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Via Medina 70 City Centre, 80133, Naples Italy
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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About

#78 of 241 hotels in Naples
Location
Cleanliness
Service
Value
GreenLeaders Silver level
The NH Napoli Panorama, previously known as NH Napoli Ambassador, is located in the historic heart of Naples and close to many of the city's most famous sights, such as Maschio Angioino, Palazzo Reale, Piazza del Plebiscito and Teatro San Carlo.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Street parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Harbour View
Great View
Languages Spoken
English, French, Spanish, German and 1 more
Hotel links
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3082Reviews23Q+A93Room tips
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SarahSRP wrote a review Nov 2022
Greater London, United Kingdom9 contributions9 helpful votes
The service at this hotel was excellent. The check in process was fast and smooth, and we were immediately upgraded to a room on the 26th floor with a view of the bay. The room was spotlessly clean, and the bed was the most comfortable bed my husband and I have ever slept in (including our own!) There’s a mini bar, which isn’t amazingly well stocked but keeps drinks cold, which we really appreciated. We didn’t try breakfast just because we had trips booked and decided to grab something en route. We requested a late check out, which was granted immediately with no additional charge. I don’t hesitate to recommend this hotel, which is also located in a good position for exploring Naples. It’s also worth noting that taxis are always available waiting directly outside the hotel, and there is a lovely supermarket a three minute walk away.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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MattTPezz wrote a review Aug 2022
Shrewsbury, United Kingdom53 contributions51 helpful votes
Hotel's Favourite
This hotel is a landmark in Naples, as it is so tall, making it all the easier to find when walking around in a pizza and beer daze. The reception staff kindly spoke English and checked us in and out no problem. Breakfast was lovely with a great choice of food in the continental style. Our room had a magnificent view over the city, as well as spectacular views of Capri and the bay of Naples. Taxis wait outside which is easy when you need to get back to the airport although they are quite pricey for the relatively short length of journey. The hotel was subject to a city tax, like lots of European hotels, which is a tad daft when you’ve already paid so much to get there and to stay but that’s something out of the hotel’s control I’m sure. The hotel was very well air-conditioned which was greatly received considering how hot it was outside and the reception area felt very modern. I would recommend this hotel when staying in Naples.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alessandro Morelli, Direttore generale at NH Napoli Panorama
Responded 5 Aug 2022
Dear MattTPezz, Has been a real pleasure to welcome you at Nh Napoli Panorama, we are delighted to receive your positive comments. Thanks for sharing appreciation for the position and the services of our hotel. We look forward to welcome you back on your next stay in Naples. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nooksoftheworld wrote a review Oct 2022
Boston, Massachusetts480 contributions66 helpful votes
Nice hotel in the hear of Naples. Walking distance to all major attractions and shopping areas. It’s the tallest building in the area so easy to identify. Also it’s within walking distance from the the Port of Napoli so getting to/from Capri or Sorrento is easy. Our room was modern and has all the amenities we need for our short stay.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alessandro Morelli, Direttore generale at NH Napoli Panorama
Responded 4 weeks ago
Dear nooksoftheworld, Thank you for your review on Nh Napoli Panorama, we are happy to hear that you enjoyed your time in Naples and found the hotel in the best position for your visits. We are also glad that you pointed up the room and its amenities for delivering what needed for the stay. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tom67Baar wrote a review Oct 2022
Baar9 contributions9 helpful votes
good service, thank you! Whenever I will stay in Napoli, I will choose this hotel, near the harbour and the Spanish quarter. The access to the main tourist attraction are very good. Subway just around the corner. Shopping also within an easy access.
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Review collected in partnership with NH Hotels
Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Angela S wrote a review Oct 2022
Munich, Germany2 contributions1 helpful vote
The location is top. The staff working in the hotel were all very nice, specially the receptionist, the breakfast staff. They gave us excellent tips were to eat. The view from the room was top. I will go again any time
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Date of stay: October 2022
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Room Tip: To flors have an amazing view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alessandro Morelli, Direttore generale at NH Napoli Panorama
Responded 5 Oct 2022
Dear Angemaria, We are more than happy to read your comments, it has been a great pleasure to welcome you at the Panorama. Thank you for underlining our strategic position, the breakfast and the staff. Will be amazing to have you back again on your next stay in Naples. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mercy740 wrote a review Sep 2022
Kuala Lumpur, Malaysia31 contributions32 helpful votes
The room we had on the 19th floor was quiet. The maid only comes after 3 pm, so if you come back early, the room will not be made. The room is pretty much value for money, but the reception was very responsive in arranging our tours for us. The best thing about this hotel was the enormous and delicious breakfast. But beware there are a lot of people at weekends, and food can run out quickly.
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Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alessandro Morelli, Direttore generale at NH Napoli Panorama
Responded 15 Sep 2022
Dear Mercy, Thank you for reviewing Nh Napoli Panorama, we are glad to hear that your stay was up to your expectations and that you liked so much our breakfast. Hoper to see you again in the next future. Kind regards Alessandro Morelli General Manager Nh Napoli Panorama
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Medea H wrote a review Sep 2022
Downey, California19 contributions4 helpful votes
Checked in with Gate 1 Travel as a group. The mattress is so bad that I can feel every spring under the worn out pad with my hand. Their response is no other room available. Nearly an hour passed someone came to look into the problem. They showed me another room with the same worn out bed. Gate 1 really should be more careful when they select their hotels in Naples. How can any hotel expect the guests to sleep on hard springs for 3 nights stay?
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Date of stay: September 2022
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Room Tip: Don’t stay here because they showed me another room with the same noisy worn out beds
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alessandro Morelli, Direttore generale at NH Napoli Panorama
Responded 13 Sep 2022
Dear Medeahsieh, We are sorry to read about your disappointment. We understand that the comfort of the bed could be a sensitive matter and most of the time the evaluation remain subjective. What we can assure is that the product is not anyway near to it's life cycle, as an international chain we have strict quality process for bedding. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Federico G wrote a review Aug 2022
Cordoba, Argentina52 contributions29 helpful votes
Nice location. No parking space. Hotel with serius lack of cleanless. We had to request change of room. First they refused to change us, but after complaning, they agreed to move us to a beter clean room.
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Review collected in partnership with NH Hotels
Date of stay: August 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alessandro Morelli, Direttore generale at NH Napoli Panorama
Responded 24 Aug 2022
Dear Federico, We are sorry about the trouble related to your stay at Nh Napoli Panorama. We can assure that what happened it's not our usual standard of service. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hichamgh wrote a review Jul 2022
Beirut, Lebanon3 contributions
Very modern hotel with over sized room. Friendly staff.the best view ever in Naples. Good location. I would stay there again while in Naples. I have tried another 4 star hotel in the city but liked NH much better.
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Review collected in partnership with NH Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alessandro Morelli, Direttore generale at NH Napoli Panorama
Responded 28 Jul 2022
Dear Hichamgh, We thank you for reviewing our hotel. It's great to hear that you found you stay satisfying. Will be a pleasure to welcome you back on your next stay. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Robert P wrote a review Jul 2022
Amelia Island, Florida6984 contributions320 helpful votes
The physical facility is pretty good, and the high-floor rooms have excellent views through floor-to-ceiling windows. The staff however were not as friendly and considerate. I asked for a night-before call to a taxi for early departure the next morning. I was told it was absolutely not necessary and they would not do it. (The next day I met a man in the elevator who told me through his recent business travel experience to Napoli the taxis were on strike frequently.) So the next day, yes they were on strike and the front desk had no clue. We had to push and pull four bags over cobblestone streets for over 1 km to make a scheduled bus to the airport. We came within 5 minutes of the cutoff to check bags for international travel to the U.S. The nh hotels also do not provide ice machines, nor do they deliver it for free. I cannot understand if they have minifridges, why they cannot deliver ice for free. $6 service fee. If you pay for a premium room on the top floor, you would think they would not nickel and dime the customer.
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Review collected in partnership with NH Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$119 - $218 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
NH Napoli Ambassador
LOCATION
ItalyCampaniaProvince of NaplesNaplesPendino
NUMBER OF ROOMS
222
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NH NAPOLI PANORAMA (Naples) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about NH Napoli Panorama
Which popular attractions are close to NH Napoli Panorama?
Nearby attractions include Sant'Anna dei Lombardi (Monteoliveto) (0.3 km), Wine Boat Wine Bar (0.5 km), and Complesso Monumentale di Santa Chiara (0.4 km).
What are some of the property amenities at NH Napoli Panorama?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at NH Napoli Panorama?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH Napoli Panorama?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at NH Napoli Panorama?
Yes, paid private parking nearby, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to NH Napoli Panorama?
Conveniently located restaurants include Michelasso, Wine Boat, and Pizzeria Laezza.
Are there opportunities to exercise at NH Napoli Panorama?
Yes, guests have access to a fitness centre during their stay.
Is NH Napoli Panorama located near the city centre?
Yes, it is 0.2 km away from the centre of Naples.
Are any cleaning services offered at NH Napoli Panorama?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at NH Napoli Panorama?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does NH Napoli Panorama offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.