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Stazione Marittima Molo Angioino, 80133, Naples Italy
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Traveller (100)
Room & Suite (57)
Dining (9)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#55 of 241 hotels in Naples
Location
Cleanliness
Service
Value
Travellers' Choice
Set in Naples, near Maschio Angioino, Smart Hotel Napoli offers accommodation with a bar, parking and a shared lounge. This 4 star hotel offers one meeting room a lounge bar and a luggage storage. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi in the property. At the hotel, every room includes a wardrobe, a flat-screen TV and a private bathroom
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Bar / lounge
Coffee shop
Breakfast available
Breakfast buffet
24-hour security
Baggage storage
Concierge
Mosquito net
Newspaper
Non-smoking hotel
Outdoor furniture
First aid kit
24-hour front desk
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bidet
Safe
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Business
Languages Spoken
English, French, Spanish, German and 1 more
123Reviews2Q+A5Room tips
Traveller rating
  • 86
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  • 5
  • 8
Time of year
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Popular mentions
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Pedro R wrote a review Oct 2022
Lisbon, Portugal118 contributions124 helpful votes
Room was spatious and comfortable, and unlike other people who reviewed the hotel here I could barely hear the noise of boats arriving and leaving, so I always had a good night of sleep. Staff quite competent, and they recommended nice places to have dinner. Breakfast is reasonable. It is a bit chaotic and some products, like the bread, are not exactly fresh. The location, though not perfect, is quite good. There is always movement of people coming from and to the boats, which makes the area safer. Also, the subway is only a short walk away. The main problem is the price, as it is for many hotels nowadays. For what I paid, I would expect a much better breakfast and staff much nicer. Overall, it was a good choice!
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Date of stay: October 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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wesley d wrote a review Oct 2022
Sheffield, United Kingdom6 contributions7 helpful votes
Amazing hotel all the staff are lovely , also in a very good location close to city centre , metro station only 5 minutes walk away. Also would like to say a special thank you to all reception staff amazing they all are.
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Olygirl wrote a review Oct 2022
Switzerland675 contributions52 helpful votes
The hotel is located on a pier and is close to the Port Metro entrance. There's NO street noise and it's very safe due to tightened security for cruise passengers. The hotel is located on the left side of the pier building and the views are only available on the left side of the hotel. Get the ground floor rooms with a patio table but aren't too close to the reception. Breakfast is fine. I'd give this five stars but I wish I could have spoken to someone during booking for better advice on choosing rooms. I went with a group and I would now have had everyone next to each other on the ground floor. The women at the reception desk were incredibly helpful and quick to help. Book far ahead for the best rates.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Get the patio rooms with a view. Book ahead for best rates.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Allan A wrote a review Oct 2022
Faial Island, Portugal20 contributions9 helpful votes
Normally I would have rated this hotel as a 4 star due to its location close to the cruise terminal. Room is clean and comfortable but during our two day stay complim Entary water was not replenished after the first night and toilet paper close to ran out! But what really annoyed me was the bar prices. A gin and tonic was advertised at 8 euros but when I went to pay I was told it was 10 euros because I had a slice of orange instead of lemon!! Can you believe that? I know, it's a petty thing but the attitude of the bar staff telling me that it was very different because she had to slice an orange rather than lemon was rediculous. She made out it was a very different nt drink. Heyho, a reasonable stay ruined by pettiness.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tracy Traveler wrote a review Oct 2022
Seattle, Washington5 contributions13 helpful votes
The front desk staff were superb. They arranged for us to have a taxi and to-go breakfast at 4 am because we had a 6 am flight. They also all spoke great English, which I never assume or expect but definitely appreciate. The room was new, modern, and clean with great A/C and a comfortable bed! This was a refreshing change from the AirBnB we stayed at elsewhere in Italy. We had a patio room that was a shared patio right on the cruise dock. It was surprisingly quiet. I didn't even hear the ship leave. The area around the cruise ship port is very safe, clean, and a great place to stroll. The only thing it lacked was a coffee maker in the room or coffee in the lobby. I would have really appreciated this at 4 am.
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Date of stay: September 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jeje06 wrote a review Sep 2022
Le Cannet, France42 contributions42 helpful votes
The situation is definitely not nice with view on the big cruise ships. In the middle of the harbor and far from the city. The Hotel is trying to charge me twice. The personnel is not friendly at all. The breakfast is not at the level of even a 3 star hotel. Will never go back to the worst hotel I have been in Naples after almost 10 years and 10 different hotels.
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Date of stay: September 2022
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Smart Hotel, Direttore generale at Smart Hotel Napoli
Responded 4 weeks ago
Mr, Jeje, if you knew Naples, you would know the district where we are. The port of Naples is located in the heart of the city. In front of the harbour are: Maschio Angioino, Royal palavce, San Carlo theatre , galleria umberto I, to name a few attractions. Bad and gratuitous judgements are not welcome. Regards. Smart Hotel Napoli
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sheen wrote a review Sep 2022
6 contributions1 helpful vote
room was clean, bathroom was nice. toiletries provided were of good quality. coffee, tea provided in room for self use along with kettle. very modern hotel, and overall good vibes. location is awesome! we loved it being directly in harbour. feels very safe and bus to airport is directly infront of hotel. there was no duvet/blanket provided in room, we had to call 3 times (you can't call no info provided how to reach front desk, had to go down) before we got a cover. Bed was good and comfortable, slept well... Breakfast could be improved with options for omlette etc.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Smart Hotel, Direttore generale at Smart Hotel Napoli
Responded 4 weeks ago
Dear Mr. Naush, Thank you for your review. We are glad you had a pleasant stay. Kind regards. Smart Hotel Napoli
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Petersoutherton@hotmail.com wrote a review Aug 2022
3 contributions1 helpful vote
The best hotel in Napoli. Had a great time. Nothing to fault at all. Great staff, a big smile and welcome back from lovely receptionist when we returned after going to Sorrento for a few nights. Comfy clean rooms, great breakfast. I didnt find any problems at all. Short walk into the old part of town with some great bars. Bar person at hotel made a mean Long Island Iced tea too. Great place
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Smart Hotel, Direttore generale at Smart Hotel Napoli
Responded 7 Sep 2022
Dear Explorer176174, thank you for your feedback. Kind regards, Smart Hotel Napoli
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Blasius wrote a review Aug 2022
1 contribution
Perfect location, right next to AliBus bus stop - excellent if you need to get to the airport. Next to the marina if you want to get to Capri, Ischia etc. Very near the Old Town. Very good breakfasts ( continental, which is very imprortant ! ). Comfortable, well equipped, clean rooms. What else do you need for a short stay in Naples ?
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Date of stay: May 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Smart Hotel, Direttore generale at Smart Hotel Napoli
Responded 4 weeks ago
Dear Blasius, Thank you for the review you have decided to send us. We are happy to verify that you have appreciated the characteristics of our hotel highlighting some key aspects so doing or future guests. Kind regards, Smart Hotel Napoli
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ariana Winter wrote a review Jul 2022
53 contributions27 helpful votes
Beautiful rooms, good and comfortable beds, quite nice staff, quiet but central location. Breakfast was not big and really not healthy. I can recommend this hotel for couples, fsmiloes and for short stays (3-4 nights). Coffee is also really good there!
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: Close to the port and port promenade
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Smart Hotel, Direttore generale at Smart Hotel Napoli
Responded 4 weeks ago
Dear Ariana, Thank you for the review you have decided to send us. We are happy to verify that you have appreciated the characteristics of our hotel highlighting some key aspects so doing or future guests. Kind regards, Smart Hotel Napoli
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$78 - $186 (Based on Average Rates for a Standard Room)
LOCATION
ItalyCampaniaProvince of NaplesNaplesPorto
NUMBER OF ROOMS
63
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SMART HOTEL NAPOLI (Naples) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Smart Hotel Napoli
Which popular attractions are close to Smart Hotel Napoli?
Nearby attractions include Castel Nuovo - Maschio Angioino (0.4 km), Fontana del Nettuno (0.3 km), and Piazza del Municipio (0.5 km).
What are some of the property amenities at Smart Hotel Napoli?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Smart Hotel Napoli?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Smart Hotel Napoli?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Smart Hotel Napoli?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Smart Hotel Napoli?
Conveniently located restaurants include Trattoria Pizzeria La Lazzara, Trattoria Castel Nuovo, and Ghi Rice.
Does Smart Hotel Napoli have an airport shuttle?
Yes, Smart Hotel Napoli offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Smart Hotel Napoli located near the city centre?
Yes, it is 0.5 km away from the centre of Naples.
Are pets allowed at Smart Hotel Napoli?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Smart Hotel Napoli offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Smart Hotel Napoli?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.