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We stayed at Hotel Aris Garden for a couple of nights. This is the second time we visit Rome,but the first time to join a group. This hotel is only about 25 minutes away from the airport by bus ride.breakfast is good for the group...More
Response from Direzione_ArisGarden, Responsabile relazioni con la clientela at Hotel Aris GardenResponded 2 weeks ago
Thank you for taking the time to write this review! We were glad to know that your stay in our hotel has been pleasant and comfortable.
We really hope to have you soon and again as our guest!
Hotel ok but long overdue a renovation. It would appear that unless you are having a wedding at the hotel your custom is not as important. The hotel bar is only open between 4.30pm and 10.30pm not great when you arrive on a late flight...More
Nice hotel with nice views, but the rooms smelled. Definitely not a smell I liked. Hotel staff were alright too, they don't smile. If you are going to operate a hotel, have your staff smile. The location of the hotel is good, but damn! Get...More
Response from Direzione_ArisGarden, Responsabile relazioni con la clientela at Hotel Aris GardenResponded 29 August 2017
Thank you for having chosen our hotel.
We regret to read that some of our services were not up to your expectations.
Having said that, I have forwarded your comments and feedback to the relevant team:
I can certainly promise that they will...More
We were here as part of a pre-arranged tour by a holiday firm who were clearly looking to cut costs. We were so disappointed to be 40 minutes plus from Rome.
The hotel is in a state of disrepair and the rooms, bashed and battered...More
We stayed there as part of a tour group over New Year's Eve for 4 nights. The bottled water you have to buy was not sealed - but open - was it tap water??? The Gala New Year's Eve meal was worse than awful -...More
Thank Di W
Response from Direzione_ArisGarden, Responsabile relazioni con la clientela at Hotel Aris GardenResponded 24 January 2017
Dear Di W,
Thank you for taking the time to write a review about your stay in our hotel.
Please accept our sincere apologies if some of our services did not meet your expectations.
For what concerns New Year’s eve dinner, I would like to...More