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BEST WESTERN PLUS Hotel Universo

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BEST WESTERN PLUS Hotel Universo
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1,538 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Hotel Universo
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Showing 790: English reviews
Stockholm County, Sweden
Reviewed 16 March 2017

A very good hotel with friendly staff. The hotel is close to transport links. To inprove, the hotel should is to move the bar so that it is available next to the reception. The current location is hidden and does not invite to visit.

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Helpful?
1Thank Håkan K
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN PLUS Hotel Universo, responded to this review

Dear Håkan K, Thank you for choosing Best Western Plus Hotel Universo as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us on TripAdvisor. We are delighted that you enjoyed your stay, especially our hotel location and the service provided by our Staff! We are very happy that your...

Dublin, Ireland
Reviewed 6 March 2017

My daughter and I spent a fabulous weekend in Rome staying at Best Western Universo. The service was fantastic and the staff were very friendly. The room was lovely, with full bar fridge, tv, and free WiFi. Breakfast was amazing with everything on offer. The hotel is located less than 10 minutes from the bus terminus - we travelled by...

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3Thank phyllistkelly
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN PLUS Hotel Universo, responded to this review

Dear phyllistkelly, Thank you for giving us such a perfect rating and for recommending our hotel to other travellers! It was flattering for us to read that you have been totally satisfied by your accomodation, by the Staff and by the hotel location! The Management, together with all the employees, works to make every client's holiday a special one to...

County Dublin, Ireland
Reviewed 27 February 2017

Went with my wife and friends for the ireland v Italy rugby break.Staff were very friendly and informative about sites and areas to visit. Breakfast was buffet style and fantastic value with a very good selection of food. The rooms were spacious and very clean.The hotel is in a great location and would definitely return to this hotel if and...

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Thank paulf20172017
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN PLUS Hotel Universo, responded to this review

Dear paulf20172017, Herewith we would like to thank you for taking the time to review our Best Western Plus Hotel Universo here on TripAdvisor, and therefore for sharing your experience on line with this community. It was flattering to read that you have been totally satisfied by your accomodation, by the Staff and by the hotel location. The Management, together...

Yverdon-les-Bains, Switzerland
Reviewed 26 February 2017

After calling many different hotels we were finally able to find this one, which offered connecting rooms for families. Beds and pillows were comfortable. Plenty of space in the rooms. Quite modern in style and decoration. Breakfast was a typical hotel buffet, but the kids were happy with it. Hotel staff was friendly and helpful. The only strange thing is...

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4Thank chapuist
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN PLUS Hotel Universo, responded to this review

Dear chapuist, Thank you for having chosen our hotel and for sharing your experience here! It's always a big satisfaction reading of guests who appreciate our work. We are very happy that your stay has gone for the better! Concerning your note upon the bathroom, we take this opportunity to inform you that, just for security reasons, we can't provide...

Balzan, Malta
Reviewed 13 February 2017

Not only was this good value for money, it has an awesome location, minutes away from termini, it is absolutely clean, a nice selection for breakfast. The room was very comfortable in size, so was the bathroom. The staff were very friendly and patient, and always went the extra mile to put a smile on our faces. I would definitely...

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4Thank Lara175
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN PLUS Hotel Universo, responded to this review

Dear Lara175, Thank you for having chosen our hotel and for sharing your experience here with us. We were all happy to read you had a nice stay and we exceeded your expectations! We're so grateful for your kind words. It's such a big pleasure for us to know you've been fully satisfied of your stay. It would be a...

Lisbon, Portugal
Reviewed 11 February 2017

An average 4 star hotel. Excellent location 5 minutes to all kinds of transportation, and within walking distance to many attractions. Excellent breakfast for 3€ if not included in the accomodation price. Many shops, restaurantes, cafés in the area, not to mention Termini station which has a shopping center inside. Great place to eat nearby Mercato Centrale inside Termini station....

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1Thank Ruivi
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN PLUS Hotel Universo, responded to this review

Dear Ruivi, Thank you for having chosen this hotel and for having shared with other travellers your kind opinion about our facilities and services. Concerning the behaviour of a member of our Staff, we're deeply sorry. I have personally spoken with the Front Office Manager and, also on behalf of my colleague, I can assure you we will do our...

Reviewed 10 February 2017 via mobile

Stayed here when we went to watch Wales v Italy rugby. Went with my hubby plus my sister and her husband. We had a fabulous time. The hotel was clean, modern and in a central location. The breakfast was far better than we expected it to be.

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2Thank Patricia 'Trixi... H
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN PLUS Hotel Universo, responded to this review

Dear Patricia 'Trixi... H, Thank you for having chosen our hotel and for sharing your experience here! We were all happy to read you had a nice stay and we exceeded your expectations. We take the opportunity to inform you that has been a pleasure welcoming you as our guests and we really hope to having you here once again!...

Tel Aviv District, Israel
Reviewed 10 February 2017

The hotel is very cheap in proportion to other hotels and offers large rooms. My room was big and very convinient. It is very close to Termini station. it's in the middle and so makes it great location. the staff are very nice, I loved the staying there!

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1Thank Daniel F
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN PLUS Hotel Universo, responded to this review

Dear Daniel F, Thank you for giving us such a perfect rating and for recommending our hotel to other travellers! I'm sure our entire hotel Staff has been glad to take care of your needs as much as you enjoyed your stay. We take the opportunity to inform you that has been a pleasure welcoming you as our guests and...

Wales
Reviewed 10 February 2017

We stayed here during the Wales v Italy match in Feb 2017. The hotel was very well situated, within easy 5-10 minutes walk of the train station and roughly 10-15 minutes to the coliseum and other attractions. The rooms were spacious, spotlessless clean and the beds were comfortable. The only down side was that the rooms were very warm and...

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2Thank kankuchick
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN PLUS Hotel Universo, responded to this review

Dear kankuchick, Thank you for choosing Best Western Plus Hotel Universo as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us. We are so delighted that you enjoyed your stay! We take this opportunity to inform you that, concerning the heating, we had a temporary problem but now we...

Swansea, United Kingdom
Reviewed 7 February 2017

Stayed here on a B and B basis. Room was tidy enough with flat screen tv, mini fridge tea and coffee etc Bathroom ok. Nice size shower though ours was tricky to operate and had a mind of its own. We stayed in February and the room was too hot. We could not control temperature as air con not working...

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Helpful?
Thank Tony S
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN PLUS Hotel Universo, responded to this review

Dear Tony S, Thank you for choosing Best Western Plus Hotel Universo as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us. We regret to read that some of our facilities were not up to your expectations. We take this opportunity to inform you that we took note of...

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Staying in Esquilino

Neighbourhood Profile
Esquilino
Old school vibe from the very beginning is the only way to describe the Esquilino neighbourhood. The Esquilino takes pride in being one of the oldest areas in Rome for its key location on one of the city’s famous seven hills. From an ancient neighbourhood to its modern incarnation as a multicultural hub, Esquilino always has something going on—polyglot vendors debate street artists while kids play pick-up basketball games. Look around you: this area isn’t like the historic centre. Liberty architecture, large piazzas, and long boulevards mix with archaic arches, secret side alleys, and beautiful churches like Santa Maria Maggiore.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Banquet Room
Official Description (provided by the hotel)
BEST WESTERN Hotel Universo is a 4 star hotel just a few steps from Termini Railway Station In a very convenient location offers the possibility of a walk in the heart of ancient Rome: The Colosseum and Imperial Forums, Piazza Venezia e Trevi Fountain. Nearby there are landmarks such as the Teatro dell'Opera, National Roman Museum - Palazzo Massimo alle Terme, Baths of Diocletian and one of the 4th Basilicas of Rome: The Patriarchal Basilica of St. Mary Major. Also just a few minutes walk you can walk along the main shopping streets: Via Nazionale, Via del Corso and Spanish steps. Locarted near Termini Railway Station, easily accessible from Fiumicino and Ciampino airports, and well-located also for those who arrive by car thanks to the Hotel agreements with the nearby car parks. Its strategic position is ideal for organizing both national and international meetings in Rome. BEST WESTERN Hotel Universo has 198 rooms in the center of Rome, characterized by a high level of quality and comfort: satellite tv, mini-bar and free Wi-Fi connection and air-conditioning system. Universo Hotel offers you a well equipped Fitness Centre, with sauna, Turkish bath and a space entirely dedicated to relax. Also available a conference centre with 9 rooms capable to host a total of 600 people, all provided with every equipment necessary to organize your perfect meeting in Rome. The restaurant has many personalized menus, with special care for vegetarians and celiac guests. Wi-Fi internet connection is available and totally free of charge in all the areas of the hotel. Rooms and services for disabled guests are available. Close to the Hotel there are also several paying car parks. BEST WESTERN Hotel Universo: four Star welcome in the center of Rome! ... more   less 

Additional Information about BEST WESTERN PLUS Hotel Universo

Address: Via Principe Amedeo 5B, 00185 Rome, Italy
Region: Italy > Lazio > Rome > Esquilino , Castro Pretorio
Price Range: ₹ 7,506 - ₹ 16,264 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Hotel Universo 4*
Number of rooms: 198
Reservation Options:
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Also Known As:
Best Western Universo
Best Western Rome
Rome Best Western
Hotel Universo Rome
Hotel Style:
#135 Luxury Hotel in Rome
#200 Business Hotel in Rome
#265 Family Hotel in Rome
#311 Romantic Hotel in Rome
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hotel Universo staff and other travellers.
23 questions
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Questions? Get answers from BEST WESTERN PLUS Hotel Universo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Verify you get what you paid for”
  • This is the 'King Bed' I paid extra for. Shameful.
lornen407, 11 Apr 2017 | Read review
“Ask for a room at the street side on a higher floor.”
EmmChrist, 27 Mar 2017 | Read review
“choose deluxe double room for a choice between a comfortably sized double bed or two twin beds as opposed to the size of a single and a half”
Lara175, 13 Feb 2017 | Read review
“As for a room not at the front if hoping for a room you can sleep with the windows open.”
kankuchick, 10 Feb 2017 | Read review
“Non-smoking rooms on the 7th Floor was great”
  • Great bed
129senr, 1 Feb 2017 | Read review
5 of 5