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All reviewstrain stationperfect bedc unitone nightdirect accessnapoli centralestayed here for three nightsmini fridgespacious bathroombreakfast buffet ishotel is situatedjunior suitethe ground floorthe hotel staffmain stationpublic transportthe breakfast area
The hotel and staff were outstanding. The breakfast was great and included Naples' pastries.
Adjacent restaurant was good and pizza was very popular.
The only negative was the area around the train station. Graffiti in the area was disturbing. Walking in the area at night...More
Comfortable bed, clean room, clean sheets, blackout curtains, in room minibar with water, sodas and beer (extra charge for items), safe box provided, toiletries and hair dryer.
Ideal if traveling through train, you don't even have to exit the station to get to...More
This is a very clean, modern hotel that is very conveniently located next to Naples' main train station, Napoli Centrale station. It is next to public transport but you need to take either the metro or bus to get to the main tourist attractions. However,...More
I went to this hotel with my wife and child because it was rated somewhat well and was by the train station in Naples after a long evening of traveling. The pictures on the site are not a reflection of the property or area. This...More
Thank Eron and Nicole P
Response from Stelle H, Responsabile relazioni pubbliche at Stelle HotelResponded 10 July 2018
Thank you for your review, your opinion is very important for us to improve our service.
However, it is appropriate to reiterate, as already done , that you stayed in the room for a considerable time, and then decided to leave the hotel...More
The checkin was good — staff polite and helpful. Staying in a corner room with two windows to the street, it was fairly quiet. Breakfast was fine. No issues with noisy neighbors. I see others complained about these issues but our experience was good. Clean...More
Response from thehebrewhoya | Reviewed this property |
I'm not from the hotel, but I can say that we brought up pizza and wine and no one said a word against it. Maybe there is a policy, or maybe a couple front desk people have a vendetta, but we had no issues.