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Sheraton Roma Hotel & Conference Center

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Traveller (739)
Room & Suite (394)
Dining (193)
Overview
  • Excellent17%
  • Very good36%
  • Average26%
  • Poor13%
  • Terrible8%
Travellers talk about
“the club lounge”(58 reviews)
“eur magliana”(21 reviews)
“shuttle bus”(54 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,916)
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843 results
Traveller rating
142
272
238
122
69
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142
272
238
122
69
Show reviews that mention
All reviewsthe club loungeeur maglianashuttle busspg memberpool sideclose to the airportmetro stationrome city centrefiumicino airportpublic transportationvisiting romeromacolosseum
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1 - 5 of 843 reviews
Reviewed yesterday

The Sheraton Roma offers excellent customer service. Everyone is friendly and goes out of their way to assist you. The rooms are decent for Europe's standards, although we did not have any AC, which made for hot sleepless nights. The overall property needs updating and...More

Thank Linda P
Response from Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference CenterResponded today

Dear Linda P, Thank you for your visit and for taking the time to write a review. We aim to provide a warm welcome and a friendly service, to make our guests feel at home with us and help them make the most of their...More

Reviewed 4 days ago

Stayed here for two nights whilst my wife was at a conference there. The staff are very friendly and helpful – especially the female concierge! The room was a bit “tired” and in need of a refurb. The main areas though were spacious and modern....More

Thank Tom_JackAttack
Response from Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference CenterResponded 3 days ago

Dear Tom_JackAttack, Thank you for sharing your guest experience with us. We aim to provide a warm welcome and friendly, efficient service to help our guests make the most of their travels, so we were delighted to learn that our staff looked after you and...More

Reviewed 5 days ago via mobile

I went there since it was logistically convenient for me and considering the price I was waiting for something more. Reception is nice but the time I spent for check in and check out was definitely too much. Room was comfortable but the light of...More

Thank Fabrizio Xjo B
Response from Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference CenterResponded 4 days ago

Dear Fabrizio Xjo B, Thank you for your visit and for sharing your experience via Tripadvisor. Glad to hear that the location of the hotel fitted with your needs, you found our reception staff nice and the room comfortable. Our aim however is to provide...More

Reviewed 1 week ago via mobile

We stayed at Sheraton Roma from 5/4 to 9/4 for our company convention. Of all the convention hotels we have been to, this is considered below average in terms of ambience and facilities. It is far away from the city centre, with not many restaurants...More

Thank MiriamChan
Response from Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference CenterResponded 1 week ago

Dear MiriamChan, Thank you for your recent visit and for taking the time to share your experience with us via TripAdvisor. As a hotel and conference center, we provide a wide range of facilities and services – from computer stations in the lobby to our...More

Reviewed 2 weeks ago

Stayed in this hotel for 2 nights in September. We had two rooms with connecting doors. The rooms were nice, comfortable, and had the normal Sheraton amenities which we appreciated. We paid to have club access and glad we did. The club lounge was nice...More

Thank JewelsPath
Response from Stefano M, Public Relations Manager at Sheraton Roma Hotel & Conference CenterResponded 2 weeks ago

Dear JewelsPath, Thank you very much for staying with us, and taking the time to write a review. We are sorry to see that the less than positive experience you had while walking to the Metro station has influenced the score of your entire stay....More

View more reviews
About
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Free Internet
Free Parking
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 101 - US$ 323 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#323 Luxury Hotel in Rome
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 101 - US$ 323 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#323 Luxury Hotel in Rome
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (739)
Room & Suite (394)
Dining (193)
Pool & Beach (72)
Amenities (21)
Business Centre & Event Rooms (7)
Family and Play Areas (5)
Questions & Answers
Ask a question
Sicilya A
9 April 2018|
AnswerShow all 2 answers
Response from Sheraton_Roma | Property representative |
Dear Sicilya A, The cancellation policy depends on the rate plan you have booked. May we suggest that you contact the hotel directly to check the booking details. Warm regards, Palma D Guest Experience Team
0
Votes
Kcastillo414
22 November 2017|
AnswerShow all 6 answers
Response from Sheraton_Roma | Property representative |
Dear KCastillo, Greetings from Sheraton Roma and thank you for your inquiry. Civitavecchia Cruise port is approximately 75 km north and can be reached by the following means: -private transfer that can be arranged thru the... More
1
Vote
Sha K
11 September 2017|
AnswerShow all 4 answers
Response from Sheraton_Roma | Property representative |
Dear Sha K, The weather is quite pleasant in September, not as hot as August. You will need a cardigan or a light jacket for the evenings, and absolutely comfortable shoes as Nkderin said. Jeans are ok and cotton clothing... More
0
Votes
Room Tips
"Pay for the concierge level as you get free wine, beer, sodas, and yummy food."
Read review
"Make sure you get a room that does not smell. They will know what you are talking about."
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"Hospitality Suite Room 2020. It's noisy because it's by the elevators."
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"Ask for rooms far to the elevators"
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