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Starhotels Excelsior

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#21 of 104 Hotels in Bologna
Certificate of Excellence
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1,486 Reviews from our TripAdvisor Community

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Showing 573: English reviews
Reviewed 1 week ago

Very nice hotel. Close to the train station but not far from the old center and Bologna's attractions (the city is amazing!). The room was very comfortable and clean. The breakfast was really good. Nice service and great food quality. We had a great time there. Highly recommended.

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Helpful?
1Thank LFMarques
DirezioneStarhotels, Front House Manager at Starhotels Excelsior, responded to this review

Dear LFMarques, thank you for your feedback - we are glad to hear you enjoyed your recent stay with us. We really hope to have the opportunity to welcoming you back soon. Warm Regards The Starhotels Excelsior Management

Mexico City, Mexico
Reviewed 1 week ago via mobile

The place is kind of hidden and difficult to find, the parking lot is small, but once you get in the service is amazing, everyone is always trying to help you, very kind and warm welcome, I love the 4 days that we stay there, just in the heart of Bologna downtown!

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Helpful?
Thank Gigihagi
DirezioneStarhotels, Front House Manager at Starhotels Excelsior, responded to this review

Dear Guest, on behalf of all of us, thank you for your positive feedback. We are very happy to read you enjoyed your stay at Starhotels Excelsior and that you appreciate the assistance of our amazing Staff. We are looking forward to welcoming you back soon. Warm Regards The Starhotels Excelsior Management

Reviewed 3 weeks ago via mobile

We stayed twice, on the way two and from Germany! We loved the location, so convenient right in front of train station and not a far walk from Piazza. The room was super spacious and comfortable for our family of 4. Will return if we come to this area again!

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Helpful?
Thank Kelly B
Management response:

Dear Kelly, It’s such a pleasure to read your feedback regarding Starhotels Excelsior, but most importantly, for dedicating some of your personal time to us. We are looking forward to welcoming you back again soon. Best Regards The Starhotels Excelsior Management

San Juan, Puerto Rico
Reviewed 8 December 2016

Modern hotel located just in front of the main train station at Bologna. Walking distance to restaurants, amenieties and shops. Clean hotel with modern facilities. Breakfast was very good. Best if you are traveling by train.

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Helpful?
Thank 27Ruben27
Management response:

Dear Guest, thank you very much for your kind review of Starhotels Excelsior. We are glad to hear you had a pleasent experience with us and we are looking forward to welcoming you back soon. Kind Regards The Starhotels Excelsior Management

Reviewed 24 November 2016

though my initial plan was stay somewhere closer to piazza maggiore, I am happy I chose this hotel. room was very comfortable and bathroom was very clean and spacious with all amenities. breakfast was really good and there was something for everyone.

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Helpful?
Thank bornin1971
Management response:

Dear Guest, Thank you for your kind feedback. We are glad to hear you enjoyed our rich and yummy breakfast and the comfy room we have allocated for you. On behalf of all of us, thank you for your kind words – our staff works every day with passion to deliver the best experience to our guests, therefore reading feedback...

London, United Kingdom
Reviewed 16 November 2016

Central, well-connected, convenient location. Good rooms, good facilities, Reception staff is helpful and friendly. This is the reason I chose the hotel more than once when visiting Bologna. The restaurant is OK but not excellent for Bologna "la grassa" in my opinion!... Food is elaborate and one has to choose wisely. We had some creamy sauce tortellini which did not...

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Helpful?
Thank Reinhard A
Management response:

Dear Reinhard, thank you for taking the time to review our hotel. We are delighted to hear you overall enjoyed your stay with us and we apologies if the restaurant quiet didn't not match your expectation. Please be assured that your comment has been shared with the F&B manager for further follow up. We wish to have you back very...

Ely, United Kingdom
Reviewed 14 November 2016 via mobile

Does it get average or very good? It sits in between. The room we had was massive and comfortable and quiet, 6th floor, upgraded go executive room, which is worth the money. Breakfast was good, but the ham was cheap and coffee wasn't the best. The parking at 25 euros a day, Venice is cheaper at 16 euros, so it...

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Helpful?
1Thank Superally2007
Management response:

Dear Guest, thank you for taking the time to share your feedback about your recent stay at Starhotels Excelsior. We are glad you appreciated the complimentary upgrade to one of our comfortable Executive room and we are disappointed to hear you felt unsafe in the hotel as you saw people "come and go" as they please. Actually - maybe you...

Bracknell, England, United Kingdom
Reviewed 11 November 2016 via mobile

The location was great for our party of 6 as one day we visited Venice via train. Rooms were comfortable but the electrics were poor with only one plug socket working as they had adapters in, not ideal. Breakfast had a poor selection for the cost of the room I expected more, the worst part was on the last morning...

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Helpful?
Thank Lisa E
Management response:

Dear Lisa, Thank you for your review of Starhotels Excelsior – Bologna. We are glad you appreciate our rooms and the location of our hotel. We will definitely work on what you’ve kindly pointed out in your comment to improve ourselves and our service. We hope to have you back soon. Kind Regards The Starhotels Excelsior Management

Belgrade, Serbia
Reviewed 7 November 2016

My wife and I had a city break in Bologna and stayed in this hotel. It's located very close to the railway station and to the old city center. The lobby and reception area are very nice, but our room showed some signs of wear and tear (see pics). Hotel staff was very attentive and helpful. The breakfast was diverse...

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Helpful?
Thank AnaSrdjan
Management response:

Dear Guest, thank you for taking the time to share your recent stay at Starhotels Excelsior-Bologna. We are glad to hear you enjoyed your stay with us and we are looking forward to welcoming you back soon. Kind Regards The Starhotels Excelsior Management

Philadelphia, Pennsylvania, United States
Reviewed 6 November 2016

Very poor experience with the Sunday night manager, ruined an otherwise excellent trip to Bologna. Rude and unaccommodating. Unexpected costs combined with a combative and explicit desk manager make for a miserable experience. Avoid the over-priced restaurant for nearby choices like Trattoria di via Serra (make a reservation though). And for alternative options convenient to the train station, just head...

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Helpful?
1Thank 50Local
Management response:

Dear Guest, thank you for taking the time to share your recent stay at Starhotels Excelsior-Bologna. Any suggestion or opinion, related to our service and/or to our venue, is actually highly taken into consideration and, if in any way something can be improved, be well assured that our will aims to accomplish this achievement. We are truly sorry for any...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Welcome to Starhotels Excelsior in Bologna. In this beautiful ancient University city, our contemporary chic hotel is considered to be one of the best. The location opposite the railway station is conveniently close to the Fiera as well as the historical heart. Our Italian style is an alluring combination of clean, fresh interiors throughout the lobby, library and restaurant, and cosy traditional bedrooms.In our city centre Bologna hotel there are 193 rooms and suites; a well-equipped fitness room; lounge and bar for relaxing, Avorio restaurant serving traditional Bolognese food; and five meeting rooms seating up to 380 delegates in total. ... more   less 

Additional Information about Starhotels Excelsior

Address: Viale Pietro Pietramellara 51, 40121 Bologna, Italy
Region: Italy > Emilia-Romagna > Province of Bologna > Bologna
Price Range: ₹ 6,483 - ₹ 24,773 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Starhotels Excelsior 4.5*
Number of rooms: 193
Reservation Options:
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Also Known As:
Starhotels Excelsior Hotel Bologna
Starhotels Hotel Bologna
Hotel Style:
#12 Romantic Hotel in Bologna
#13 Luxury Hotel in Bologna
#19 Business Hotel in Bologna
#25 Family Hotel in Bologna
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Questions & Answers

Here's what travellers have asked, with answers from Starhotels Excelsior staff and other travellers.
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Questions? Get answers from Starhotels Excelsior staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for higher floor, no views from our room”
 of 5 bubbles 27Ruben27, 8 Dec 2016 | Read review
“Back of hotel, not facing the street if you want to keep windows open.”
 of 5 bubbles finaversaggi, 1 Nov 2016 | Read review
“Even though the location is central it is a quiet peaceful stay”
 of 5 bubbles SandraMGP, 17 Oct 2016 | Read review
“we had room over looking station lovely”
  • room
  • view from room station
  • bathroom
  • room
 of 5 bubbles tarty, 14 Oct 2016 | Read review
“No drinking water provided.”
 of 5 bubbles Holidee, 21 Sep 2016 | Read review
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