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The staff there were not friendly - when we arrived, the mod-haired staff receptionist was curt and did not ask about my Platinum Elite status, told us (when reminded of my status) that they "did not offer Elite members gifts", and seemed genuinely put out...More
Thank Amitava Michael K
Response from Direzione_AC_Ge, General Manager at AC Hotel GenovaResponded 2 weeks ago
thank you for your review, first of all let me apologize for the inappropriate welcome you received, platinum member are very special guests for us.
I checked with my staff and we put as for every platinum guest a bottle of red wine...More
Friendly and efficient check-in, room had been upgraded prior to arrival (platinum member), gift in room and bonus points--all appreciated. Room was large, contemporary, very clean. Parking under the hotel at 15 euros per night, twenty minute drive to downtown Genoa. Supermarket next door. Enjoyed...More
I spent there one night. The hotel is nice and the rooms are cleanand quite spacious. The people at th front desk were all very nice and provided information and useful
Indications about the area.
The price was very good for the hotellevel it is....More
We stayed here as part of a 2 week Italy tour for 2 nights.
We had a very pleasant stay!
The rooms are very modern and up to date, spacey and comfortable.
Bathrooms are nice and clean.
Staff is very friendly.
Only downside, is parking...More
We had a slight mishap with our room card not working so we had to spend about 30 minutes getting that sorted out and it ended in us getting a different room. Just a small problem.
The room we got in the end was beautiful...More
US$ 76 - US$ 147 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#12 Luxury Hotel in Genoa
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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AC hotels do not offer complimentary breakfast to Marriott Gold and Platinum members. I had an argument over this on reception which ended up by them extending complimentary breakfast. The rules are there is no breakfast... More
AC hotels do not offer complimentary breakfast to Marriott Gold and Platinum members. I had an argument over this on reception which ended up by them extending complimentary breakfast. The rules are there is no breakfast though.
The breakfast is very modest anyways, I would not put a lot of attention there