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I along with my family (wife and son) stayed at Prince Galles for two nights, 23rd and 24th May 2017. The room which we were given was a double story room.
The ground floor had a sofa cum bed and attached bathroom. On the upper...More
Thank Pawan W
Response from PrinceHouseHotels, Responsabile relazioni con la clientela at Hotel Prince Galles RomeResponded 16 November 2017
Dear Mr. Pawan, thank you for your osservations. We apologize if you had some problems with room you were assigned. Any suggestion from our guests is very helpful in order to improve our services. Kind regards,
Hotel Prince Galles
For that money, it’s close to a metro, close to Termini, the rooms are very clean so you can’t ask for much more. The room was a bit on the warm side and AC was off. Breakfast has to be improved a bit.More
Thank Luc M
Response from PrinceHouseHotels, Responsabile relazioni con la clientela at Hotel Prince Galles RomeResponded 4 weeks ago
Dear Mr. Luc
Thank you for taking your time to share your experience in our hotel. Since we have implemented a quality system to monitor the general standard of our service, please explain us any bad issues that you might have experienced.
This would be...More
Terrible stay. We got to this hotel only because the one we booked was overbooked. They said that we would get superior (???) rooms. The rooms were big but that's all. Old damaged furniture, walls and ceiling covered in cloth, disgusting, extremely bad air in...More
Thank Billis S
Response from PrinceHouseHotels, Responsabile relazioni pubbliche at Hotel Prince Galles RomeResponded 24 May 2017
thank you for taking your time to share your experience in our hotel.
We apologize if we did not meet your expectations during your stay.
For some technical reasons in Madison Hotel, we had to relocate some of our guests in Prince Galles...More
Its a total mess! Rooms were never done, the one of the receptionist was so rude!! We had booked online paying everything including the tax and everything according to their instructions and before we checked out we showed him all the documents that we had...More
Thank Mohsen E
Response from PrinceHouseHotels, Responsabile relazioni pubbliche at Hotel Prince Galles RomeResponded 3 April 2017
Dear Mr Mohsen,
it seems to us that you've never been in our Prince Galles Hotel.
It would be kind from you if you can give us more information about your reservation, so we can investigate more deeply about your issue.
San marco was over booked, even though we had booked in December and weren't going till march, San Marco put us here. Run down, dusty old shack. The first room offered to us was behind the reception desk, a store cupboard with a toilet and...More
Thank Wendy I
Response from PrinceHouseHotels, Responsabile relazioni pubbliche at Hotel Prince Galles RomeResponded 22 March 2017
we always take in serious consideration all the comments received by our guests, but it seems to us that there was a misunderstanding.
We would like to inform you that you sent a feedback for the wrong hotel.
Considering all the information you...More
Old school vibe from the very beginning is the only way to describe the Esquilino neighbourhood. The Esquilino takes pride in being one of the oldest areas in Rome for its key location on one of the city’s famous seven hills. From an ancient neighbourhood to its modern incarnation as a multicultural hub, Esquilino always has something going on—polyglot vendors debate street artists while kids play pick-up
basketball games. Look around you: this area isn’t like the historic centre. Liberty architecture, large piazzas, and long boulevards mix with archaic arches, secret side alleys, and beautiful churches like Santa Maria Maggiore.