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Stelle Hotel

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Traveller (191)
Room & Suite (102)
Dining (29)
Overview
  • Excellent34%
  • Very good46%
  • Average13%
  • Poor3%
  • Terrible4%
Travellers talk about
“train station”(57 reviews)
“perfect bed”(2 reviews)
“c unit”(2 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
All hotel details
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Reviews (558)
Filter reviews
173 results
Traveller rating
68
63
25
8
9
Traveller type
Time of year
LanguageEnglish
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68
63
25
8
9
Show reviews that mention
All reviewstrain stationperfect bedc unitone nightdirect accessnapoli centralestayed here for three nightsmini fridgespacious bathroombreakfast buffet ishotel is situatedjunior suitethe ground floorthe hotel staffmain stationpublic transportthe breakfast area
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1 - 5 of 173 reviews
Reviewed 2 weeks ago

The hotel and staff were outstanding. The breakfast was great and included Naples' pastries. Adjacent restaurant was good and pizza was very popular. The only negative was the area around the train station. Graffiti in the area was disturbing. Walking in the area at night...More

Thank Patrick P
Reviewed 3 weeks ago via mobile

Room: Comfortable bed, clean room, clean sheets, blackout curtains, in room minibar with water, sodas and beer (extra charge for items), safe box provided, toiletries and hair dryer. Location: Ideal if traveling through train, you don't even have to exit the station to get to...More

Thank Eli M
Reviewed 15 July 2018

This is a very clean, modern hotel that is very conveniently located next to Naples' main train station, Napoli Centrale station. It is next to public transport but you need to take either the metro or bus to get to the main tourist attractions. However,...More

Thank Ryan M
Reviewed 7 July 2018 via mobile

I went to this hotel with my wife and child because it was rated somewhat well and was by the train station in Naples after a long evening of traveling. The pictures on the site are not a reflection of the property or area. This...More

Thank Eron and Nicole P
Response from Stelle H, Responsabile relazioni pubbliche at Stelle HotelResponded 10 July 2018

Dear Guest, Thank you for your review, your opinion is very important for us to improve our service. However, it is appropriate to reiterate, as already done , that you stayed in the room for a considerable time, and then decided to leave the hotel...More

Reviewed 6 July 2018 via mobile

The checkin was good — staff polite and helpful. Staying in a corner room with two windows to the street, it was fairly quiet. Breakfast was fine. No issues with noisy neighbors. I see others complained about these issues but our experience was good. Clean...More

Thank Gregory G
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About
Amenities
Top amenities
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Restaurant
Breakfast included
Hotel Amenities
Room Service
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Restaurant
Details
Price range
US$ 86 - US$ 184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Luxury Hotel in Naples
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 86 - US$ 184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Luxury Hotel in Naples
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (191)
Room & Suite (102)
Dining (29)
Questions & Answers
Ask a question
JoiAW
16 July 2018|
AnswerShow all 2 answers
Response from Ian M | Reviewed this property |
Taxi from the airport is about €25 or there is a bus from airport to the train station for about €4
0
Votes
cmchilds
29 October 2017|
Answer
Response from thehebrewhoya | Reviewed this property |
I'm not from the hotel, but I can say that we brought up pizza and wine and no one said a word against it. Maybe there is a policy, or maybe a couple front desk people have a vendetta, but we had no issues.
0
Votes
Room Tips
"There are some rooms that are larger than others at the same rate. Need to ask."
patrickp49
2 million years ago
Read review
"Make sure your room is not near the lift!! Its very noisey!"
lifegotcreative
2 million years ago
Read review
"Ask for a room with a balcony"
terryh947
2 million years ago
Read review
"We were only there for 2 nights and it was fine. I would want to upgrade if we were there for any period of..."
Molly0616
2 million years ago
Read review
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