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Novotel Genova City

Hotel website
Traveller (586)
Room & Suite (220)
Dining (19)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
The Novotel Genova Ovest is a modern 4 star hotel with 223 rooms. Strategically located within 700 m from the Harbour cruise terminal, close to the centre of Genoa, 1.5 Km from the famous Aquarium, 6 km from the airport and 3 km from the Exhibition Centre. Ideal for business or leisure trips, it features a convention centre with 7 meeting rooms (180 guests), business corner, WiFi, family rooms for 2 adults and 2 children, NovotelCafe restaurant (open 24 hours), a bar, outdoor pool and garage parking.
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Property amenities
Restaurant
Room Service
Business Centre with Internet Access
Bar/Lounge
Wheelchair Access
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Public Wifi
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Minibar
Good to know
HOTEL STYLE
Green
Business
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:CHEAPEST ONLINE RATES!
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Details
Price range
US$ 80 - US$ 150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Genoa
#17 Luxury Hotel in Genoa
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 80 - US$ 150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Genoa
#17 Luxury Hotel in Genoa
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Reviews & more
2,478Reviews
612Photos
18Q+A
48Room tips
Traveller rating
  • 360
  • 1,024
  • 737
  • 240
  • 118
Time of year
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  • English
Show reviews that mention
We booked this hotel to be near the port as we were going on a cruise next day

I must say it Extremely dated and old with no charm
The bathrooms in the hotel are well overdue facelift

TVs in bedroom or two small

The beds are comfortable and in fairness the rooms are clean

H
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Response from Direzione T, Direttore at Novotel Genova City
Responded 2 weeks ago
Dear keno368, I'm sorry that your stay at the Novotel Genova City was not up to your expectations, and please, accept our most sincere apologies. I assure you that we have taken all necessary actions to ensure a comfortable stay for all our clients. We are ready to welcoming you again, trying to regain your confidence. Yours sincerely Marco Majolino General Manager NOVOTEL Genova City
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Air conditioning was more like a sauna not only did not blow cold air but blew hot and could not be adjusted maintenance guy shows up looks at the thermostat and says it working fine. Elevator door shuts on my arm something sharp cuts me.
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Response from Direzione T, Direttore at Novotel Genova City
Responded 2 weeks ago
Dear Paul J, I'm sorry that your stay at the Novotel Genova City was not up to your expectations, and please, accept our most sincere apologies. I assure you that we have taken all necessary actions to ensure a comfortable stay for all our clients. We are ready to welcoming you again, trying to regain your confidence. Yours sincerely Marco Majolino General Manager NOVOTEL Genova City
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we were booked into this hotel by the cruise company (cruise nation)(never book with them) as we had two days to wait for our flight.
This was obviously the cheapest option they could find and 2 Km from Genoa. So its a taxi or a bus! to get anywhere.
The staff were fine and frien
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Response from Direzione T, Direttore at Novotel Genova City
Responded 2 weeks ago
Dear Kim B, I'm sorry that your stay at the Novotel Genova City was not up to your expectations, and please, accept our most sincere apologies. I assure you that we have taken all necessary actions to ensure a comfortable stay for all our clients. We are ready to welcoming you again, trying to regain your confidence. Yours sincerely Marco Majolino General Manager NOVOTEL Genova City
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We stayed here for 3 nights and had a good stay. The room and staff were welcoming. The hotel is slightly out of the city centre but the public transport is very good and the staff provided us with all the information
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We stayed 1 night and choose Novotel because we usually like it and has parking which we were in need. We tool the bus to the center and it was ok. The breakfast was scarce and rather basic. On top the staff was in in a rush to close the area although it was 9:45 and the dmission
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Response from Direzione T, Direttore at Novotel Genova City
Responded 29 Oct 2018
Dear Martina G, thank you for taking your time to reporting your feedback concerning your accommodation at the Novotel Genova City Hoping to welcome you again in our hotel, I take this opportunity to send you my best regards. Sincerely Marco Majolino General Manager NOVOTEL Genova City
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Vista dall'hotel 😍
Previous
Is it normal for reception to call and wake guests and 11pm just to check their name as they had messed up their system? Not like I've been here for the past 3 weeks!?!
Good afternoon, I am the Hotel General Manager and I would like to apologize for the bahavior we are not used to. Please consider myself at your disposal for any information you may request, hoping you would give us the opportunity to apologize personally. Kindest regards, Cinzia Montelli
0 votes
Hi Kim, was this part of P&O CRUISE? If so did you start in venice? and did you have to arrange your tranfers to and fro, if so any tips would be welcome.....cheers...Brian T.
Good evening frm Genova, do not hesitate to ask for information in case of needing, many thanks, The Management
0 votes
Is there public transportation (Metro or bus) to the city center from your hotel?
Dear Boojies, thank you. You have at your disposal the bus No. 1 , which connects to the city center in a few minutes , or the subway with a stop 100 meters from our hotel . For more information please do not hesitate to contact us. Kind regards, The Management
0 votes
What options do you offer for car parking, and what is the cost? Thanks.
Dear Sir, thank you to contacting us.The cost of our parking is € 14.50 per night and per car. We have a large covered parking, developed in 4 floors. Maximum height of 1.76 meters. For more information, please do not hesitate to contact us. We hope to welcome you very soon. Best Regards. Novotel Genova City
0 votes
how do you get to this hotel from Milan airport?
Previous
"i dont think theres a good room at this hotel"
"Not Port view"
"Ask for an ocean view otherwise you will be looking at a high rock face"
"There is no good view from lower rooms and those oriented on north"
"Any room is good"
Previous
PRICE RANGE
US$ 80 - US$ 150 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel genova ovest hotel genoanovotel hotel genoanovotel hotel genova ovestnovotel genoagenoa novotel
LOCATION
ItalyLiguriaItalian RivieraGenoa
NUMBER OF ROOMS
223
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