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I was highly impressed by my recent stay at the Excelsior Palace. It is one of the most beautiful hotels I have had the pleasure of staying at. The public rooms are elegant and comfortable, the bedrooms are furnished with Impero period antiques, and there...More
Seems to be well appreciated by US and Russian customers. However, I think that the standard of the rooms and the service is not at his best anymore.
3 days without refilling the soft drinks I took from the minibar...
Just returned from a week in beautiful Rapallo staying in the Excelsior Palace hotel. We were lucky enough to have a room on the 6th floor with a balcony overlooking the front of the hotel and out towards the gorgeous sea coast.
The room was...More
The staff in all locations of the Hotel where excellent. We drove in so parking is a bit hit and miss on the top level of the Hotel, but we got lucky. It is First come, if not you have to valet. The check in...More
Nice hotel with good service but nothing to justify the steep charges.Great atmosphere but not much beyond that:small rooms,small pools,small selection breakfast buffet . Climbing to the hotel from the road is only for fit athletes.
Response from ExcelsiorRapallo | Property representative |
Greetings from Rapallo,
If you are planning not to rent a car, quite a wide choice of public transportation is available (trains, buses, ferry boats according to season), depending on the places you wish to visit... More
Greetings from Rapallo,
If you are planning not to rent a car, quite a wide choice of public transportation is available (trains, buses, ferry boats according to season), depending on the places you wish to visit. Otherwise our Concierge is at your disposal to arrange any kind of transfer/excursion you may require.
Concerning the boat rental, please be so kind as to contact us using the email address for our Reservations you can find in the contact section of our website (unfortunately here it is not possible to write email addresses or websites) and we will be more than delighted to assist you.
With best wishes,
Excelsior Palace Hotel, Rapallo