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Excelsior Palace Hotel

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Traveller (1192)
Room & Suite (613)
Pool & Beach (162)
Overview
  • Excellent62%
  • Very good28%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“beach club”(75 reviews)
“infinity pool”(52 reviews)
“byron restaurant”(30 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
Offers from Excelsior Palace Hotel
Offers & Announcements: Package Deal
Offers from Excelsior Palace Hotel
Offers & Announcements: Package Deal
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,584)
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Traveller rating
379
170
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379
170
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31
12
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361 - 365 of 635 reviews
Reviewed 11 June 2014

Hotel ratings in Italy are often frustrating and not at all what you expect in North America. The Excelsior Palace beat all my exceptions. The property itself is stunning as are the views from the rooms, communal spaces, restaurants and bar. The entire place has...More

Thank susanlynne18
Response from ExcelsiorRapallo, Direttore at Excelsior Palace HotelResponded 16 June 2014

Dear Guest, First of all we would like to thank you for the review about your experiences with the Excelsior Palace Hotel. We are delighted to read that you fully enjoyed the experience of being our Guests in our Deluxe Suite with the stunning view...More

Reviewed 10 June 2014

This hotel has stunning views of the sea. Cannot be beat!! The location is great--a short walk to town. The staff is very helpful. Very romantic setting. The terrace is beautiful and a nice place for an afternoon or evening cocktail.More

Thank reloga
Response from ExcelsiorRapallo, Direttore generale at Excelsior Palace HotelResponded 13 June 2014

Dear Guest, First of all we would like to thank you for the review about your experiences with the Excelsior Palace Hotel by TripAdvisor. We are delighted to read that you fully enjoyed the experience of being our Guests and we thank you for your...More

Reviewed 6 June 2014

I have stayed for a long week-end in May with friends. The location is great, the rooms overlooking the sea are amazing (room 411) and the staff could not be more helpful and gracious. If I have only a tiny regret, it would be the...More

Thank chabert92400
Response from ExcelsiorRapallo, Direttore generale at Excelsior Palace HotelResponded 10 June 2014

Dear Guest, We thank you for your review written on the occasion of your long weekend last May. We are so delighted you fully enjoyed your stay appreciating the location, your Junior Suite with the bow window and the full view on the Portofino Coast...More

Reviewed 4 June 2014

This is our second visit, which in itself is a recommendation. Staff (under the direction of Angelo) are not stuffy for such a prestigious hotel, yet they are light but very attentive, and their attention to detail is superb. Beautiful views and there is a...More

1  Thank RosalindLoughton
Response from ExcelsiorRapallo, Direttore generale at Excelsior Palace HotelResponded 10 June 2014

Dear Guest, We thank you for your kind review written on the occasion of your second stay at the Excelsior Palace. We are honoured you decided to book again our property, appreciating one more time our staff and the Lord Byron Restaurant terrace during the...More

Reviewed 3 June 2014

Don't know if you have read some of my reviews before, but are in a long vacation, 2 months stay in Florence traveling around, Venice, Austria, Munich etc. this Hotel was a vacation from our vacation. It was EXCELLENT! The service, the rooms, the amenities,...More

1  Thank Elvia D
Response from ExcelsiorRapallo, Direttore generale at Excelsior Palace HotelResponded 6 June 2014

Dear Guest, We thank you for your kind review written on the occasion of your very recent stay at the Excelsior Palace Hotel during your long vacatio through out Europe. We really appreciated your compliments regarding service, rooms, the great sea view from the Lord...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Beachfront
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Airport Transportation
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 117 - US$ 656 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Rapallo
#2 Spa Hotel in Rapallo
#2 On the Beach Hotel in Rapallo
#3 Romantic Hotel in Rapallo
#3 Luxury Hotel in Rapallo
#4 Family Hotel in Rapallo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 117 - US$ 656 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Rapallo
#2 Spa Hotel in Rapallo
#2 On the Beach Hotel in Rapallo
#3 Romantic Hotel in Rapallo
#3 Luxury Hotel in Rapallo
#4 Family Hotel in Rapallo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1192)
Room & Suite (613)
Pool & Beach (162)
Dining (117)
Amenities (26)
Family and Play Areas (13)
Business Centre & Event Rooms (10)
Questions & Answers
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Sammi T
12 January 2018|
AnswerShow all 3 answers
Response from ExcelsiorRapallo | Property representative |
Greetings from Rapallo, If you are planning not to rent a car, quite a wide choice of public transportation is available (trains, buses, ferry boats according to season), depending on the places you wish to visit... More
0
Votes
janediack
31 July 2017|
AnswerShow all 5 answers
Response from ExcelsiorRapallo | Property representative |
Dear Madam, Due to its size our heated indoor pool is not for lap swimming, we are sorry. Thank you for your interest and kind regards, Excelsior Palace Hotel, Rapallo
1
Vote
steph31Uk
24 April 2017|
AnswerShow all 2 answers
Response from ExcelsiorRapallo | Property representative |
Hi, The walking distance from Rapallo to Portofino is 7.2 Km and it takes between 2 and 3 hours depending on the stops one may have. Best regards, Excelsior Palace Hotel, Rapallo
0
Votes
Room Tips
"Superior with balcony either side is fine."
Read review
"Do not use this hotel until a total renovation has been done"
Read review
"I believe that the suites facing the Maria and the contemplation of the cove of the city is fantastic."
Read review
"rooms with balcony overlooking harbour"
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