We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
This hotel is in a fantastic location 1/2 a block from Trevi fountain! The staff is wonderful and incredibly helpful with any of your needs. Included breakfast was fresh and included barista coffee. My only negative is that there are a few maintenance issues. Our...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from Nadia_Plama, Responsabile relazioni con la clientela at Boutique Hotel TreviResponded 8 August 2017
Thanks for your positive review, we apologize for the mentioned issues, we will do our best to avoid them in the future and to offer a better service.
Normally a hotel with this location would be expected to provide it's guests a high standard of accommodation, some quality of room, service, food or cleanliness. Boutique Hotel Trevi fails on all these! I checked in early evening, and was offered the wrong room. The...More
Thank Stewart A
Response from Nadia_Plama, Responsabile relazioni con la clientela at Boutique Hotel TreviResponded 3 August 2017
Dear Mr. Stewart, we apologize for the mentioned issues. Rooms are cleanes everyday and the sheets are changes every 48 hours. We will do our best to improve plumbing and air conditioning. As you understand, there are no huge rooms in hotels in the historical...More
When I arrived I received no help with my bags and the room stank of cigarettes. The beds were lumpy and the bath broken. Although the location is great, everything was rubbish including the breakfast which was terrible so much that we only eat their...More
1 Thank Torroreviews
Response from Nadia_Plama, Responsabile relazioni con la clientela at Boutique Hotel TreviResponded 20 July 2017
Dear Torroreviews, we are sorry and surprised because of your review. We would never provide a broken bath and our continental breakfast is very good, as you can see from other reviews. Maybe you stayed in another hotel with a similar name and misplaced the...More
This great small but comfortable hotel was everything I wished for. The room on the 5th floor had a balcony large enough for two chairs overseeing the pedestrian walkway and you will be privileged by the accordion player's romantic music. The room is big enough...More
Front desk manager is extremely rude and condescending. He did not make our stay enjoyable at all. Hotel is overrated and overpriced which is secondary to the horrendous customer service we received. I would look elsewhere in the area. This was not typical of other...More
1 Thank naysol
Response from Nadia_Plama, Responsabile relazioni con la clientela at Boutique Hotel TreviResponded 4 July 2017
Dear naysol, we are sorry that your first review of this website is negative and about our hotel. As you can see from other reviews our staff is very professional and friendly. We never had a complain at the reception in April and we offer...More
A non-stop photo and souvenir opportunity, Trevi is all about action. From early morning through the wee hours, the piazza surrounding Trevi Fountain hosts a never-ending flow of tourists hoping to make a wish or take a selfie. Clever restaurants, charming gelaterias, uncanny bars, kitsch shops, and a range of hotels make up the local landscape. Beneath the bustle are the remains of an ancient neighbourhood that you
can visit by heading over to a repertoire cinema and asking for a peek underground. There is something for everyone, but if peace and quiet are what you seek, plan to visit in the early morning hours.