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NH Napoli Ambassador

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#59 of 188 Hotels in Naples
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NH Napoli Ambassador
NH Napoli Ambassador
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1,812 Reviews from our TripAdvisor Community

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Showing 245: English reviews
Los Angeles, California
1 review
Reviewed 3 days ago NEW

Nice hotel - great location - staff is ok, not great, just ok. Not terribly friendly. Elevators are a complete nightmare. You should allow an additional 30 minutes each morning to make sure that you get to the lobby in the time you need.

Review collected in partnership with NH Hotels

Thank charlesv767
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

I made a mistake and booked this hotel after reading the reviews recently. The hotel just doesn't have working air conditioning. Its cold enough outside to wear a scarf and hat but even with the little windows open it must be upwards of 30 degrees Celsius in the room, maybe more. No air movement at all. I was going to... More 

Thank Luke M
London, United Kingdom
Level Contributor
71 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 week ago via mobile

The hotel is in a good location handy for the port and a 10 minute walk to the main shopping street. The reception staff were friendly and helpful. We had a superior room which was quite small. The wall paper was badly marked and looked tired. The bathroom was fairly spacious. The shower didn't look very inviting but it worked... More 

Thank Pipsmum999
Ljubljana, Slovenia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Everything was great, rooms are nice and clean, the ladies take great care, great staff, excellent location, great breakfast! Close to everything and easy to find - we will definitely come back again. Compliments :)

Thank 419Sandra
1 review
Reviewed 27 October 2016 via mobile

The only nice in this hotel is the location. The room is very hot since the main air-condition is not working. Only 2 elevators are functioning. Its hard for us to go up and down , we have to wait for a few minutes to be able to ride the small elevators or use the dirty service elevator at the... More 

Thank Gretchen L
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 October 2016 via mobile

There was a homeless lady sleeping in front of the hotel. Graffiti on the walls of the hotel building. Simply horrifying! After we checked into our room, we found hair on the sheet. The shower door plastic seal was covered with mold. Simply disgusting! Absolutely no service at the front desk. No smile, no greetings, no eye contact, everyone seemed... More 

1 Thank maria s
Rosario, Argentina
Level Contributor
110 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 17 October 2016 via mobile

Very well located, close to the Chamber of Commerce, to the port and to the Main tusitic attractions. The rooms are of a good dimensions, over the standard. Breakfast is good enough, and the coffee machine excellent.

Thank sborzone
Level Contributor
56 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 16 October 2016

My husband and I stayed at the Ambassador for one night while in Naples. The location is great, near the port which was one of the reasons why I selected it. There is also a really fun area in walking distance with shops and restaurants right on the water. The hotel staff was nice, however, the big negative I had... More 

1 Thank lmingras
Gillingham, United Kingdom
Level Contributor
232 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed 11 October 2016 via mobile

We stayed at the NH Ambassador for 4 nights. The hotel is centrally located near the port and central city area. Check in guy was really the only person who actually treated people as guests. All other interfacing with the staff was pretty negative, they come across as rude and seem to go out of their way to avoid you.... More 

London, UK
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 8 October 2016 via mobile

I really can't justify the room charge per night at this hotel. It should not be anymore than £70pn. The rooms are the sort you would expect at a Premier Inn, but the Premier Inn would be better. Bathroom is mouldy and the shower door doesn't shut, so you have a lake to step out on to. The toilet rim... More 

Thank anniebadfan

968 photos of this hotel

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New Superior XL Room with Sea View (43)
Old Superior XL Room with Sea View (35)
Dining (27)
Standard Room (34)
Superior Room with Sea View (31)
The Hotel (52)

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All Management Photos (44)
Room/Suite (11)
Dining (5)
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Other (25)
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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The NH Napoli Ambassador is located in the historic heart of Naples and close to many of the city's most famous sights, such as Maschio Angioino, Palazzo Reale, Piazza del Plebiscito and Teatro San Carlo. ... more   less 

Additional Information about NH Napoli Ambassador

Address: Via Medina 70 | San Giuseppe, City Centre, 80133, Naples, Italy (Formerly NH Ambassador)
Region: Italy > Campania > Province of Naples > Naples
Price Range: ₹ 6,556 - ₹ 13,913 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Napoli Ambassador 4*
Number of rooms: 230
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Odigeo, NHHotels, Booking.com, Agoda, Travelocity, HotelTravel.com and Priceline so you can book your NH Napoli Ambassador reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#3 Green Hotel in Naples
#28 Family Hotel in Naples
#31 Business Hotel in Naples
#33 Romantic Hotel in Naples
#41 Luxury Hotel in Naples
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Questions & Answers

Here's what travellers have asked, with answers from NH Napoli Ambassador staff and other travellers.
9 questions
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Nottingham, United Kingdom

See all questions (9)

Questions? Get answers from NH Napoli Ambassador staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room in the upper floors”
 of 5 bubbles Pylssy, 28 Aug 2016 | Read review
“Higher floors with sea view”
 of 5 bubbles 579eviam, 20 Aug 2016 | Read review
“Higher floors may be renovated.”
 of 5 bubbles Don_Mikko, 2 Aug 2016 | Read review
“Go for a high floor and pay for a room with a view...seeing the bay of Naples from up high is like living in a postcard world”
 of 5 bubbles 220fredf, 23 Jul 2016 | Read review
“Book a room in one of the higher floors for the amazing views.”
 of 5 bubbles leebensley, 15 Jul 2016 | Read review
5 of 5
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