Grand Hotel Oriente

Grand Hotel Oriente

Traveller (1003)
Room & Suite (536)
Terrazza Vesuvio at the Grand Hotel Oriente
Dining (164)
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About

4.5
#6 of 222 hotels in Naples
4.8 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

See why so many travellers make Grand Hotel Oriente their hotel of choice when visiting Naples. Providing an ideal mix of value, comfort and convenience, it offers a romantic setting with an array of amenities designed for travellers like you.

Given the close proximity of popular landmarks, such as Palazzo Reale (0.4 mi) and Via Caracciolo e Lungomare di Napoli (1.9 mi), guests of Grand Hotel Oriente can easily experience some of Naples' most well known attractions.

Grand Hotel Oriente offers guests an array of room amenities including a flat screen TV, air conditioning, and a minibar, and getting online is possible, as free wifi is available.

The hotel offers a concierge, room service, and a rooftop terrace, to make your visit even more pleasant. The property also features breakfast.

When you’re feeling hungry, be sure to check out Bag Bagel & Baguette, Restaurant Le Dogon Chez Affou & Savane, and Pasticceria Lauri, which are some French restaurants that are popular with locals and out-of-towners alike.

Plus, during your trip, don’t forget to check out some of the popular art museums, such as Museo Cappella Sansevero, Chiesa dei Santi Filippo e Giacomo - Complesso Museale dell'Arte della Seta, and Museo Nazionale di Capodimonte.

At Grand Hotel Oriente, your comfort and satisfaction come first, and they look forward to welcoming you to Naples.

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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Rooftop terrace
Car park
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Rooftop bar
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Wake-up service / alarm clock
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Family
Business
Languages Spoken
English, French, Spanish, German and 1 more

Location

Via Armando Diaz 44, 80134, Naples Italy
Name/address in local language
2,538Reviews45Q+A100Room tips
Traveller rating
  • 1,508
  • 808
  • 159
  • 38
  • 25
Time of year
Traveller type
Language
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Popular mentions
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Detailed Reviews
rmwatson865 wrote a review Oct 2021
5.0 of 5 bubbles
The hotel staff were very friendly and helpful, the breakfast was excellent and the location perfect for getting around the city and outlying areas. The room, although fairly small, was comfortable for 2 people, the beds were comfortable and the linen and towels changed regularly. All in all a great place to stay
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Review collected in partnership with this hotel
Date of stay: September 2021
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Giuseppe Bussetti, Direttore generale at Grand Hotel Oriente
Responded 3 Oct 2021
Dear Guest, Thank you for the kind review, we are glad that your stay with us was up to your expectations. We hope to have you here again as our guests. Regards
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
879VC879 wrote a review Jun 2022
5.0 of 5 bubbles
The hotel is an oasis of air conditioned calm and smooth function in an otherwise very central, if chaotic, part of town. The staff are friendly, prompt and accommodating and made our stay very special. The rooftop bar is not to be missed and is where breakfast is served with an extraordinary view of Vesuvius and the Bay of Naples. The rooms were clean and well appointed, with all bathroom toiletries and amenities, and the refrigerator stocked with waters. The hotel is adjacent to the Toledo metro stop on the L1 line and located between the Historic Center and Spanish Quarter. It's worthwhile to scout out some gems to visit for meals, coffee, and sfogliatella. We rented a car for a day and there are at least 3 public parking garages on the same block. A good deal if you can manage the entry and exit, which can be a little challenging if you're unaccustomed to manual transmission. The crowd was a mi
Read more
Review collected in partnership with this hotel
Date of stay: June 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heather D wrote a review Jan 2020
Philadelphia, Pennsylvania
5.0 of 5 bubbles
We booked this hotel during our visit to Naples over New Years and were very happy with our stay. The rooms were spacious, beds comfy, showers hot and strong. We had two kids with us and they had a pack and play and excellent blackout curtains. The breakfast buffet was amazing and the views from the rooftop (where the breakfast is held, as well as where there's a restaurant and bar) were stunning. Location is great, walkable to the waterfront and all of the major tourist sights. Every person we came in contact with was delightful and incredibly gracious and helpful. They also gave excellent recommendations for meals close by, and one concierge was so kind as to call around on New Years Day to find an open pharmacy so I could get medicine for our daughter who had contracted conjunctivitis.

Request a room that faces out to the street not the interior courtyard which is a bit gloomy and sad.
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Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Request a room that faces out to the street not the interior courtyard which is a bit gloomy and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HotelManagerGHO, Direttore at Grand Hotel Oriente
Responded 17 Jan 2020
Dear Heather, Thank you for your kind review. We really appreciate your kind words and that you have enjoyed your stay here in Napoli. Do not hesitate to contact us for your next trip in town. Regards
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ancky89 wrote a review Aug 2020
Dubai, United Arab Emirates
1.0 of 5 bubbles
The hotel is indeed renovated, however the pictures they advertise online have nothing to do with the reality, therefore the price wasn’t justified. Online price was 117 euros and when we reached at the Hotel we got an offer for 150 euros. Wow, what a bargain! We had to mention the online price to actually get it, otherwise we would have ended up paying more. Upon check out they charged us 8 more euros as city tax, which wasn’t mentioned upon check in. Breakfast quality and service very poor, the staff seemed overwhelmed of handling just few tables. The parking feels like a ghost town, where you have to leave your keys in the car and the windows open for “security reasons”, that felt very strange. Antonio from the reception recommended us few restaurants, which all were closed as it was Sunday. We ended up eating in a random restaurant that next day made us feel sick. Overall the stay felt like a scam.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Giuseppe Bussetti, Altro at Grand Hotel Oriente
Responded 5 Aug 2020
Dear Mrs. Anca, Thanks for revue. Following your concerning , we would like to clarify some points. The hotel has been totally renovated and the pictures on internet reflect the reality. The rate you have mentioned is o room only rate without breakfast (euro 117) and we offered you a special rate at € 120,00 with breakfast included . The 8,00€ are for the city tax and is never included in the hotel rate because it is a tax that we cash for the Municipality. This information was provided to you at check-in and before to confirm your stay you did an inspection of the structure and everything seemed to be to your liking. We regret that you didn’t like our breakfast usually is very much appreciated by our guest . Finally, you will find that throughout Italy, when you leave your car in a garage, you must also leave your keys for security reasons. We wish you a good continuation of your holiday with the hope of having you back for a better experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LaBu wrote a review Jun 2022
San Francisco, California
3.0 of 5 bubbles
There’s much to like about the Grand Hotel Oriente. The location is ideal — within easy walking distance of both Spaccanapoli and the waterfront/Palazzo Reale area. The hotel’s design is modern and attractive. Our suite was spacious and well laid out. Breakfast is served in a lovely penthouse space and offers a wide variety of tasty offerings.

The reason we’re giving the Grand Hotel Oriente only three stars is because of an incident that occurred during our stay. One morning we woke up and there was no water! We couldn’t brush our teeth, take a shower, shave, or even flush the toilet!

The water shut-off lasted until the late afternoon. The hotel said it wasn’t their fault — the water was out in the whole neighborhood — and we have no reason to disbelieve them. On the other hand, the hotel could have reduced our rate for the day, or offered us a voucher, or at least done something to compensate for the fact we weren’t getting what we’d paid for. And the hotel did not.
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Date of stay: May 2022
2.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tanja Steinbach wrote a review Aug 2021
Herrsching am Ammersee, Germany
5.0 of 5 bubbles
In the heart of Napoli we have made the perfect choice with Grand Hotel Oriente. Only 500 meters to the Harbour, only 20 meters to the shopping area, only 8 minutes walk to the Spanish Quarter and famous Pizzeria Brandi, where Pizza Margherita has been invented. Our room was super clean, air conditioned , the whole stuff is very helpful, kind and friendly, speaking german, too (at the reception). The sky bar ist amazing! The breakfast ist delicious. And most important, if you drive by your own car: The Hotel has an underground parking garage with 24 hour service - this is very important in Napoli. You can not just leave your car anywhere. You need a safe place. We spent 4 nights there. And it was a real pleasure, because although it was in downtown Napoli, the hotel is an oasis of calm. We could sleep very well, we din't hear any noise from outside. We also enjoyed the modern and cosy roof top lounge / bar after a long day of sightseeing, where you have an amazing view. Perfect conditions for a sight-seeing trip.
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Date of stay: August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Giuseppe Bussetti, Direttore generale at Grand Hotel Oriente
Responded 23 Aug 2021
Dear Guest, Thank you for your review, we really appreciate your kind words and that you have enjoyed your stay here in Napoli. Do not hesitate to contact us for your next trip in town. Regards
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lali wrote a review Jul 2022
1.0 of 5 bubbles
Placing people on the 8th floor under the “restaurant” will guarantee chairs and tables dragged above you- into the night and early in the morning.

Cleaning- there was a used towel hanging behind the bathroom door with a curly hair on it (disgusting).

A balcony, no chairs or table to sit outside.
Staff at the rooftop is not nice.

I failed to see any connection between Oriente chain and this hotel.
Bad value for money.
The location is great, but there are a million better options in this area.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
helenp0well1 wrote a review May 2022
5.0 of 5 bubbles
Wonderful hotel in a great central location, staff and hotel excellent . Great location for exploring Italy , Sorrento, Capri by ferry.. food is very reasonable in the restaurants very good quality. ferries are a great option to get around Italy.
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Review collected in partnership with this hotel
Date of stay: May 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
memphis252 wrote a review Aug 2022
Liverpool
5.0 of 5 bubbles
The Grand Hotel Oriente is in a very central and convenient location of Napoli, near Via Toledo, perfect for reaching all the main attractions, and for exploring. It's always exceptionally pleasant and welcoming to come back to, after a long hot day...or several times a day. The roof terrace ristorante/dining room is like a mesmerising 360° backdrop which can distract you from eating your breakfast (which is also superb) - and at night it's another scene completely - equally mesmerising.
I love everything about this gorgeous hotel. I stayed twice this time because my flight was cancelled, so I came back and the staff did all they could to allocate me a gorgeous room (as always) and were exceedingly generous, for which I'm very grateful. All the staff are exceptionally attentive, welcoming, reassuring, friendly and professional - throughout the hotel.
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Review collected in partnership with this hotel
Date of stay: August 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jasmin g wrote a review Jun 2022
Nahalal, Israel
4.0 of 5 bubbles
we stayed in this hotel from the 31.5 until the 2.6.22 and chose it for its good reviews and central and location in Napoli.
As we requested, we got a quiet and pleasent room.
The hotel is 2 minutes distance to via toledo and 15 minutes walking distance to the port.
We loved the choices at the breakfast buffet, quality cheeses and fruits, as well as good and strong coffee.The rooftop with 360° makes it great perfect, also pleasent at sunset.
We did not try the restaurant, which seemed expensive ( a print of the menue was in the elevator), but there are some good restaurants in the area.
There is a small market in the piazza nearby which sells handmade jewellary and there are many bars for an aperitivo.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Iabrv asked a question Apr 2023
Old Bridge, New Jersey23 contributions6 helpful votes
What time does breakfast open?
Nijhaoma asked a question Jun 2022
Baden-Württemberg, Germany37 contributions65 helpful votes
Is there a pool?
Answer from Fiona Stewart
10 contributions6 helpful votes
No, there is no pool. However, there’s the opportunity for sunbathing depending upon the room you request and the size, placement of the balcony. I Don’t believe there are any hotels in the heart of the city that have pools.
Sofia Fioravanti asked a question Jun 2022
1 contribution
Hat das Hotel einen privaten Parkplatz?
Answer from michevita
Naples, Italy1 contribution
Ich persönlich habe kein Auto, daher weiß ich es nicht, ich würde Ihnen vorschlagen, das Hotel zu kontaktieren und direkt zu fragen, ich bin sicher, sie werden Ihre Frage richtig beantworten.
Answer from Roberto A
Carpi, Italy45 contributions54 helpful votes
Hotel located in the center, I used the train and then the subway, TOLEDO stop and at 50 meters there is a hotel. They certainly have an agreement with parking lots, but I don't know at what price.
TravelAndShoes wrote a tip 8 Jun
San Francisco, California135 contributions33 helpful votes
5.0 of 5 bubbles
"Don't miss dining opportunities on the rooftop: delicious + VIEW! Tandem restaurant for gnocchi. Metro to Archaeological museum = EASY."
Read full review
Dave H wrote a tip Mar 2024
Edinburgh, United Kingdom7 contributions
5.0 of 5 bubbles
"We got a taxi to the airport - booked by reception for 22.50 euro"
Read full review
Sally B wrote a tip Oct 2023
8 contributions
5.0 of 5 bubbles
"Taxis available & are needed to get to train station for visits to Pompeii."
Read full review
Marie wrote a tip Oct 2023
16 contributions
5.0 of 5 bubbles
"Roads are crazy, don't hire a car, take a taxi and hold on tight "
Read full review
Mrs W wrote a tip Aug 2023
Brighton and Hove, United Kingdom6 contributions
5.0 of 5 bubbles
"Watch out for the taxi drivers from the airport who will overcharge you. If you don’t speak Italian, I suggest you pre-book your transfer."
Read full review
Not the right property for you?
There are more places to choose from in the Naples area.
PRICE RANGE
₹18,638 - ₹28,834 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel naples
LOCATION
ItalyCampaniaProvince of NaplesNaplesPendino
NUMBER OF ROOMS
112
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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GRAND HOTEL ORIENTE (Naples) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Grand Hotel Oriente
Which popular attractions are close to Grand Hotel Oriente?
Nearby attractions include Wine Boat Wine Bar (0.4 km), Complesso Monumentale Sant' Anna Dei Lombardi (0.3 km), and Gallerie di Palazzo Zevallos Stigliano (0.3 km).
What are some of the property amenities at Grand Hotel Oriente?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Hotel Oriente?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel Oriente?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hotel Oriente?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Grand Hotel Oriente?
Conveniently located restaurants include OWAP Pizzeria Pignasecca, Green M'ama, and Jallinus Cocktail Bistrò.
Is Grand Hotel Oriente located near the city centre?
Yes, it is 0.3 km away from the centre of Naples.
Are any cleaning services offered at Grand Hotel Oriente?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hotel Oriente?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grand Hotel Oriente offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hotel Oriente?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
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