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Novotel Genova City

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Traveller (506)
Room & Suite (203)
Dining (15)
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Overview
  • Excellent14%
  • Very good44%
  • Average29%
  • Poor9%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Novotel Genova City
Special Offer: CHEAPEST ONLINE RATES!
Offers from Novotel Genova City
Special Offer: CHEAPEST ONLINE RATES!
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Reviews (2,351)
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389 results
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21
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33
145
137
53
21
Show reviews that mention
All reviewsstandard novotelle scuderieunderground parkingnice hotelper nighttown centrebusiness tripnice stayold porttrain stationcruiseharbour
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1 - 5 of 389 reviews
Reviewed 3 weeks ago via mobile

Very bad commentary from my behalf since the service was extremely bad. With not enough staff to support the customers most guests were eating on tables with plates and food from previous guests remaining on their table, no forks and knifes you needed to collect...More

Thank Vagelis K
Hotel's Favourite
Reviewed 15 May 2018

Excellent hotel with an excellent location. The room is clean and comfortable. Internet was good. Need to work a little bit with the breakfast. More options and more personnel needed for the amount of people we were at the restaurant at the same time

Review collected in partnership with Accorhotels.com
Thank Jose G
Reviewed 13 April 2018

We arrive very late and people there were very gentle to receive us after a long trip. They speak very well spanish and english and they know a lot about the city and the best places for eating. The only thing that was not good...More

1  Thank Adrian F
Reviewed 31 March 2018 via mobile

A friendly stay in a comfortable clean room. All staff professional and courteous. Breakfast was lovely with lots of choice. Hard to find cold milk for cups of tea and coffee. I would stay again. Great !

Thank hsgeorge
Reviewed 19 February 2018 via mobile

I was in few Novotel around the world and this one I remember in the past was very good , now its become a regular Hotel very warm in the room and cannot change. The breakfast is also not special ,the people are correct and...More

Thank EMANUEL60
Response from Direzione T, General Manager at Novotel Genova CityResponded 22 February 2018

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Genova City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 89 - US$ 161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Genoa
#17 Luxury Hotel in Genoa
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 89 - US$ 161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Genoa
#17 Luxury Hotel in Genoa
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (506)
Room & Suite (203)
Dining (15)
Pool & Beach (3)
Questions & Answers
Ask a question
Daniel F
24 October 2015|
Answer
Response from Direzione T | Property representative |
Good afternoon, I am the Hotel General Manager and I would like to apologize for the bahavior we are not used to. Please consider myself at your disposal for any information you may request, hoping you would give us the... More
0
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Google Translation
brian t
27 September 2015|
Answer
Response from Direzione T | Property representative |
Good evening frm Genova, do not hesitate to ask for information in case of needing, many thanks, The Management
0
Votes
Google Translation
Boojies
1 August 2015|
Answer
Response from Direzione T | Property representative |
Dear Boojies, thank you. You have at your disposal the bus No. 1 , which connects to the city center in a few minutes , or the subway with a stop 100 meters from our hotel . For more information please do not hesitate to... More
0
Votes
Google Translation
Room Tips
"There is no good view from lower rooms and those oriented on north"
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"Any room is good"
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"We had the Ocean view"
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"all rooms are the same except the size"
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