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Sheraton Roma Hotel & Conference Center

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Sheraton Roma Hotel & Conference Center
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1,541 Reviews from our TripAdvisor Community

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Showing 688: English reviews
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Turin, Italy
Reviewed 6 days ago NEW

The greatest aspect of my stay was undoubtedly the service. Each and every person of the staff was very kind and helpful and the hotel really offers everything, from the gym to shuttle services etc. Breakfast buffet was big and tasty. Rooms are however a bit ancient in their design but this was not a big deal as they were...

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Helpful?
Thank ValeVaze
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear ValeVaze, Thank you for your wonderful review and kind words of appreciation for our staff. This is the kind of feedback we always look forward to receive and we are grateful for you taking the time to share your positive experience with us. We have noted your comments about our shuttle bus and are reviewing the overall performance as...

Los Angeles, California
Reviewed 1 week ago

We were hesitant at first to book, due to the location, but we ended up loving it here. As SPG gold, we booked a room for 3,000 points per night, and were upgraded to Club Level on check in. That's an incredible deal. The hotel staff was professional, courteous and efficient. The rooms are older, but spacious and very comfortable...

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Helpful?
Thank 987karin333
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear 987karin333, Thank you for your lovely review. We are glad that our signature products and programs, the Club Lounge, Sheraton Sleep Experience and Sheraton Fitness added to the enjoyment of your visit to Rome. It is also great to see that you explored the surrounding neighorboods which are indeed less touristy but definitely interesting and with plenty of excellent...

London, United Kingdom
Reviewed 1 week ago via mobile

We book this hotel because we where attending a convention there, the staff is fairly helpful, the rooms are good size but everything is quite dated from the 90s, some mould in bathroom and lots of dust in fan extractors, non existent A/C we where boiling hot (in Mid March) so can't Imagin how can be in summer, Windows just...

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Helpful?
Thank MiguelAngelTattoo
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear MiguelAngelTattoo, Thank you for taking the time to write a review about your recent stay at Sheraton Roma. While we are glad to hear that you were satisfied with the size of our rooms and the helpfulness of our staff, we regret having missed the opportunity to impress you and apologize that the level of cleanliness in your room...

Ireland
Reviewed 3 weeks ago via mobile

Stayed here for a 2 day conference. The room is really quiet and clean while being slightly dated! Great shower however limited tv channels. Breakfast is really nice and the bar is well stocked. Staff are friendly and helpful for all guest requirements. Not ideal if you want to visit the city as it is about 15mins away in a...

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Helpful?
Thank Paul S
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear Paul S, Thank you for staying with and for taking the time to write a review. We are glad that your stay was overall satisfactory and appreciate your feedback as a business traveler. Please know that we provide a wide range of services and facilities that add to the enjoyment of a leisure trip as well, such as our...

Italy
Reviewed 3 weeks ago via mobile

While the services are generally good at this hotel (waiters, bars, restaurant, food, reception), the rooms are rather old fashioned and look just cheap. Breakfast is varied but cheap. It needs a good upgrade.

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Helpful?
Thank Marks_trips
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear Marks_trips, Thank you for taking the time to write a review and to express your satisfaction with the level of service you received in several areas during your stay. We take great pride in providing a warm welcome and a friendly, efficient service to ensure to help our guests enjoy their travels. We have also noted your comments that...

Lisbon, Portugal
Reviewed 4 weeks ago

Nice hotel, far from de center but the subway is a 5 minute walk. And you also have an hotel transfer to the center until 22:30 o'clock. Breakfast is average/good, and the outside area and the swimming pool is nice, especially if you are here in the summer, Rome can be quite hot. Rooms are very comfortable, clean and quiet.

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Helpful?
Thank rita_vilela
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear Rita_Villela, It is great to hear that you had an enjoyable time with us and took advantage of the AQVI pool which is indeed a refreshing oasis from the summer heat. Thank you for staying at Sheraton Roma on your visit to the Eternal City and we hope to see you again. Warm regards, Palma D, Guest Experience Team

St Johns
Reviewed 4 weeks ago via mobile

Clean and comfortable. Average food (shame as in Rome!) and inedible porridge. Pool shut in winter. Awkward location... I had to walk on the motorway to get here from the bus stop. But easier to the airport.

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Helpful?
Thank Another B
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear Another B, Thank you for choosing Sheraton Roma for your visit to Rome and for sharing your feedback with us on Tripadvisor. We are glad to see that you found our hotel clean and comfortable, however we are disappointed to learn that your dining experience was not the excellent experience that our guests have come to know and expect....

Washington DC, District of Columbia
Reviewed 17 February 2017

This property is an older property that has some wear. m The lobby area has not changed much and is not very appealing. It may be marble tile but it lacks design and as the welcoming the hotel has cut back oarea it is not very pretty. It is confusing since the restaurant opens up near the door. The hotel...

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Helpful?
Thank Room1413
anto_vp, Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear Room1413, Thank you for your recent visit and extensive feedback. We understand from your review that this was not your first time at the Sheraton Roma. Since it has been replaced beginning of last year (2016), the ATM is no longer located at the lower level but in the lobby next to the luggage room. It is situated in...

Boston, MA
Reviewed 16 February 2017

Was here for a company conference. And while it got the job done, and most of the staff were friendly & helpful, it is clearly a tired hotel in need of an upgrade. Most needed: hot showers. Every morning, I - and the majority of my colleagues, it later became clear - experienced luke-warm to cold showers. After the first...

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Helpful?
Thank BostonTravelerBoston
anto_vp, Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear BostonTravelerBoston, Thank you for taking the time to write a review about your recent visit.. We aim to deliver a friendly and efficient service and always appreciate when our guests let us know that we have achieved this aim. It is also great to hear that you enjoyed our AQVI Pizza during your stay and were pleasantly surprised by...

Reviewed 16 February 2017

The hotel is a luxury 5-star hotel, just outside of rome. It is ideal for business meetings and gatherings. For tourism purposes, I don't think this would be the ideal destination. The rooms are standard hotel rooms. They offer a decent pool and the meetings facilities are outstanding. Their food is pretty much decent and their staff is mostly welcoming...

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Helpful?
Thank Hassan R
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear Hassan R, We are glad to hear that you appreciated our conference services and facilities and also had the chance to visit the beauties of Rome during your stay. As you said, the nearest metro is at 15 minutes walk and there are several transportation options to reach the city center, including our own bus service. We offer a...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Iconic and charismatic, Sheraton Roma is a landmark of the EUR district since 1983: a urban resort combining high quality service and modern facilities.Sink into the cozy comfort and get a good night sleep at one of 640 rooms and suites ranging from Classic to Superior, Club and Suites, equipped with the celebrated Sheraton Sweet Sleeper Bed ™ - featuring luxurious sheets, deluxe duvet, and a selection of feather down and hypoallergenic pillows and a custom mattress.Upgrade your holiday and stay at a spacious and renovated Club Room with access the Club Lounge, a sophisticated meeting place. Whether you prefer the comfort of its homely living area or the astonishing views and the green scenery from its outdoor solarium, experience its unique Signature Moments throughout the day. From breakfast to Spritz, Prosecco Time or Afternoon Snacks, feel pampered and cared for with private check-in, personalized service, free WiFi, international newspapers and a select ambiance. Enjoy the sun by the poolside with family and friend and taste the very best of Italian Cuisine at AQVI restaurant and bar, a gourmet experience with local products and specialties from Lazio Region and taste and compare world renowned wines at the Social Hour in the afternoons, or find your favorite one in our Wines of The World menu. Delight in a exquisite cocktail and listen to the live entertainment every night.For the health conscious, pick your daily meals from a varied selection of dishes Color Your Plate™ and exercise at the tennis court, green jogging path or the CORE Performance Fitness Center – opened 24/7 for your comfort.Visit the city center by metro – a 10 minute walk to the EUR Magliana Metro Station, by our own bus service, by taxi or by car – the hotel is located 5 km from the GRA Orbital Road. Arrive and depart Rome within 20 minutes from both Fiumicino and Ciampino Airport. ... more   less 

Additional Information about Sheraton Roma Hotel & Conference Center

Address: Viale del Pattinaggio 100, 00144 Rome, Italy
Region: Italy > Lazio > Rome > Ostiense
Price Range: ₹ 6,355 - ₹ 13,416 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Roma Hotel & Conference Center 4*
Number of rooms: 640
Reservation Options:
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Also Known As:
Sheraton Roma Hotel Rome
Sheraton Roma Hotel And Conference Center
Sheraton Rome
Rome Sheraton
Hotel Style:
#273 Luxury Hotel in Rome
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Roma Hotel & Conference Center staff and other travellers.
24 questions
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Questions? Get answers from Sheraton Roma Hotel & Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to Club level if you can!”
 of 5 bubbles 987karin333, 19 Mar 2017 | Read review
“I have not figured this out myself yet.”
 of 5 bubbles Room1413, 17 Feb 2017 | Read review
“Choose another hotel if you can.”
 of 5 bubbles BostonTravelerBoston, 16 Feb 2017 | Read review
“works the door lock, works the airconditioning/ temperature controll, is there a fridge, flushes the toilet?”
 of 5 bubbles 287pieterp, 13 Feb 2017 | Read review
“Club floor”
 of 5 bubbles AnnaKTU, 29 Nov 2016 | Read review
5 of 5