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The Westin Excelsior, Rome

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#206 of 1,291 Hotels in Rome
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1 room 2 adults 0 children
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The Westin Excelsior, Rome
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2,127 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Excelsior, Rome
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Showing 1,806: English reviews
california
Reviewed 15 March 2014

I've stayed at several Westin hotels in Italy including the beautiful one in Florence and the one in Venice. This one was shocking and disappointing at our initial check in. I booked the room through Starwood Rewards using points (American Express) same as with the other Westin Hotels. The first room they assigned to us was part of the group...

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Helpful?
3Thank maggie757
The_Westin_Excelsior, Guest Relations Manager at The Westin Excelsior, Rome, responded to this review

Dear Guest, Thank you for your feedback and for taking the time to post your comments. We are extremely sorry for the inconvenience experienced and please, rest assured that immediate measures have been taken in order to individuate and eliminate the cause of the odor. To be compliant with our policy in terms of safety & security, updated fireproof panels...

Aventura, Florida
Reviewed 25 February 2014

Great hotel!.........fabulous localization , superb breakfast very fair price for what the hotel offer amazing. Rooms Unforgettable experience!!!Staff very helpfully Dinner unspectacular ,atmosphere and decoration supreme really a place to spend your vacation and feel in home Super hipper good

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Helpful?
4Thank Tania S
The_Westin_Excelsior, Guest Relations Manager at The Westin Excelsior, Rome, responded to this review

Dear Guests, Thank you so much for sharing your experience at the Westin Excelsior Rome with us! It is marvelous to know that you had an amazing stay with us! Be assured that your nice comments, which are received with great appreciation, have been passed on to the involved staff. We are truly looking forward to welcome you back in...

Montreal, Canada
Reviewed 23 February 2014

After leaving the Sheraton Rome to transfer to the Westin for our last nite in Rome. (We hated the Sheraton) It was pleasant from the moment we checked into valet service. We got 2 connecting rooms, beautiful rooms omg it was fit for a king and queen. My kids were so happy to get nice big beds, their own tv...

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Helpful?
2Thank Nancy L
The_Westin_Excelsior, Guest Relations Manager at The Westin Excelsior, Rome, responded to this review

Dear Guest, Thank your so much for your wonderful comments about The Westin Excelsior Rome!! It is a pleasure for us to learn that you and your family enjoyed your stay. Thank you for mentioning your appreciation about your rooms and the location of our “Grand Dame”. We are very happy that our rooms were able to exceed your expectations...

Boston, Massachusetts
Reviewed 10 February 2014

We stayed here for our honeymoon in September 2013. We did get an amazing upgrade due to our points. We stayed here twice over the course of our trip and both times the room was unbelievable. The first room was a suite with a large living room and bedroom. The furnishing are a little worn but that is to be...

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Helpful?
1Thank Lexington0930
The_Westin_Excelsior, Guest Relations Manager at The Westin Excelsior, Rome, responded to this review

Dear Guest, Thank you so much for your lovely comments. We are happy to learn that you had a great experience staying at the Westin Excelsior Rome and that we were able to make your honeymoon even more special. It delights us that you appreciated our strategic location in the middle of the “Dolce Vita” corner of the Eternal City....

Houston, TX
Reviewed 3 February 2014

First for the Pro's: 1) Hotel Staff was extremely kind and helpful (our bags failed to make our connection to Rome and the hotel helped us communicate with the Italian delivery service contracted by United to give us updates on the status of our bags); 2) Rooms and bathrooms were large and spacious; 3) Great location on Via Veneto; 4)...

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Helpful?
1Thank Nicole8182
The_Westin_Excelsior, Guest Relations Manager at The Westin Excelsior, Rome, responded to this review

Dear Guest, Thank you for sharing your family experience at the Westin Excelsior. We really appreciate that you took time to right a detailed review. It is a pleasure and goal for us to provide a great service level and be available at all time to assist our valuable guests and it makes us proud that our staff maintained the...

Bettendorf, IA
Reviewed 1 February 2014

Stayed for three nights in two rooms, we were upgraded to a 2-bedroom suite. It was great to have the extra space for our luggage. Rooms were spacious but in need of updating. "Faded elegance" would be a good way of describing it. Carpet was stained in several places. Rooms otherwise quite clean, but should have had a facelift a...

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Helpful?
1Thank BettendorfTraveler
The_Westin_Excelsior, Guest Relations Manager at The Westin Excelsior, Rome, responded to this review

Dear Bettendorf Traveler, Thank you so much for sharing your experience at the Westin Excelsior Rome. We are delighted about your kind words of our breakfast buffet and our concierge staff. It makes us proud to have satisfied your overall expectations and that you enjoyed your stay. Indeed are we aware of the renovation issue and would like assure you...

Reviewed 30 January 2014

The Excelsior is a beautiful hotel with a great location on the Via Veneto. We had a surprisingly large room that was immaculate and comfortable. This was not surprising since shortly after our arrival, a very nice lady from housekeeping stop by to make sure that the room was acceptable. My only issue with the hotel stemmed from our first...

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Helpful?
1Thank Dustin D
The_Westin_Excelsior, Guest Relations Manager at The Westin Excelsior, Rome, responded to this review

Dear Dustin D, It is such a pleasure to know that you have enjoyed your stay at our Grand Dame and we would truly like to thank you for your wonderful words! We are delighted to know that you appreciated our location and room sizes. We still would like to apologize for any inconvenient behavior of our concierge staff, as...

Vancouver
Reviewed 29 January 2014

We stayed here for 3 nights last week - beautiful hotel, attentive staff, good breakfast and good gym. Location was very convenient - taxis easily available and walking distance to most of the key local attractions. Wasn't thrilled about he the two twins matched up as a King and we had an issue with our door key (needed to have...

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Helpful?
1Thank Base_shifter
The_Westin_Excelsior, Guest Relations Manager at The Westin Excelsior, Rome, responded to this review

Dear Guest, We are so glad that you enjoyed your stay at the Westin Excelsior Rome and can’t thank you enough for your wonderful comments! Thank you for appreciating our location, breakfast and attentive staff and thank you also for mentioning our gym. We regret that we were not able to fully satisfy your bed request and rest assured that...

West Chicago, Illinois
Reviewed 26 January 2014

Stayed here for a several days. The room was great as well as the staff and food. Walking distance to the Vatican. Usually took cab there and walked back. Many restaurants in the area with good food. Cabs were always outside the hotel when we wanted to go.

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Helpful?
Thank Steve S
The_Westin_Excelsior, Guest Relations Manager at The Westin Excelsior, Rome, responded to this review

Dear Guest, Thank you for the positive review of our Hotel. We are so proud to read that our accommodation, location, staff and food exceeded your expectations! We are happy to know you enjoyed your time at the Westin Excelsior Rome and we hope to see you again very soon for your next visit to the Eternal City! Arrivederci a...

Saratoga, California
Reviewed 22 January 2014

I last stayed here in 2003 and was very pleased. This time we booked two rooms for four days over New Year and it was not nearly as good. To the hotel's benefit the rooms are a good size, the location is great, lounge is nice, breakfast was more than expected and the concierge staff were very accommodating. However, currently...

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Helpful?
3Thank John R
The_Westin_Excelsior, Guest Relations Manager at The Westin Excelsior, Rome, responded to this review

Dear Guest, Thank you for taking the time to post your detailed feedback about your experience at the Westin Excelsior Rome. It makes us extremely glad to read that you choose again our hotel for your roman visit and we thank you for mentioning the helpfulness of our concierge staff. We have shared your kind words with them. We regret...

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Staying in Ludovisi / Via Veneto

Neighbourhood Profile
Ludovisi / Via Veneto
Thanks to Fellini and La Dolce Vita, the Ludovisi and Via Veneto neighbourhood earned its reputation as a posh area where gorgeous Marcellos wooed actresses and models while bored housewives hung out in streetside cafes. The cafes are still there, and so are the cocktails, but the neighbourhood is now home to five-star businesses including hotels, banks, law firms, and embassies. The area is also right next to Villa Borghese, a beautiful park for sporting and cultural adventures. If you're looking for tranquility by night, this may be the place: Ludovisi and Veneto tend to shut down after 20:00.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A restful and invigorating stay awaits you in one of our 281 rooms and 35 suites, few steps from Rome center and facing Via Veneto, hearth of DolceVita.Our rooms will welcome you with maximum comfort and technology and are equipped with the revitalizing Westin Heavenly Bed ®, high-speed Internet connection (surcharge), LCD flat screen televisions, pay-per-view movies and much more. ... more   less 

Additional Information about The Westin Excelsior, Rome

Address: 125, Via Vittorio Veneto, 00187 Rome, Italy
Region: Italy > Lazio > Rome > Ludovisi / Via Veneto
Price Range: ₹ 16,767 - ₹ 47,824 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Excelsior, Rome 5*
Number of rooms: 316
Reservation Options:
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Also Known As:
The Westin Excelsior, Rome Hotel Rome
Westin Rome
Westin Excelsior Hotel
Rome Westin
Excelsior Rome
Hotel Style:
#22 Spa Hotel in Rome
#117 Luxury Hotel in Rome
#131 Business Hotel in Rome
#180 Family Hotel in Rome
#211 Romantic Hotel in Rome
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Excelsior, Rome staff and other travellers.
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Questions? Get answers from The Westin Excelsior, Rome staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“corridors are quite long; one a short distance, for noise abatement, would be preferred.”
 of 5 bubbles O6345DYwilliamf, 16 Mar 2017 | Read review
“we had room 621 - not too close to the elevators, great view.”
 of 5 bubbles Arizonapopi1, 9 Mar 2017 | Read review
“try and get a room on the via veneto side”
 of 5 bubbles EMS1510, 5 Mar 2017 | Read review
“Ask for old style room”
 of 5 bubbles vinjain, 25 Feb 2017 | Read review
“check out everything works before you let the porter leave”
 of 5 bubbles cassidypatrick007, 13 Feb 2017 | Read review
5 of 5