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BEST WESTERN Hotel Syrene

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#17 of 41 Hotels in Capri
Certificate of Excellence
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BEST WESTERN Hotel Syrene
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295 Reviews from our TripAdvisor Community

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Showing 130: English reviews
Toronto, Ontario
Reviewed 25 October 2016

My girlfriend and I stayed at Hotel for one night out of a four night stay in Capri. The hotel and grounds are very beautiful and right in the heart of town of Capri yet tucked away in a quiet location. There is a lovely pool with lovely landscaping including a nice grove of lemon trees. We enjoyed the meals...

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Helpful?
Thank dwbird1
bwhotelsyrene, Responsabile relazioni con la clientela at BEST WESTERN Hotel Syrene, responded to this review

Dear Guest, I am so glad you enjoyed your stay with us. Thank you for acknowledging the excellent service you received all round from the team, we are all thrilled to see you had a brilliant stay. We all look forward to welcoming you back in the near future. Sincerely

Monaco-Ville, Monaco
Reviewed 18 October 2016

Having stayed in a number of hotels in Europe under the Best Western label none have the distinct mid range profile of a North American Best Western. We hesitated before booking the Syrene. Not because of the brand but because of the pictures. It just did not look appealing for an anniverary stay in Capri. However after reading the reviews...

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Helpful?
Thank germont001
bwhotelsyrene, Responsabile relazioni con la clientela at BEST WESTERN Hotel Syrene, responded to this review

Dear Guest, Thank you for taking the time to write your great comments about the Best Western Hotel Syrene. I am delighted to read that you enjoyed our hotel! We most certainly look forward to welcoming you back in the not too distant future. Kind regards from Capri

Cambridge, Canada
Reviewed 16 October 2016

One of the best hotels we have ever stayed in. Was worth every penny. Staff are amazing. Service was perfect. The island of Capri is stunning. Restaurants shopping everything was perfect. If your in Italy you must go to Capri and stay at the best western

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Helpful?
Thank Kevin J
bwhotelsyrene, Responsabile relazioni con la clientela at BEST WESTERN Hotel Syrene, responded to this review

Dear Guest, thank you very much for your lovely review of the Best Western Hotel Syrene. I really appreciate your kind comments regarding our hotel and I am very pleased to hear that you enjoyed your accommodation and you find the staff very helpful. I look forward to welcoming you back. Best Regards from Capri

Reviewed 5 October 2016 via mobile

We returned for our 40th anniversary of our visit to Capri and all the reviews of this hotel are so true location,food, staff etc excellent Would return without a doubt but as these reports are to be helpful our visit was initially marred as follows. It had been made clear that this was a celebration However due to management oversight...

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Helpful?
1Thank Raymond H
bwhotelsyrene, Responsabile relazioni con la clientela at BEST WESTERN Hotel Syrene, responded to this review

Dear Guest, Thank you for taking the time to write your great comments about the Best Western Hotel Syrene. I am delighted to read that you enjoyed our hotel! We most certainly look forward to welcoming you back in the not too distant future. Kind regards from Capri

Ipswich, United Kingdom
Reviewed 2 October 2016

A really stunning and stylish layout. We started our stay with lunch in the lemon grove courtyard overlooking the pool area. Food was a good quality. The breakfast was fabulous and staff were very attentive as we sat drinking coffee overlooking the med. We had a room overlooking the garden which was immaculately clean, cool and spacious. But our only...

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Helpful?
Thank Phil P
bwhotelsyrene, Responsabile relazioni con la clientela at BEST WESTERN Hotel Syrene, responded to this review

Dear Guest, Thank you for taking the time to write your great comments about the Best Western Hotel Syrene. I am delighted to read that you enjoyed our hotel! We most certainly look forward to welcoming you back in the not too distant future. Kind regards from Capri

Johannesburg, South Africa
Reviewed 25 September 2016

Comfortable, quite elegant and well maintained hotel, with a good location. When a couple of the rooms allocated to our group weren't suitable, Reception was quick to change us to better rooms. Breakfast was good on the terrace. It's a pity one has to pay so much for the transfer of luggage from the ferry... should be included in the...

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Thank GourmetGypsies
bwhotelsyrene, Responsabile relazioni con la clientela at BEST WESTERN Hotel Syrene, responded to this review

Dear guest, thank you very much for your nice feedback after your stay in our BEST WESTERN Hotel Syrene. We are delighted to read your positive reply and hope to welcome you soon again. Best regards from Capri

Sao Paulo, Brazil
Reviewed 8 September 2016

very good location. very good breakfast and they are a big room whith balcony in front of sea..it is very cleanand they are a good pool.attentive staff , very safety .everything went as planned.i recommend.

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Thank fnabhan
bwhotelsyrene, Responsabile relazioni con la clientela at BEST WESTERN Hotel Syrene, responded to this review

Dear guest, thank you very much for your nice feedback after your stay in our BEST WESTERN Hotel Syrene. We are delighted to read your positive reply and hope to welcome you soon again. Best regards from Capri

Reviewed 7 September 2016

We loved capri , the hotel was very well located , in the center, we had an amazing view from our balcony , sun set and sun rise were breath taking , the hotel is an authentic one , with nice old ceramic prints , the only negative thing was the shortage amenities , only soap and cream are available...

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Thank wadadb
bwhotelsyrene, Responsabile relazioni con la clientela at BEST WESTERN Hotel Syrene, responded to this review

Dear Sir, Thank you for taking the time to write your great comments about the Best Western Hotel Syrene. I am delighted to read that you enjoyed our hotel ! I am also happy that you found our staff and service excellent, making your stay with us an unforgettable experience. We most certainly look forward to welcoming you back in...

Reviewed 3 September 2016 via mobile

Hi , Have visited this hotel in September 2016, this is located at the most fashionable street of Capri .. All the best restaurants and shops are on same street . Breakfast offered here is a combination of traditional Italian and international mix . Only issue we have faced while staying here was with the water pressure in the bathroom...

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Helpful?
Thank Sumeet2402
bwhotelsyrene, Responsabile relazioni con la clientela at BEST WESTERN Hotel Syrene, responded to this review

Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future, Best Regards

Gurgaon, India
Reviewed 3 September 2016 via mobile

We chose this hotel for its great location. The street where the hotel is located is really chic and we are loving it. Breakfast at the hotel is good spread and the staff looks after you well. However, a bit disappointed with the hotel room. They gave us top third floor and garden facing room. Garden facing is fine but...

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Helpful?
1Thank Manish C

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Amenities

Highlights
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Hotel Syrene

Address: Via Camerelle 51, 80073 Capri, Island of Capri, Italy
Region: Italy > Campania > Province of Naples > Island of Capri > Capri
Price Range: ₹ 11,891 - ₹ 25,898 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotel Syrene 4*
Number of rooms: 32
Reservation Options:
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Also Known As:
Best Western Syrene
Best Western Capri
Capri Best Western
Hotel Style:
#1 Green Hotel in Capri
#7 Business Hotel in Capri
#14 Luxury Hotel in Capri
#14 Family Hotel in Capri
#24 Romantic Hotel in Capri
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel Syrene staff and other travellers.
3 questions
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Questions? Get answers from BEST WESTERN Hotel Syrene staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose bay view”
 of 5 bubbles germont001, 18 Oct 2016 | Read review
“All the rooms are fantastic. Ask for a room facing the pool and the lemon orchard. Views are amazing ”
 of 5 bubbles 412kevinj, 16 Oct 2016 | Read review
“choose the room with balcony as the view is amazing”
 of 5 bubbles wadadb, 7 Sep 2016 | Read review
“Air-con efficient/very quiet. Hair-dryer was a 'proper' one, even had detachable nozzle for styling.”
 of 5 bubbles 623sueg, 22 Aug 2016 | Read review
“Make sure you get breakfast included”
 of 5 bubbles edwardg6, 4 Aug 2016 | Read review
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