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Best Western Plus Hotel Universo

1,794 reviews
#211 of 1,270 Hotels in Rome
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Traveller (602)
Room & Suite (413)
Dining (96)
Overview
  • Excellent26%
  • Very good51%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“termini station”(86 reviews)
“the hotel staff”(36 reviews)
“buffet breakfast”(22 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4.0 Star Hotel
All hotel details
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Reviews (1,794)Write a Review
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All reviewstermini stationthe hotel staffbuffet breakfastminute walkexcellent locationjunior suitemini barpastrieshop on hopdecent sizestayed here for nightstrevi fountaincentral locationby footaround the cornermajor attractionsvisit to rome
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1 - 5 of 938 reviews
Reviewed 4 days ago via mobile

My husband booked this break to take me to see the Christmas markets. (See seperate review for that as well as our experience of Rome as well) The hotel is just a few streets away from the bus drop off point. My advise if coming...More

Thank Lindseyfoz
Response from Management_Roscioli, Responsabile relazioni con la clientela at Best Western Plus Hotel UniversoResponded 3 days ago

Dear Lindseyfoz, Thank you for having chosen Best Western Plus Hotel Universo and for sharing with other travellers your kind opinion about our facilities and services. We are very happy to know that everything was to your liking and you enjoyed your stay here with...More

Reviewed 5 days ago via mobile

Stayed here in early November for my first trip outside of the States. Great location, close to the Termini train station. Walking distance to many attractions, lots of restaurants close by. Breakfast in the morning is s great value. Room was quiet, exceptionally clean and...More

Thank Adam L
Response from Management_Roscioli, Responsabile relazioni con la clientela at Best Western Plus Hotel UniversoResponded 4 days ago

Dear Adam L, Thank you so much for your review! We're really grateful for these kind words. Reading about our guests’ satisfaction is always a pleasure for us. We take the opportunity to inform you that has been a honor welcoming you as our guests,...More

A TripAdvisor Member
4
Reviewed 5 days ago via mobile

Had a 4 day break here as a couple. We were allowed to check in early at no extra cost. Room was very nice comfortable and clean. Free toiletries. Mini bar at a cost. The wine and beers were cheaper at the hotel than anywhere...More

Thank A TripAdvisor Member
Response from Management_Roscioli, Responsabile relazioni con la clientela at Best Western Plus Hotel UniversoResponded 5 days ago

Dear Guest, Thank you for having chosen Best Western Plus Hotel Universo and for sharing with other travellers your kind opinion about our facilities and services. We are glad to read that your stay has been a positive experience and that you enjoyed your time...More

Reviewed 1 week ago

Rooms were not hugely spacious but well enough room for me and my wife. The furniture, fixtures, bathroom amenities were outstanding. Clean room, daily cleaning, and towels, etc. (Tiny) Balcony view overlooking the street which was nice. Highly recommended, although the staff was clearly overwhelmed...More

Thank David d
Response from Management_Roscioli, Responsabile relazioni con la clientela at Best Western Plus Hotel UniversoResponded 6 days ago

Dear David d, Thank you very much for taking time to share your experience on Trip Advisor following your stay at Best Western Plus Hotel Universo. We were pleased to note your compliments on the overall services of the hotel, which we will not miss...More

Reviewed 1 week ago

We stayed at the hotel for 3 nights. The reception staff and the dining room were excellent. Rooms are very comfortable and cozy. Highly recommend this hotel Its location is convenient Breakfast is very varied and provides a start to a day of entertainment in...More

Review collected in partnership with Best Western
Thank 975uris
Response from Management_Roscioli, Responsabile relazioni con la clientela at Best Western Plus Hotel UniversoResponded 1 week ago

Dear 975uris, Thank you for having chosen us and for sharing with other travellers your kind opinion about our facilities and services. I'm sure our entire hotel Staff has been happy to take care of your needs as much as you enjoyed your stay! Furthermore...More

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Traveller (602)
Room & Suite (413)
Dining (96)
Pool & Beach (1)
Hotel & Grounds (392)
Bathroom (108)
Business Centre & Event Rooms (17)
Family and Play Areas (2)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free Internet
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 90 - US$ 213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#125 Luxury Hotel in Rome
#200 Business Hotel in Rome
#310 Romantic Hotel in Rome
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$ 90 - US$ 213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#125 Luxury Hotel in Rome
#200 Business Hotel in Rome
#310 Romantic Hotel in Rome
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Nearby
Esquilino
Old school vibe from the very beginning is the only
way to describe the Esquilino neighbourhood. The
Esquilino takes pride in being one of the oldest areas
in Rome for its key location on one of the city’s
famous seven hills. From an ancient neighbourhood to
its modern incarnation as a multicultural hub,
Esquilino always has something going on—polyglot
vendors debate street artists while kids play pick-up
...More
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