent stay at the Excelsior. We are delighted to read that you appreciated the location of the property, very closed to the main attractions as Portofino and the fabulous Cinque Terre. Regarding the property, we thank you for your compliments about the view from the hotel...

Peterborough, United Kingdom
Reviewed 15 April 2013

We moved to this hotel at the last minute (after finding our original hotel so bad that we left after one night) and this one was just gorgeous. Our room was luxurious. Spacious, beautifully decorated, very well appointed with all the usual things (telephones, fridge, safe, writing desk etc) and with some nice extras like the umbrella in the wardrobe,...

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Helpful?
1Thank Judy S
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, First of all let us thank you for your review written on the occasion of your recent stay at the Excelsior. We are delighted to read that you fully enjoyed the experience of being our Guest appreciating above all the property common areas as well as the rooms and their position. Regarding your remarks about the service at...

Nottinghamshire, England
Reviewed 10 April 2013

This is a lovely hotel in a great location, a very pleasant walk through a small park and across a pretty bridge brings you to the promenade at Rapallo. The hotel is beautifully furnished and our room was a good size, as was the bathroom, and the balcony was big enough to sit and take in the beautiful views. The...

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Helpful?
Thank hugsysnanna
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We are pleased you found the hotel lovely and the location great. Moreover, we are delighted to hear that our Staff are excellent. Concerning your remark about the lack of variety of our Breakfast, we would like to specify that on a very limited number of days in low season our Buffet Breakfast was arranged at the Yachting...

London
Reviewed 1 April 2013

I stayed at this hotel over the Easter holidays. The staff were very attentive and helped anyway possible. The public areas, bars and restaurants offered much variety and great ambience. Being slightly up a hill, the hotel offers wonderful seclusion, yet is easy to walk into town and takes mere minutes. The views are breathtaking. The room was a great...

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Helpful?
1Thank andrew l
ExcelsiorRapallo, General Manager at Excelsior Palace Hotel, responded to this review

Dear Guest, We are delighted to hear thay you spent great Easter holydays with us. We are happy that first of all you so positively evaluated our Staff and service and that you appreciated the hotel's position and views. We have also taken note of your remark about the lack of weights at our Fitness Centre, which is available free...

Herzliya, Israel
Reviewed 22 March 2013

It is very expensive but we had the chance to stay there since it was off season and there was enough free rooms. Breakfast is excellent! Like real 5 starts hotel. Service is amazing except one man which we didn’t like at all. Rooms are very nice and the location is 5 min by walk and if you have a...

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Helpful?
Thank ayelet5544
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, Many thanks for your review written on the occasion of your recent stay at the Excelsior. We are delighted to read that you enjoyed our property and particularly appreciating our Buffet Breakfast as well as the service and the room. We thank you also for your comments regarding the position of the hotel, very closed to the town...

Como, Italy
Reviewed 15 March 2013

Not a 5* at all, maybe 4. Room quality terrible, linen (.......) bathrom clean. Food quality average. Building old style and needs restiling. SPA terrible. It s kind of flashback reality in the 80s.... No beach, just solarium area....

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Helpful?
Thank stefy031
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, Further to your review written on the occasion of your recent stay at the Excelsior Palace Hotel, we are awfully sorry to read that you don’t consider the Excelsior a 5 star lucury hotel. We inform you that we obtained this classification reflecting the high standard of quality required for a 5 star luxury hotel regarding the service,...

Tel Aviv, Tel Aviv, Israel
Reviewed 9 February 2013

This hotel is well situated right before Portofino, great view, excellent service, with very short drive to Portofino through pictures sites, villages, cafe's and bars. The staff was extremely kind and helpful

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Helpful?
1Thank K0bi_H_13
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We thank you for your kind review written on the occasion of your stay at the Excelsior last year. We are delighted to read that you keep a good memory of your holiday appreciating the great view on the Portofino Coast from the hotel as well as our service and the staff. We hope we will have the...

Reviewed 20 January 2013

My husband and I have just spent a wonderful weekend at this gorgeous hotel. The service was immaculate from the time we checked in through to when we left. I could not fault one member of staff - everyone went out of their way to be helpful and attentive. The girl who checked us in, was one of the most...

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Helpful?
Thank Noscreep
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We thank you for the time you dedicated in writing your review about the Excelsior Palace. We are delighted to read that you fully enjoyed your weekend at the Excelsior appreciating above all the service, the check-in procedures as well as the stunning view from your room. As you wrote, even if the weather conditions were not so...

London, United Kingdom
Reviewed 20 January 2013

We have been at Excelsior several times. The last was when we got married in July 2012. We booked a Junior Suite for two nights. Service has been impeccable, the Junior Suite was a dream....with a wonderful, large bow window on the Tigullio Gulf. The staff has been very supportive and kind during the tense days before the wedding. The...

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Helpful?
Thank Warpa
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We thank you for your review written on the occasion of your last stay at the Excelsior last July during your wedding celebration. We are delighted to read that you fully enjoyed your stay in Junior Suite with the bow window overlooking the Portofino Coast appreciating also our service, the Staff as well as the quality of our...

Reviewed 22 December 2012

The staff was very friendly and efficient. We were a family of three adults, and the extra bed was comfortable – something that is often hard to obtain even in good hotels. We had a memorable dinner at the hotel's seaside restaurant.

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Helpful?
3Thank DiFranco11
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We thank you for your positive review written on the occasion of your stay at the Excelsior last August. We are delighted to read that you appreciated above all the accomodation and the dinner at our seaside summer Eden Roc Restaurant with sea view on the Portofino Coast. Thanking you again for your attention and hoping to welcoming...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
Ristorante Lord Byron
Ristorante Lord Byron
Cuisines: Italian, Seafood, Mediterranean
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Excelsior Palace Hotel

Address: Via San Michele di Pagana 8, 16035, Rapallo, Italy
Region: Italy > Liguria > Italian Riviera > Rapallo
Price Range: ₹ 11,902 - ₹ 56,463 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excelsior Palace Hotel 5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Hotel Excelsior Palace
Hotel Style:
#1 Business Hotel in Rapallo
#2 Spa Hotel in Rapallo
#2 On the Beach Hotel in Rapallo
#3 Romantic Hotel in Rapallo
#3 Luxury Hotel in Rapallo
#5 Family Hotel in Rapallo
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Questions & Answers

Here's what travellers have asked, with answers from Excelsior Palace Hotel staff and other travellers.
22 questions
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Fairview
Fairview
over a year ago
Fairview
over a year ago

See all questions (22)

Questions? Get answers from Excelsior Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view superior room”
Serendipity2015, 19 May 2017 | Read review
“go for the sea side”
eastbrookfarm, 17 May 2017 | Read review
“Rooms with balcony and view of sea”
dudett60, 11 May 2017 | Read review
“Exclusive Seaview with Balcony”
AnnR789, 9 May 2017 | Read review
“The one I choose had sea view”
ahmedsW245SK, 8 May 2017 | Read review
5 of 5
Hotels.com
US$ 326* /night
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Booking.comUS$ 336
Expedia.comUS$ 326
CancelonUS$ 324
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Prices are for 1 room, 2 adults
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