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Sheraton Roma Hotel & Conference Center

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Rooms
30 Dec31 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Iconic and charismatic, Sheraton Roma is a landmark of the EUR district since 1983: a urban resort combining high quality service and modern facilities.Sink into the cozy comfort and get a good night sleep at one of 640 rooms and suites ranging from Classic to Superior, Club and Suites, equipped with the celebrated Sheraton Sweet Sleeper Bed ™ - featuring luxurious sheets, deluxe duvet, and a selection of feather down and hypoallergenic pillows and a custom mattress.Upgrade your holiday and stay at a spacious and renovated Club Room with access the Club Lounge, a sophisticated meeting place. Whether you prefer the comfort of its homely living area or the astonishing views and the green scenery from its outdoor solarium, experience its unique Signature Moments throughout the day. From breakfast to Spritz, Prosecco Time or Afternoon Snacks, feel pampered and cared for with private check-in, personalized service, free WiFi, international newspapers and a select ambiance. Enjoy the sun by the poolside with family and friend and taste the very best of Italian Cuisine at AQVI restaurant and bar, a gourmet experience with local products and specialties from Lazio Region and taste and compare world renowned wines at the Social Hour in the afternoons, or find your favorite one in our Wines of The World menu. Delight in a exquisite cocktail and listen to the live entertainment every night.For the health conscious, pick your daily meals from a varied selection of dishes Color Your Plate™ and exercise at the tennis court, green jogging path or the CORE Performance Fitness Center – opened 24/7 for your comfort.Visit the city center by metro – a 10 minute walk to the EUR Magliana Metro Station, by our own bus service, by taxi or by car – the hotel is located 5 km from the GRA Orbital Road. Arrive and depart Rome within 20 minutes from both Fiumicino and Ciampino Airport.
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Property amenities
Room Service
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Wheelchair Access
Bar/Lounge
Shuttle Bus Service
Paid Wifi
Free Internet
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Outdoor pool
Breakfast Available
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL CLASS
Location
Full view
64Somewhat walkable
Grade: 64 out of 100
153Restaurantswithin 0.5 km
29Attractionswithin 0.5 km
Reviews & more
2,094Reviews
1,272Photos
52Q+A
100Room tips
Traveller rating
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  • 189
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Show reviews that mention
Excellent service from the restaurant staff , there is a very special thank to Luigi Chiaraluce from snake bar, where I had my breakfast every morning, he made me feel welcome, with good sense of humor, always smiling, customer service-oriented individual, accompanying me to my
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Response from Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center
Responded 3 days ago
Dear Armine, We were delighted to read your kind comments about our restaurant team member Luigi and have happily shared your comments with him. It is our aim to deliver a warm, welcoming experience and it is always rewarding to hear from our guests that we have achieved this aim. Thank you indeed and best wishes to you from all the Sheraton Roma team. Warm regards, Palma D Guest Experience Team
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Been here for a conference for three days.
The rooms are old fashioned and need some renovation to catch up with the market. The food is rather average but sometimes disappointing. Especially the breakfast is very poor.
The only positive point is the attitude of the staff. They
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Response from Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center
Responded 1 week ago
Dear Tue14, Thank you for your lovely comments about our staff. We are committed to deliver a warm welcome and friendly service to help our guests make the most of their travels and it is always great to hear when we have achieved this aim. We do regret that you were not satisfied with the food quality, especially at breakfast. We understand how important breakfast is in the guest’s stay and appreciate constructive feedback from our guests as this is the only way we can consistently evolve and grow as a property. We would love to hear from you to better understand how you feel we could improve in this area - please feel free to contact us on reservations@sheratonrome.com to discuss your experience. Thank you in advance for your time and we hope there will be a chance for us to welcome you again to the Sheraton Roma when your travels bring you back to Rome. Warm regards, Palma D Guest Experience Team
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Spent almost a week here in November. The hotel itself is fine and rooms are in need of some updating. There is no AC. The staff is friendly and helpful. Rooms are a good size and it was comfortable for two people. You are within a 15 minute walk of an area called EUR. Nice area
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Response from Domesin, Guest Relations Manager at Sheraton Roma Hotel & Conference Center
Responded 2 weeks ago
Dear Ken C, Thank you for choosing to stay at the Sheraton Roma Hotel & Conference Center and taking the time to write a review about your recent stay. Thank you for your kind words of appreciation towards our staff and the size of the room. We are also glad to know that you liked the area where the hotel is located and how easy it is to go from the Hotel to downtown area. On a less positive note we regret to learn that your overall experience did not live up to your expectation due to your room condition. Please, be assured also of our ongoing efforts to consistently upgrade our product quality. The feedback provided will be shared with the appropriate hotel team managers for internal review and corrective actions to ensure we consistently deliver upon guest expectations. I hope there will be an opportunity for us to welcome you again when your travels bring you back to Rome and so be able to provide you with an exceptional experience next time. Warm regards, Domenica S. Guest Experience Team
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+4
The Sheraton is okay, it’s close to the airport about 20minutes by Taxi and sits between the airport and the city centre so is well placed.
However beyond this the hotel is the definition of okay, the staff are working hard but there are not enough of them and queues seem consis
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Response from Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center
Responded 2 weeks ago
Dear Exploringnortherner, Thank you for staying with us and for taking the time to write a review. We were glad to hear that you found the hotel "okay", however our aim is to meet and exceed the expectations of our guests, so we regret to learn that we fell short of our aim. We are also sorry for the long waits you experienced at check-in and check-out. Please be assured that we take great strides to properly schedule our staff. However, there are instances, especially with major events with guests travelling from different countries, where we may not correctly anticipate the number of guests arriving or leaving at a given time. We will certainly work on this in order to improve our processes. Again, thank you for your feedback and we hope to see you again on your next visit to Rome. Warm regards, Palma D Guest Experience Team
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Hotel looks from 70s. Everything works though. Executive lounge is nothing special, but OK. Strange not to have cheese at any part of the day. Shuttle to the airport is useful, but only twice a day. There is also shuttle to the city center and back few times a day. I did not take
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Response from Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center
Responded 2 weeks ago
Dear ArmenGrigoryan, Thank you for taking the time to share your experience with us via Tripadvisor. We are glad to hear that your stay was overall satisfactory and that you had the opportunity to visit our Club Lounge. Please know that we are always pushing to improve our services and constructive feedback from our guests is always appreciated. Your comments on the food items at the Lounge have been shared with our Food & Beverage team as we are currently reviewing the food offer. Thank you for your visit and we hope to see you again at the Sheraton Roma. Warm regards, Palma D Guest Experience Team
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorSheraton Roma Hotel & Conference Center
Master Bedroom in the Superior Room at the Sheraton Roma Hotel & Conference Center
Professional photo exclusively commissioned by TripAdvisorSheraton Roma Hotel & Conference Center
Master Bedroom in the Presidential Suite at the Sheraton Roma Hotel & Conference Center
Professional photo exclusively commissioned by TripAdvisorSheraton Roma Hotel & Conference Center
Master Bedroom in the Presidential Suite at the Sheraton Roma Hotel & Conference Center
Professional photo exclusively commissioned by TripAdvisorSheraton Roma Hotel & Conference Center
Master Bedroom in the Executive Suite Club at the Sheraton Roma Hotel & Conference Center
Photo provided by managementSheraton Roma Hotel & Conference Center
Superior Room
Previous
Hi, I am a PE member. I have already booked a room. There are still a few things to discuss. Which e-mail address can I send to?
Dear Winnie-Chou_Pro, Thank you for choosing our hotel for your visit to Rome. You may write to the following address reservations@sheratonrome,com We look forward to connecting with you. Warm regards, Palma D Guest Experience Team
1 vote
Thank you for your reply is the shuttle service Free or is there a charge
There is a fee of EUR 7,00 per person each way Warm regards, Palma D Guest Experience Team
1 vote
Hi how far are you away from the international airport and how long does it take to get there, and what sort of transport is available
Dear Marita, Thank you for your interest in Sheraton Roma. We are located in the EUR district, at 25km/20 minutes drive from Fiumicino Leonardo da Vinci International Airport. We provide a shuttle bus service in the morning, with departures from the airport at 07:45, 09:15 and 12:15 hours (summer schedule). Timetable may be subject to changes so we recommend you contact the hotel directly for more detailed information. The approximate taxi fare is EUR 35,00 - please look for official white taxis with licence numbers at the taxi ranks just outside the terminal. Warm regards, Palma D Guest Experience Team
1 vote
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Hi I just sent an email to sales address, preparing my stay at Sheraton Roma the week commencing the 3rd of August. I would love if we could have communicating rooms or at least close rooms. Are communicating rooms available in the hotels and available at the above date? Thanks LT
Dear Luc T, Thank you for your interest in our hotel. We do have connecting rooms, which are generally a queen bedded room connecting with a twin bedded room. Your request for availability will be addressed via e-mail. Thank you and we hope to see you soon at the Sheraton Roma. Warm regards, Palma D Guest Experience Team
0 votes
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I booked for 6 days, but suddenly need to cancel the last day. What is the cancellation policy? Thanks
Dear Sicilya A, The cancellation policy depends on the rate plan you have booked. May we suggest that you contact the hotel directly to check the booking details. Warm regards, Palma D Guest Experience Team
0 votes
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Previous
"Try room with pool view."
"There are no rooms that are better than others that I could tell."
"Stay somewhere is best advice to get a "good room""
"Chhose another hotel"
"long halls so if you have an issue with walking request close to elevator"
Previous
PRICE RANGE
US$ 106 - US$ 202 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton roma hotel romesheraton roma hotel and conference centersheraton romerome sheraton
LOCATION
ItalyLazioRomeOstiense
NUMBER OF ROOMS
640
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