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Smooth Hotel Rome West

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#843 of 1,291 Hotels in Rome
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Smooth Hotel Rome West
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315 Reviews from our TripAdvisor Community

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Showing 84: English reviews
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Swindon, United Kingdom
Reviewed 1 week ago

The hotel was very clean and had some redecorating going on. Nearest metro is about 3/4 of a mile away which then takes you into the city. Air con is only on from June onwards and the rooms on the road can be a bit noisy. Breakfast was fine, staff were very helpful and knowledgable about the city. Wifi worked...

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Helpful?
Thank GregGouves13
Preston, United Kingdom
Reviewed 1 week ago

It must be a long time since this hotel was rated. I would say it is between 2-3 star. No tea/coffee making facilities in the rooms wallpaper a mess, door handle loose, no ironing board or iron and they didn't have one to use. left luggage was just put in the corridor and not away in a room somewhere. WIFI...

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Thank John W
Reviewed 14 March 2017 via mobile

Absalutly disgusted attitude very poor rooms need updating wallpaper ripped mould in corners of the room at the end of the stay was informed we at to pay goverment tax 6euro each for every nite u stop there needs down grading from a 4 star to a 2 star

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Thank Daniela D
San Diego, California
Reviewed 28 February 2017

Our tour group of 45 stayed here 3 nights. We took a 30 minute tour bus ride to and from the city. The taxi drivers were on strike, so it was best to return to the hotel with the tour bus to avoid getting stuck in Rome. The wi-fi was only free for 1 hour a day, and was very...

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Helpful?
Thank JulesInSD
Nadia_Plama, Responsabile relazioni con la clientela at Smooth Hotel Rome West, responded to this review

Thanks for your review. We are at 1km only from Cornelia metro station open until 11.30 pm (and 1.30 am on Fridays and Saturdays). We will do our best to improve the temperature in the rooms and the wi-fi and hope to host you again soon.

Pretoria, South Africa
Reviewed 25 July 2016

The hotel is situated in a suburban area, about 15 min walk from the nearest Metro station (second last stop on Line A). The hotel is on one of the main, busy streets, but we did not hear any traffic in our room. The staff was friendly and helpful. Breakfast was typical Italian style breakfast with pastries, cake etc. This...

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Helpful?
Thank Adri250
Nadia_Plama, Guest Relations Manager at Smooth Hotel Rome West, responded to this review

Thanks for your positive review. We are at 1 km only from Cornelia stop (Line A goes to most points of interest, like Termini station, Trevi Fountain, Spanish Steps, Piazza del Popolo, Vatican). We are glad you enjoyed your stay.

Reviewed 18 May 2016 via mobile

Friendly helpful staff however the hotel room is in dire need of refurbishment. Broken air con, no plug in the sink,and dodgy wiring around the hair dryer. The wall paper had many dirty marks all around the room. The maids were good and it was very clean through out and the buffet style breakfast was good. I would rate this...

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Helpful?
Thank Keven G
Nadia_Plama, Guest Relations Manager at Smooth Hotel Rome West, responded to this review

Dear Keven G, thanks for your kind review about our cleaning and staff, we will do our best to improve the issues you mentioned and we confirm that we fully correspond to the 4 stars regional category.

Melbourne, Victoria, Australia
Reviewed 1 May 2016

The hotel was unfortunately booked by my British cousin for a family reunion in an exotic location like Italy. First of all it is in a suburban backwater, far away from any decent restaurants or historic sites, and on a very busy multi-lane highway. The staff are uncaring, incompetent and full of their own self-importance. They also seem to lack...

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1Thank HughPJ
Nadia_Plama, Guest Relations Manager at Smooth Hotel Rome West, responded to this review

Dear HughPJ, we apologize for having been below your expectations during this stay, we will work hard to avoid this kind of complains in the future. Our location is at 1 km only from Cornelia metro, on the A line, with a direct connection to the Vatican in about 10 minutes, with Spanish steps and Trevi fountain in about 20...

London, United Kingdom
Reviewed 16 April 2016

This hotel is about 15min walk from the Metro and a further 20mins from the centre of town. Purchased as part of a cheap deal, it suited for a 2 day visit. It is pleasant enough, but there are no frills here. The hotel and rooms smelled of smoke really badly. Its on the main road, so the noise of...

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1Thank shaxrey
Nadia_Plama, Guest Relations Manager at Smooth Hotel Rome West, responded to this review

Dear shaxrey, thanks for your positive opinion about our hotel, we are sorry the insonorization was not enough.

Reviewed 15 April 2016

Hotel was chosen for us, as part of housing for a nearby conference for a few nights. The good points: breakfast offerings were nice and dining room was staffed by lovely staff person each morning. Overall, most staff were helpful and friendly. Room was very small/basic but clean, no balcony. I've read some of the other reviews and responses here...

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Helpful?
Thank jillbill6
Nadia_Plama, Guest Relations Manager at Smooth Hotel Rome West, responded to this review

Dear jillbill6, we apologize for having been below your expectations during this stay. We cannot respond for other hotels that do not respect the law, some of them don't even have authorizations. We care about our guests' security. We assure you that the area around the hotel is safe. We are sorry that the air conditioning issue made your perception...

Palo Alto, CA
Reviewed 11 April 2016

I stayed at the Hotel Aureliano while participating in a week-long meeting nearby. I stayed for six nights in a room on the second floor. It certainly met my needs and the rate was great. The hotel is located about a twenty minute taxi ride from the historical area of Rome in a business type area. Do not expect to...

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Helpful?
Thank Luka302
Nadia_Plama, Guest Relations Manager at Smooth Hotel Rome West, responded to this review

Dear Sir, thanks for your positive opinion about our location and staff, we hope to host you soon

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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Smooth Hotel Rome West

Address: Via Aurelia 619, 00165 Rome, Italy (Formerly Hotel Aureliano)
Region: Italy > Lazio > Rome
Price Range: ₹ 3,565 - ₹ 8,492 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Smooth Hotel Rome West 4*
Number of rooms: 58
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Also Known As:
Aureliano Hotel Rome
Hotel Style:
#323 Luxury Hotel in Rome
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Questions & Answers

Here's what travellers have asked, with answers from Smooth Hotel Rome West staff and other travellers.
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Questions? Get answers from Smooth Hotel Rome West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the road if you can”
GregGouves13, 13 Apr 2017 | Read review
“Rear rooms with a balcony are the best of a bad bunch.”
HughPJ, 1 May 2016 | Read review
“Away from the lifts”
shaxrey, 16 Apr 2016 | Read review
“Ask for a room near the back of the hotel. The front faces a very busy arterial into Rome and can be quite noisy.”
Luka302, 11 Apr 2016 | Read review
“Rooms out of Via Aureliano are quieter”
429milanw, 18 Mar 2016 | Read review
5 of 5