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BEST WESTERN Hotel Metropoli

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#7 of 90 Hotels in Genoa
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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BEST WESTERN Hotel Metropoli
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830 Reviews from our TripAdvisor Community

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Showing 228: English reviews
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Durham, New Hampshire
Reviewed yesterday NEW

We stayed several nights at this hotel in April. It was family friendly -- there were even small bunk beds in our room for the kids. The location is great, everything was quite clean, and the front desk staff was extremely helpful in recommending a restaurant for us on a Sunday for dinner as so many are closed. I especially...

Thank Eva L
Reviewed 4 weeks ago via mobile

Excellent value for money.. perfect location. Very good food, especially breakfast. Super friendly and helpfull staff. My room views were spectacular. Decent sized rooms, with very comfortable beds. Very clean. Will go back when in Genoa

Thank Milan A
About Hotel's Favourite Review
Bullhead City, Arizona
Reviewed 2 days ago NEW

This is generally a very nice hotel centrally located to all the attractions in Genoa. We stayed there two nights and walked to all the sights of Genoa. They have one of the best breakfast buffets that I have ever enjoyed; everything to suit just about any ethnic background. The staff is very courteous and helpful, the room was comfortable...

Thank Andrew P
Reviewed 30 January 2017

This hotel has the most welcoming and helpful staff. good size comfortable rooms with excellent walk in shower,the breakfasts for 3 euros would put 4/5 star hotels to shame very central situation only problem was stairs to hotel reception but staff willing to carry luggage up would certainly stay here again

Thank Patricia M
Reviewed 9 January 2017

The location of this hotel is perfect. It's a 20-minute walk from the Principe train station or you can take bus 34. We loved the alleyway next to our hotel as well as being in close vicinity of Piazza Ferrari. Besides the location, we were impressed with the friendliness at the reception desk and the high quality of the dishes...

Thank Olygirl
Reviewed 22 December 2016

Although officially rated as 3 star, we found the BW Metropoli to be a very pleasant and comfortable hotel, worthy in our view of a higher rating. The location is excellent being only a few yards away from the World Heritage site Via Garibaldi and the airport bus stops about 200 yards away in Piazza Ferrari. Breakfast at an extra...

Thank NottinghamJourneyman
Ghent, Belgium
Reviewed 19 December 2016 via mobile

Renovating rooms while keeping the hotel open seems unacceptable to me. No way to have a rest during the day. When traveling for work this is unacceptable. Very friendly staff and clean rooms though...

Thank Jonathan D
Customer_Care1, Responsabile relazioni con la clientela at BEST WESTERN Hotel Metropoli, responded to this review

Dear Jonathan, I'm sorry for what happened during your stay and I would like to apologize. We are literally building 4 brand new awesome rooms which will be ready soon at the beginning of next year and the workers know they must start late in the morning and finish at the end of the afternoon and keep it down. Thank...

Saltillo, Coahuila de Zaragoza, Mexico
Reviewed 10 December 2016 via mobile

Giulio was at the reception! Worst service!!!! I know we had a room reserved for one person only!!! Supposedly the hotel was fully booked, wouldn't allow me to stay with my husband, made me go to a different hotel, But he wasn't willing to help... after 12 hour drive straight from the Netherlands! Well I have to complain,Are we still...

Thank Susana A
Customer_Care1, Responsabile relazioni con la clientela at BEST WESTERN Hotel Metropoli, responded to this review

Dear Susana, Giulio, Arianna and then Nicole explained to you the city rules regarding single rooms. It was surely not an attack to you and surely we all wanted to help your case. In fact Giulio called our sister hotel BW to book a room for you at a low rate considering it’s a 4 stars hotel. He made sure...

Reviewed 7 December 2016

Came out for 11 nights whilst my husband working in Genoa. Hotel very central, perfect for getting places. My husband stays here on a regular basis and thought I'd appreciate the break! Staff are all really friendly and a big thank you to the girl that cleans our room...I am not an early bird and have been ill for the...

Thank Sue A
Chicago, Illinois
Reviewed 8 November 2016 via mobile

We stayed with our family here and enjoyed our time. The free breakfast was nice and the three bed options were great for our family of 5. The hotel is in a great location of Genoa as well and lots of sites and restaurants are easily within walking distance.

Thank ABChitown

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  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
We recently opened 4 new rooms with modern furniture and attractive colors. Our comfort is unchanged, with a breakfast increasingly rich, local products and gluten free. Rooms arranged to better accommodate younger guests (Kids room) and for ladies too (Women room) ... more   less 

Additional Information about BEST WESTERN Hotel Metropoli

Address: Piazza Fontane Marose, 16123, Genoa, Italy
Region: Italy > Liguria > Italian Riviera > Genoa > Piccapietra
Price Range: ₹ 6,737 - ₹ 12,913 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Hotel Metropoli 3*
Number of rooms: 52
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Also Known As:
Best Western Metropoli
Best Western Genoa
Genoa Best Western
Hotel Style:
#3 Green Hotel in Genoa
#5 Family Hotel in Genoa
#7 Romantic Hotel in Genoa
#8 Business Hotel in Genoa
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel Metropoli staff and other travellers.
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10 months ago
Vancouver, Canada
over a year ago
Worthing, United Kingdom
London, United Kingdom
1 month ago

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Questions? Get answers from BEST WESTERN Hotel Metropoli staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room faced a small street with traffic but it was very quiet with the window closed. Not sure about the A/C.”
andrewp803, 26 Apr 2017 | Read review
“305 for a spacious room overlooking the piazza.”
Olygirl, 8 Jan 2017 | Read review
“Outside rooms seem bigger, smaller rooms in middle of hotel. Room 205 faces on road but road is pretty quiet late at night”
SueA411, 7 Dec 2016 | Read review
“ours was as comfortable as it could have been, not big but enough for sleeping,good wifi free all over the hotel.”
kdennis2014, 31 Oct 2016 | Read review
“Room was clean and beds comfy, no complaints”
lyndak767, 3 Oct 2016 | Read review
5 of 5