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Palazzo Caracciolo Napoli MGallery Hotel Collection

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Via Carbonara, 112, 80139, Naples Italy
Lowest prices for your stay
Expedia.com
$152
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Free cancellation until 05/02/23
MGallery
$152
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Free cancellation until 05/02/23
Reserve now, pay at stay
Destinia.com
$136
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Free cancellation until 29/01/23
Booking.com$152
Hotels.com$152
Priceline$160
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (1578)
Room & Suite (640)
Dining (187)
What is Travellers’ Choice?
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About

#43 of 244 hotels in Naples
Location
Cleanliness
Service
Value
Travellers' Choice
The sophisticated decor of the 146 rooms in this stunning hotel help create the perfect blend of historic detail and modern comfort. Take in the enchanting architecture and decoration of the stately buildings near the elegant Palazzo Caracciolo Napoli MGallery by Sofitel. Delve into Naples' past and explore the antique shops on nearby via Foria.
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Property amenities
Paid private parking on-site
Free wifi in the business centre
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Hot bath
Yoga classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Solarium
Steam room
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun deck
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Telephone
Bottled water
Laptop safe
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Green
Languages Spoken
English, French, Spanish, German and 1 more
3461Reviews72Q+A100Room tips
Traveller rating
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  • 77
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Roberto A wrote a review 8 Jan
1 contribution1 helpful vote
I have just returned to Los Angeles from Napoli, I stayed at this hotel for 6 days, my stay here was fantastic, the staff was world class , the front desk staff was extremely helpful in helping me navigate through Napoli was it was my first time in the large city. Alessandra who is in charge of the breakfast was great and very attentive to our needs, I rate my experience here 5 stars and the hotel is also very well known and highly respected throughout town.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Wander15382467572 wrote a review Dec 2022
I booked directly through the hotel website as I always try to do. My trip had to be cancelled due to a family emergency. Their cancellation policy is you can cancel for a full refund as stated on THEIR POLICY: “No cancellation charge applies prior to 14:00(local time) on the day of arrival” I got charged as a NO SHOW!?!? I cancelled and provided with the confirmation emails and numbers for it over 24 hrs before arrival. Now I find myself wasting my TIME and ENERGY dealing with the hotel itself and now I have to get my credit card involved as well. I do NOT recommend dealing with them since they are NOT responsive and no one wants to help over the phone either! Find yourself a better hotel! Will not be staying here in the future either!
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Date of stay: December 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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David P wrote a review Dec 2022
Madrid, Spain34 contributions4 helpful votes
As other reviewers have said, the location is convenient. 10-15 minutes walk to the train station and an easy walk to the old town. It is certainly an "authentic" neighborhood, but there a lot of "authentic" areas in Naples. The hotel is great. Large rooms, nicely furnished. Courtyard and cloister for breakfast very pleasant. Good breakfast selection. Nice bar (with tables on another courtyard). Very helpful staff (though, as others say, the front desk can be busy).
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Date of stay: November 2022
Location
Cleanliness
Service
Room Tip: Via Carbonara can be noisy so try for a room at the side or back of the hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Marie S wrote a review Nov 2022
Hook, United Kingdom34 contributions49 helpful votes
Great location in Naples. You can take the Ali bus from the airport to Stazione Centrale. From there, you can walk to the hotel. From the hotel, you can walk to the attractions of Naples. We used AVIOS points to subsidise our room rate, which made our room rate a good deal. Breakfast was good, especially the made to order coffee. The setting for breakfast is lovely, in the cloisters.the district does not look salubrious, but you get used to it, and I think that’s just what Naples looks like. Bottom line - I would use this hotel again.
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Date of stay: November 2022
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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European_Explorer wrote a review Nov 2022
Canton of Neuchatel, Switzerland680 contributions225 helpful votes
+1
We loved pretty much everything about this hotel. We stayed for nights in a Suite. Gorgeous large room, soundproofing is not great but we always carry earplugs so we were fine. The location could not be better. The staff throughout the hotel is amazing and helpful, breakfast staff are wonderful, especially Ms Barbara. Cannot wait to go back.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Koen67 wrote a review Nov 2022
Bruges, Belgium666 contributions309 helpful votes
Nice city hotel on the edge of the old town. We had a deluxe room on the first floor, consisting of two levels (bathroom and sitting corner below and mezzanine with the bedroom). Good breakfast, nice patio bar. The core of the city centre is within 10 minutes walk.
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Wild B wrote a review Oct 2022
1 contribution1 helpful vote
Just returned from 4 nights in the hotel with my son. This was a postponed break (because of covid lockdowns) and the hotel have been fantastic. We changed the date of our stay several times and they were always accommodating. I requested a quiet room and we were given one. The rooms are very clean and have plenty of amenities. Housekeeping even checked every night that we had everything we needed! Breakfast had a good selection. All of the staff we came across were polite and friendly. I would recommend this hotel.
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Date of stay: October 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Mehtap Y wrote a review Oct 2022
Turgutreis, Türkiye188 contributions96 helpful votes
We stayed 2 nights in October at the end of our Amalfi coast trip. It is an old palace. The personnel was very friendly and accommodating. The location was ok but not in the prettiest section of the city. Overall I am trying that my perception of Napoli, which is not very good, not cloud the review of this hotel. Overall it is a good value. Beds were comfortable, sound isolation was good. Breakfast was fair.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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tracey186403 wrote a review Oct 2022
Coventry, United Kingdom61 contributions20 helpful votes
Had a lovely break at this hotel staff very friendly and helpful and upgrade which we did not ask for. The hotel has an architectural style and decorate with different designs with fresh flowers and different ornaments on the tables. It very handed getting to the train station you can walked to it from the hotel. The only think we would say when you step outside it is different story as there is a lot of graffiti, but it is all around Naples. Also, it could be a bit scary as there is a lot of undesirables and this could but you of, but this is not a reflection on the hotel
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Date of stay: September 2022
Location
Service
Sleep Quality
Room Tip: Dont ask for the front as noisy because traffic goes up and down
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Barbara Brunelli, General Manager at Palazzo Caracciolo Napoli MGallery Hotel Collection
Responded 7 Oct 2022
Dear Tracey186403, it is a pleasure for us to read your kind words! Thank you for staying at Palazzo Caracciolo - MGallery and for sharing your experience. We are delighted to hear that your stay in Naples lived up to your expectations, from the warm welcome from the staff to the upgrade we were able to give you. The satisfaction of our guests is the greatest reward for our team who work with passion and dedication on a daily basis to ensure the best MGallery experience. Thanking you again for your generous feedback, we hope you will return again to what is now your Neapolitan home. Best regards. Barbara Brunelli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Natalieison wrote a review Sep 2022
London, United Kingdom179 contributions87 helpful votes
We had a one night stay as part of our honeymoon tour. We really loked the hotel, pleasant welcoming and friendly staff, an unexpected treat of a bottle of fizz in the room for our room to help us celebrate were nice touches. Our room was on a corner with a nice terrace to sit out on in the evening. The room was very comfortable, very clean and the bathroom had a good range of toiletries. We had a good explore around the neighbourhood where the backstreets and squares really come to life at night. We had some excellent food and brilliant people watching. The neighbourhood is not flash, dress casual and out wearing comfortable shoes! Go with the flow and see something different and you'll really enjoy yourself.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$137 - $191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
m gallery palazzo caracciolo hotel naples
LOCATION
ItalyCampaniaProvince of NaplesNaplesPendino
NUMBER OF ROOMS
146
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PALAZZO CARACCIOLO NAPOLI MGALLERY HOTEL COLLECTION (Naples) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Palazzo Caracciolo Napoli MGallery Hotel Collection
Which popular attractions are close to Palazzo Caracciolo Napoli MGallery Hotel Collection?
Nearby attractions include La Chiesa Di San Giovanni A Carbonara (0.2 km), Monumental Complex Donnaregina - Diocesan Museum of Naples (0.2 km), and Tesoro di San Gennaro (0.3 km).
What are some of the property amenities at Palazzo Caracciolo Napoli MGallery Hotel Collection?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Palazzo Caracciolo Napoli MGallery Hotel Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Palazzo Caracciolo Napoli MGallery Hotel Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Palazzo Caracciolo Napoli MGallery Hotel Collection?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Palazzo Caracciolo Napoli MGallery Hotel Collection?
Conveniently located restaurants include Owap Pizzeria, Januarius, and I Buongustai.
Are there opportunities to exercise at Palazzo Caracciolo Napoli MGallery Hotel Collection?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Palazzo Caracciolo Napoli MGallery Hotel Collection have airport transportation?
Yes, Palazzo Caracciolo Napoli MGallery Hotel Collection offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Palazzo Caracciolo Napoli MGallery Hotel Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Palazzo Caracciolo Napoli MGallery Hotel Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Palazzo Caracciolo Napoli MGallery Hotel Collection offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.