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Excelsior Palace Hotel

TravelocityUS$ 326*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 563*
US$ 326*
US$ 336*
US$ 563*
US$ 326*
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Excelsior Palace Hotel
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1,361 Reviews from our TripAdvisor Community

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There are newer reviews for Excelsior Palace Hotel
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Showing 551: English reviews
Rye, United Kingdom
Reviewed 3 weeks ago

A really good high standard Five Star Hotel. Excellent facilities and outstanding food. Excellent staff. ONE PROBLEM was that there were many small children, mostly Italian, who were allowed to scream and RUN AROUND THE DINING ROOM AT DINNER; Often this was quite late. This should not be happening in a top class hotel and the management made NO attempt...

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Helpful?
2Thank bangus956
ExcelsiorRapallo, General Manager at Excelsior Palace Hotel, responded to this review

Dear Guest, Thank you for your review. Our property is not an adults only hotel, however we are sorry for the inconvenience you experienced due to the presence of small children mostly in the dining room. We are happy that you found the Hotel to be a good high standard five Star Hotel and that you consider both our Staff...

Reviewed 4 weeks ago via mobile

We got the executive rooms and it is an absolutely superb hotel. The service is amazing and even though the weather is crappy outside we are happy just enjoying the hotel. Make sure you try the cheese burger at the bar downstairs

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Helpful?
Thank Slickaz23
ExcelsiorRapallo, General Manager at Excelsior Palace Hotel, responded to this review

Dear Guest, We are happy you did enjoy the Hotel and the service in spite of the weather and thank you for mentioning our Sporting Bar, the poolside Bar at the Beach Club. With best wishes, Aldo Werdin General Manager

Reviewed 4 weeks ago via mobile

We stayed 1 night here on the way to Tuscany, hotel made good impression, nice room, tasty breakfast, big spa zone with warm outside pool. The most important was amazing panorama view from each part of the hotel. Everything was nice except wifi, it worked well only in lobby. Our room was on the fifth floor and there was no...

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Helpful?
1Thank Olga M
ExcelsiorRapallo, General Manager at Excelsior Palace Hotel, responded to this review

Dear Mrs. Olga, Thank you for your comments, mostly the one about the wifi service which in the period of your stay seemed to work only partially as shown by another review. Such remarks are precious to us since they help us improve what does not work properly yet. We are happy that all the rest was nice and thank...

Reviewed 5 weeks ago via mobile

We stayed overnight in this hotel with my girlfriend, and really enjoyed great views and pretty big room, but almost couldn't connect our devices through the wifi. Which is quit important in our days.

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Helpful?
Thank TeddyKgb S
ExcelsiorRapallo, General Manager at Excelsior Palace Hotel, responded to this review

Dear Guest, We are sorry that during the limited time spent with us you experienced a bad wifi connection in spite of the investment we made to improve the service and guarantee it in the whole property. On the other hand we are happy that at least you did enjoy the spacious room and the great views one can enjoy...

Winterthur
Reviewed 20 April 2017 via mobile

We've been visiting this hotel around Easter. The position of the hotel is really good: direct sea view, the wellness and the spa center and swimming area are separated by the coastal road, but there's a dedicated bridge of the hotel which allows you to go with all comforts from one side to the other. Hotel style is a bit...

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Helpful?
Thank Davide C
ExcelsiorRapallo, General Manager at Excelsior Palace Hotel, responded to this review

Dear Guest, Thank you for your positive review. We are delighted to hear that you spent such a pleasant stay around Easter and really hope you will be visiting us again, maybe in season when the entire Beach Club area with its wide choice of services is in operation. With best wishes, Aldo Werdin General Manager

liverpool
Reviewed 19 April 2017

This hotel is beautiful and reminiscent of 50's Hollywood stars, the hotels decor matches the deep richness and comfort of an era you can only aspire to be a part of. The staff were attentive, friendly and saw to your every need. The breakfast was sumptuous and catered for every taste. Everyone in our diverse Family was well catered for....

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Helpful?
Thank phoebe12Liverpool
ExcelsiorRapallo, General Manager at Excelsior Palace Hotel, responded to this review

Dear Guest, We are so pleased that every member of your Family used all the Hotel's amenities and was well catered for. We sincerely hope that you will be able to keep your promise and be back soon! Looking forward to the pleasure of welcoming you back, we remain at your disposal and send you our warmest regards. Aldo Werdin...

Verona, Italy
Reviewed 17 April 2017 via mobile

Very esclusive hotel with a superb location on the bay of Rapallo. Breathtaking heated pool on the sea and outdoor whirlpool and restaurant with fantastic view. Friendly staff and fantastic wide suite.

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Helpful?
Thank Titty A
ExcelsiorRapallo, General Manager at Excelsior Palace Hotel, responded to this review

Dear Guest, Thank you for your great review. We do hope to welcome you back and send you our best wishes. Aldo Werdin General Manager

Purmerend
Reviewed 13 April 2017

The Excelsior Palace Hotel is located on the seafront overlooking the Bay. The hotel is beautiful and luxurious. The staff are friendly and helpful. The rooms are comfortable and my room had a balcony where you had a great view. Room 106. The only problem I had with the rooms were not desk where I could set up my lap...

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Helpful?
Thank TRIPSPJLEE
ExcelsiorRapallo, General Manager at Excelsior Palace Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us while visiting customers. We are happy you did enjoy the hotel's beauty and luxury. With regard to the AC, please be informed that we have to respect the rules currently in force which prevent us from having AC working in this period of the year. Finally, we are sorry that...

Oxfordshire, United Kingdom
Reviewed 11 April 2017

Stunning surroundings, nice rooms (the beds are big and very comfortable) and spot on but understated service. I would definitely recommend staying here. This was our second visit and will not be our last. Although the beach area was undergoing some construction the staff could not have been more helpful, sorting some loungers so that we could take full advantage...

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Helpful?
Thank Vanessa O
ExcelsiorRapallo, General Manager at Excelsior Palace Hotel, responded to this review

Dear Guest, Thank you for choosing us already twice! We are happy you were able to enjoy our heated outdoor pool and the pleasant afternoon sun. We are looking forward to the pleasure of your third visit and wish you a very happy Easter. Aldo Werdin General Manager

Ashley, United Kingdom
Reviewed 5 April 2017

From start to finish this hotel offers pure luxury. Absolutely stunning decor, staff friendly and efficient and it couldn't get any better! Would highly recommend this hotel to anyone who enjoys the good things in life. Can't wait to return.

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Helpful?
Thank timsonbrown
ExcelsiorRapallo, General Manager at Excelsior Palace Hotel, responded to this review

Dear Guest, Thank you for your great review. We are really looking forward to welcoming you back soon and hope that your stay with will be even better! With warm wishes, Aldo Werdin General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
Ristorante Lord Byron
Ristorante Lord Byron
Cuisines: Italian, Seafood, Mediterranean
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Excelsior Palace Hotel

Address: Via San Michele di Pagana 8, 16035, Rapallo, Italy
Region: Italy > Liguria > Italian Riviera > Rapallo
Price Range: ₹ 11,830 - ₹ 56,463 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excelsior Palace Hotel 5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Hotel Excelsior Palace
Hotel Style:
#1 Business Hotel in Rapallo
#2 On the Beach Hotel in Rapallo
#2 Spa Hotel in Rapallo
#3 Romantic Hotel in Rapallo
#3 Luxury Hotel in Rapallo
#5 Family Hotel in Rapallo
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Questions & Answers

Here's what travellers have asked, with answers from Excelsior Palace Hotel staff and other travellers.
22 questions
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Fairview
Fairview
over a year ago
Fairview
over a year ago

See all questions (22)

Questions? Get answers from Excelsior Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Views are wonderful from both side. Room very comfortable”
marilynschugg, 26 May 2017 | Read review
“Ocean view superior room”
Serendipity2015, 19 May 2017 | Read review
“go for the sea side”
eastbrookfarm, 17 May 2017 | Read review
“Rooms with balcony and view of sea”
dudett60, 11 May 2017 | Read review
“Exclusive Seaview with Balcony”
AnnR789, 9 May 2017 | Read review
5 of 5
Travelocity
US$ 326* /night
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Booking.comUS$ 336
Expedia.comUS$ 326
AMOMAUS$ 563
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Prices are for 1 room, 2 adults
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