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The Westin Excelsior, Rome

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#202 of 1,292 Hotels in Rome
Certificate of Excellence
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2,080 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Excelsior, Rome
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Showing 1,768: English reviews
Benicia, CA
Reviewed 28 December 2013

The Westin Excelsior is located in the upscale part of town. The rooms were very clean, luxurious, and spacious. The service was excellent. The rooms were also quiet and the sound insulation was good. We were able to sleep well. It is a longer walk to the sights such as the Trevi Fountain and the Colosseum, but it is in...

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Helpful?
Thank matt_train
The_Westin_Excelsior, Guest Relations Manager at The Westin Excelsior, Rome, responded to this review

Dear Guest, Thank you for taking the time to post a review about your recent visit. We are pleased that you appreciated our location, our service and facilities. We work extremely hard to give a high-quality and professional service to all our guests. We apologize for the inconvenience with the shower and please, rest assured that we passed your comment...

Reviewed 26 December 2013

pros: Good location, fun indoor pool with changing colors, fabulous "Heavenly Beds", nice size rooms for Rome. Cons: Concierge service was poor. We were given a recommendation for a "tourist" pizza restaurant when we later discovered an amazing restaurant a few doors down.. Also, one reservation was forgotten. the hotel has a cold feel

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Helpful?
Thank GreenwichMom
The_Westin_Excelsior, Public Relations Manager at The Westin Excelsior, Rome, responded to this review

Dear Guest, Thank you for sharing your comments regarding your experience at our Hotel. It is wonderful to hear that you appreciated our strategic location, hotel facilities and spaciousness of our rooms including our Signature “Heavenly Bed”. We would like to apologize for the inconvenience with the Concierge service and thank you for letting us know about this issue. We...

Englewood cli
Reviewed 22 December 2013

We stayed at Westin Excelsior for 2 nights in June. The hotel is very pricy but you get an excellent service, beautiful rooms, nice indoor pool and spa and a fantastic breakfast. We had a deluxe suite which made our stay even more special. The room was amazing with marble bathroom, floor and fireplace. This hotel is walking distance to...

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Helpful?
Thank Arezu M
The_Westin_Excelsior, Guest Relations Manager at The Westin Excelsior, Rome, responded to this review

Dear Guest, Thank you for taking the time to share with us your experience. We are glad that you enjoyed staying with us and appreciated our facilities and rooms. Thank you, once again, for the appreciation of our property and high standards of service. We look forward to welcome you back in the near future to enjoy another memorable experience!...

Toronto, Canada
Reviewed 20 December 2013

First time in Italy! Loved our hotel and Staff! We were kindly upgraded to an amazing suite on the top floor with a terrace! We had a view of St.Peters! The room was decorated beautifully with a walk in closet and large marble bathroom! After a long day touring, it was nice to get a hot shower, put on the...

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Helpful?
2Thank annmary1976
The_Westin_Excelsior, Guest Relations Manager at The Westin Excelsior, Rome, responded to this review

Dear Guest, Thank you for your kind words! It has been a pleasure to host you during this special occasion! It is wonderful to know that you have appreciated the spaciousness of our rooms and our location. We are delighted to have met your expectations. Thank you for mentioning the helpful and attentive service of our staff! We hope to...

Perth, Australia
Reviewed 18 December 2013

We recently spent 6 nights in a deluxe suite, and could not fault the experience. Nothing was too much trouble and the service was fantastic. All of the staff we encountered were friendly and everything just seemed to happen without a drama. The location was terrific, within walking distance to the Trevi Fountain, Spanish Steps and the train station. The...

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1Thank TeamWLNR
The_Westin_Excelsior, Guest Relations Manager at The Westin Excelsior, Rome, responded to this review

Dear Guest, Thank you for the positive review of our property! We are delighted to know that we were able to meet your expectations and provide you with the most comfortable accommodation. It is always a pleasure for us to know that our valuable guests enjoyed their stay with us and left our property satisfied. Thank you for your appreciation...

Guwahati, India
Reviewed 16 December 2013

We enjoyed our stay, the food was great, the staff very friendly and the location fantastic....... The housekeeping staff had an eye for details Overall it was a good stay and will like to stay there whenever we visit Rome again.

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1Thank Manas D
The_Westin_Excelsior, Guest Relations Manager at The Westin Excelsior, Rome, responded to this review

Dear Guest, Thank you for giving us such a wonderful feedback, which is always greatly appreciated. We hope that we may have again the pleasure of your company at The Westin Excelsior Rome very soon! Best Wishes and Arrivederci a presto! The Hotel Management

San Mateo, California
Reviewed 15 December 2013

I paid a lot for this stay, but I do not regret it. Great location, close to Spanish Steps and Trevi Fountain. The Breakfast was amazing. I tried their buffet dinner. Very very good, but my wife is vegetarian and she did not have much choice. So beware if you are vegetarian. The staff are OK. Some said they are...

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Helpful?
Thank AlexandrePSF
The_Westin_Excelsior, Guest Relations Manager at The Westin Excelsior, Rome, responded to this review

Dear Guest, Thank you for sharing your experience at The Westin Excelsior Rome. We are delighted to see that you enjoyed your stay with us and appreciated our central location close to major attractions of Rome. We strive to provide the high standards of service that our guests expect, and it is always a joy to learn that we were...

Austin
Reviewed 14 December 2013

After traveling all over Italy in the middle of summer, I cannot describe how amazing it felt to go swimming. It was a really nice hotel close to the trevi fountain and the Spanish steps. A lot of nice places to eat nearby and right across from the US embassy. The guy at the front desk gave us the internet...

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Helpful?
1Thank Sarah F
The_Westin_Excelsior, Guest Relations Manager at The Westin Excelsior, Rome, responded to this review

Dear Guest, Thank you for your kind words about The Westin Excelsior Rome! We are extremely glad to read that you enjoyed our swimming pool and strategic location near all the main attractions of the Eternal City. We are really honored to learn that you had a pleasant stay with us! We strive to provide the high standards of service...

Atlanta, Georgia
Reviewed 10 December 2013

This is a beautiful hotel in a very convenient location in Rome. Very romantic and lovely rooms. Great service and friendly yet professional staff. We could walk to so many locations from here. For example, the Borghese gallery was a short walk from the hotel.

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Thank Henry A
The_Westin_Excelsior, Guest Relations Manager at The Westin Excelsior, Rome, responded to this review

Dear Guest, Thank you so much for your kind words!! We are very happy that you really enjoyed your experience with us and appreciated our strategic location. Your comments were shared with the entire team and represent for us a great sense of accomplishment! We look forward to welcome you back on your next visit to Rome. Arrivederci! The Hotel...

Woodland Park, New Jersey, USA
Reviewed 6 December 2013

This is the second time we have stayed at this great hotel located on the via veneto. Only a short distance from the greatest museum in the world "Villa Borghese" We have been to the louvre, muse' de orsey,metropolitan,. Borghese is the best. The hotel has some good concierge help but some are a bit pretentious. This location is outstanding.walking...

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2Thank drj0209
The_Westin_Excelsior, Guest Relations Manager at The Westin Excelsior, Rome, responded to this review

Dear Guest, Thank you for your loyalty and for leaving your positive comments about The Westin Excelsior Rome. We are glad to learn that we succeeded in providing another enjoyable experience at our Hotel and it makes us really proud to have been your choice for the second time. It is also nice to read that you appreciate our privileged...

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Staying in Ludovisi / Via Veneto

Neighbourhood Profile
Ludovisi / Via Veneto
Thanks to Fellini and La Dolce Vita, the Ludovisi and Via Veneto neighbourhood earned its reputation as a posh area where gorgeous Marcellos wooed actresses and models while bored housewives hung out in streetside cafes. The cafes are still there, and so are the cocktails, but the neighbourhood is now home to five-star businesses including hotels, banks, law firms, and embassies. The area is also right next to Villa Borghese, a beautiful park for sporting and cultural adventures. If you're looking for tranquility by night, this may be the place: Ludovisi and Veneto tend to shut down after 20:00.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A restful and invigorating stay awaits you in one of our 281 rooms and 35 suites, few steps from Rome center and facing Via Veneto, hearth of DolceVita.Our rooms will welcome you with maximum comfort and technology and are equipped with the revitalizing Westin Heavenly Bed ®, high-speed Internet connection (surcharge), LCD flat screen televisions, pay-per-view movies and much more. ... more   less 

Additional Information about The Westin Excelsior, Rome

Address: 125, Via Vittorio Veneto, 00187 Rome, Italy
Region: Italy > Lazio > Rome > Ludovisi / Via Veneto
Price Range: ₹ 16,298 - ₹ 36,598 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Excelsior, Rome 5*
Number of rooms: 316
Reservation Options:
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Also Known As:
The Westin Excelsior, Rome Hotel Rome
Westin Rome
Westin Excelsior Hotel
Rome Westin
Excelsior Rome
Hotel Style:
#20 Spa Hotel in Rome
#114 Luxury Hotel in Rome
#131 Business Hotel in Rome
#181 Family Hotel in Rome
#212 Romantic Hotel in Rome
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Excelsior, Rome staff and other travellers.
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Questions? Get answers from The Westin Excelsior, Rome staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“city view might be better”
 of 5 bubbles m3gotten, 12 Jan 2017 | Read review
“Avoid an internal room on a low floor!”
 of 5 bubbles richarda413, 11 Jan 2017 | Read review
“Junior Suites are outstanding.”
 of 5 bubbles CLColbert, 3 Jan 2017 | Read review
“ask for hot water”
 of 5 bubbles dublinguy_10, 4 Dec 2016 | Read review
“great location, close to the park, great restaurants, lovely neighborhood”
 of 5 bubbles 779briano, 26 Nov 2016 | Read review
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